My truck yesterday died on me on the highway just before my exit. Truck acted like it was not getting any fuel to the engine. So It just so happened that I broke down in front of a ford dealership Payton Wright Ford for those who live in the DFW area.

Anyways they said the chip had fried and it was causing the issues with the truck. Cost $159.13 for diag and 30min labor to remove the chip.

What a way to start the day!!!!

 

You happen to hit a situation that anyone could fall into with a chip.
You have no way to program back to stock in that instantance unless the chip was for a simple change instead of a complex series of changes.
Consider you got the truck running again for what amounts to little money besides the loss of the chip.

 

Picked truck up at lunch and it runs fine but with less power for sure, time for a new chip or something....

 

HI!... 30 MINUTES TO REMOVE YOUR CHIP!!!!!!!!! What did they do? Have Gomer the frickin retard remove it? I can remove my chip in less than 3 minutes. 30 minutes my a$$. That just pisses me off. Rant off.

 

they probably have a thirty min minimum charge my q is what fried the chip

 

What's to say the dealer didnot reflash the PCM to get the engine back running again?

 

Good point - we do have to keep in mind that dealership service departments in many cases don't know what the "average" Troyer Performance customer with one of our chips, or even what many F-150 Online members know in this regard. They don't modify vehicles, they simply repair them - so in many cases they simply do not have the experience or knowledge of certain aspects of performance modifications for these vehicles, especially when it comes to PCM's, as that just isn't what they do.

It's not out of line to have some type of diagnostics performed, etc. Typically all they see is the P0605 code, and they don't know that code is *supposed* to be there any time a chip is installed on *any* EEC-IV/EEC-V FoMoCo vehicle - all they know is the vehicle was dead and if they got any codes, it was a P0605, which tells them the PCM has an EEPROM error, and most techs think the PCM has failed. Many times they'll tell you the PCM is dead and that'll be $500+ fora new one, etc., etc. Now in this case, it sounds like someone was on the ball and didn't just assume the PCM was dead, but instead, kept the bill much lower than it could have been by doing proper diagnosis. That sure beats a $500+ repair bill!

Again, they don't know what the average Troyer Performance customer who owns a chip does about this, as that simply isn't what they do - where many of us would immediately yank the chip (and re-seat it) in 3 minutes may well take them 1-2 hours to get around to determining, etc..........

Now of course, I do agree that there are situations in which dealerships will take advantage of a situation, and end up with a tab that could have been less - but let's remember that it's easy for us to armchair quarterback, we have to let them be them, and they have to let us be us - and the world ends up rotating on it's axis for all of us.

 

When the issue first happened I told the service advisor about all the mods I have done. First when the ran the diag it came back with a "cougar" which I guess means PCM error, so they removed the chip and reset, then ran the diag again and no error codes came back so the said the chip was bad but also noted that the voltage was a little high but that was due to the aftermarket throttle body.

So I was out 159.13, $99 for diag and $50 for the labor.

I will do a re-install of the chip as noted in another post and see what happens. At least i will remove the chip first if it ever happens again.

 

>>>At least i will remove the chip first if it ever happens again.<<<

Exactly - in our supplemental documentation we send out with those original style modules (and this is actually true for *any* type of chip), we write in there that any time there is a problem the first thing to do is always to remove it, and see if that cures the problem. If so, it's usually that the chip simply needs to be removed & re-seated, and sometimes the connector needs to be re-cleaned, etc. In other words, it's usually a very simple problem rather than an actual failure of the chip. We also describe the typical P0605 code that will be present with any chip installed on any FoMoCo vehicle with an EEC PCM, that this code is supposed to be there, as many mechanics think that means the PCM has failed, when in fact it's perfectly fine. Just some of "the basics" when using performance chips on FoMoCo vehicles with EEC PCM's