Hypertech Installed
Former Sponsor
Joined: Mar 1998
Posts: 13,385
Likes: 4
From: Virginia
Frank P & Pooley,
The codes you both have (Frank's F-250 EGF2 & Mike's 98 F-150 JLD2) are the only 2 programs that this P1309 error code (and P1780 in Frank's case) has occured on to date that has been reported to us, are simply "out of range" codes, nothing more, as is evidenced by the fact that you have both reported vastly improved performance and shifting, with no driveability or other issues whatsoever. It seems to be an inconsistency, as we have *many* other 1998 F-150's running the JLD2 program with no such issues at all ever reported to us; the JLD2 code is not new, it's been around for a few years now since the beginning of the 1998 model year.
As you reported to me in our phone conversation Mike, your CE light only occurs when you have been running your truck very hard for a sustained period. You specifically told me that this happened only after you had been running it "very hard for 5 minutes", those were your exact words to me, and is exactly what we reported to Superchips, because that is what you told us. You're now saying something very different here online, that it happened no matter how you drove the vehicle. Which is it??
In both your case and Frank's case, we are having the Chief Engineer check this out personally, and that does take a bit of time, you just can't rush these kinds of things. Frank's wisecrack about the engineer doing it "in his spare time" is way off the mark, and he is welcome to try Hypertech *anytime*. Hypertech only tunes on full-throttle, whether Frank wants to believe that or not. We don't say that to make up some lie against the competition, it's *fact*. We've dyno-tested their procucts time after time, it's done several times per year. They have even publicly claimed that it is "illegal" to tune at all throttle positions, and that this is why they don't do it.
In Frank's case, his is an F-250 California vehicle, and not only is the Chief Engineer involved, but the General Manager of Superchips Inc. has his head in this as well, as I personally made him aware of this.
In neither case are there any driveability symptoms whatsoever in either one of your vehicles, as you have both reported back to me, there is nothing wrong with how either of your engines run with the Superchip installed, you have both commented quite clearly that the performance & shifting is vastly improved, with no driveability issues. It's strictly out-of range error throwing the CE light. Given that no other vehicles with those codes have ever reported this, and these are not new vehicles, this is clearly something that is inconsistent, and rare in the extreme, to say the least.
It may very well take some time to get this inconsistency figured out, there is no substitute for being thorough on this, and no way to "rush" this process.
Mike, in your case, if you do not see your Superchip back soon, I have another program here for you to try if you like for your JLD2 code.
Our bests to all,
------------------
Mike Troyer
Performance Products, Inc.
National Distributor of Superchips
(540) 862-9515
Email: mtroyer@compuserve.com
Performance Products F150Online Superchip ordering system: F150Online Superchip Ordering System
First National F-150 Online Rally Event Organizer
[This message has been edited by Superchips_Distributor (edited 10-20-2000).]
The codes you both have (Frank's F-250 EGF2 & Mike's 98 F-150 JLD2) are the only 2 programs that this P1309 error code (and P1780 in Frank's case) has occured on to date that has been reported to us, are simply "out of range" codes, nothing more, as is evidenced by the fact that you have both reported vastly improved performance and shifting, with no driveability or other issues whatsoever. It seems to be an inconsistency, as we have *many* other 1998 F-150's running the JLD2 program with no such issues at all ever reported to us; the JLD2 code is not new, it's been around for a few years now since the beginning of the 1998 model year.
As you reported to me in our phone conversation Mike, your CE light only occurs when you have been running your truck very hard for a sustained period. You specifically told me that this happened only after you had been running it "very hard for 5 minutes", those were your exact words to me, and is exactly what we reported to Superchips, because that is what you told us. You're now saying something very different here online, that it happened no matter how you drove the vehicle. Which is it??
In both your case and Frank's case, we are having the Chief Engineer check this out personally, and that does take a bit of time, you just can't rush these kinds of things. Frank's wisecrack about the engineer doing it "in his spare time" is way off the mark, and he is welcome to try Hypertech *anytime*. Hypertech only tunes on full-throttle, whether Frank wants to believe that or not. We don't say that to make up some lie against the competition, it's *fact*. We've dyno-tested their procucts time after time, it's done several times per year. They have even publicly claimed that it is "illegal" to tune at all throttle positions, and that this is why they don't do it.
In Frank's case, his is an F-250 California vehicle, and not only is the Chief Engineer involved, but the General Manager of Superchips Inc. has his head in this as well, as I personally made him aware of this.
In neither case are there any driveability symptoms whatsoever in either one of your vehicles, as you have both reported back to me, there is nothing wrong with how either of your engines run with the Superchip installed, you have both commented quite clearly that the performance & shifting is vastly improved, with no driveability issues. It's strictly out-of range error throwing the CE light. Given that no other vehicles with those codes have ever reported this, and these are not new vehicles, this is clearly something that is inconsistent, and rare in the extreme, to say the least.
It may very well take some time to get this inconsistency figured out, there is no substitute for being thorough on this, and no way to "rush" this process.
Mike, in your case, if you do not see your Superchip back soon, I have another program here for you to try if you like for your JLD2 code.
Our bests to all,
------------------
Mike Troyer
Performance Products, Inc.
National Distributor of Superchips
(540) 862-9515
Email: mtroyer@compuserve.com
Performance Products F150Online Superchip ordering system: F150Online Superchip Ordering System
First National F-150 Online Rally Event Organizer
[This message has been edited by Superchips_Distributor (edited 10-20-2000).]
Thread Starter
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Senior Member
Joined: Oct 2000
Posts: 494
Likes: 0
From: Louisville, KY, USA
FrankP,
What did I tell you about customer service. That is definately the type of company I'd like to do business with. I wouldn't give up on them yet.
JBRIII
------------------
97 SC XLT 4.6L
K&N Gen II FIPK
Gibson Super Truck Exhaust
Hypertech Chip
Steel Horse Upper and Lower Billet Grille's
What did I tell you about customer service. That is definately the type of company I'd like to do business with. I wouldn't give up on them yet.
JBRIII
------------------
97 SC XLT 4.6L
K&N Gen II FIPK
Gibson Super Truck Exhaust
Hypertech Chip
Steel Horse Upper and Lower Billet Grille's
Member
Joined: Oct 2000
Posts: 19
Likes: 0
From: Homer, NY
Mike T,
I don't want to get into an argument here but I was directing the "despite what type of driving I did with and without the chip" was directed torward the second start not during the first start where the check engine light did not come on. The second start CEL would come on if I never got the truck above 1500RPM or if it went to 5000 rpm. Sorry if I misdirected my comment!
Pooley
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'98 black F-150 SC w/5.4 ORP, Flareside, CD changer, Tow package, factory running boards (for wife), Fibrobec hard bed cover, Go Rhino brush gaurd, Ventshades, K&N filter, Diamond blue head and fog lights and door crack.
I don't want to get into an argument here but I was directing the "despite what type of driving I did with and without the chip" was directed torward the second start not during the first start where the check engine light did not come on. The second start CEL would come on if I never got the truck above 1500RPM or if it went to 5000 rpm. Sorry if I misdirected my comment!
Pooley
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'98 black F-150 SC w/5.4 ORP, Flareside, CD changer, Tow package, factory running boards (for wife), Fibrobec hard bed cover, Go Rhino brush gaurd, Ventshades, K&N filter, Diamond blue head and fog lights and door crack.
Former Sponsor
Joined: Mar 1998
Posts: 13,385
Likes: 4
From: Virginia
Hi Mike (Pooley),
Ahhhh......
OK, thanks very much for letting me know the clarification on that, as I was concerned that you may have had other symptoms or a change of symptoms that I might need to let Superchips know about, that may have happened after our conversation perhaps. I understand you are not being argumentative, no problem at all there, I just wanted to make sure that we're on the same wave length. It's funny, sometimes there are things that don't matter, and then there are of course things that do matter when we're reporting exact symtomology back to the engineers, so thanks for explaining it for me.
So as I understand it, and please correct me if I still don't have this right, (
) on the *second* start, regardless of how the vehicle was run, it would throw the CE light right away, but on the first start that only happened when the vehicle was run hard, as you & I discussed before. I think I understand, but I want to make sure. I don't know if this is going to make any difference or not when I speak to them again, it may well not, but I want to be sure I have all the correct info on the symptoms.
That's a bit of an oddity, the CE light on the second start......
OK, just got off the phone with engineer again to report this, and to check status as well on both your program and Frank's. He's "slammed" like everyone else down there, getting ready for SEMA, but he is working on it today, and has promised to give us a status update before leaving for the weekend, so hopefully I can get back to both you and to Frank with that status later on. These things are of course handled in the exact order they come in, whether it's a new custom program, a new vehicle code, or an issue such as this, and we have made sure that both of yours are done in the correct order they should be.
I'll be happy when we have both of your guys smiling. Heck, I'll dance a jig if I can get Frank to smile!
------------------
Mike Troyer
Performance Products, Inc.
National Distributor of Superchips
(540) 862-9515
Email: mtroyer@compuserve.com
Performance Products F150Online Superchip ordering system: F150Online Superchip Ordering System
First National F-150 Online Rally Event Organizer
Ahhhh......
OK, thanks very much for letting me know the clarification on that, as I was concerned that you may have had other symptoms or a change of symptoms that I might need to let Superchips know about, that may have happened after our conversation perhaps. I understand you are not being argumentative, no problem at all there, I just wanted to make sure that we're on the same wave length. It's funny, sometimes there are things that don't matter, and then there are of course things that do matter when we're reporting exact symtomology back to the engineers, so thanks for explaining it for me.
So as I understand it, and please correct me if I still don't have this right, (
) on the *second* start, regardless of how the vehicle was run, it would throw the CE light right away, but on the first start that only happened when the vehicle was run hard, as you & I discussed before. I think I understand, but I want to make sure. I don't know if this is going to make any difference or not when I speak to them again, it may well not, but I want to be sure I have all the correct info on the symptoms.That's a bit of an oddity, the CE light on the second start......
OK, just got off the phone with engineer again to report this, and to check status as well on both your program and Frank's. He's "slammed" like everyone else down there, getting ready for SEMA, but he is working on it today, and has promised to give us a status update before leaving for the weekend, so hopefully I can get back to both you and to Frank with that status later on. These things are of course handled in the exact order they come in, whether it's a new custom program, a new vehicle code, or an issue such as this, and we have made sure that both of yours are done in the correct order they should be.
I'll be happy when we have both of your guys smiling. Heck, I'll dance a jig if I can get Frank to smile!
------------------
Mike Troyer
Performance Products, Inc.
National Distributor of Superchips
(540) 862-9515
Email: mtroyer@compuserve.com
Performance Products F150Online Superchip ordering system: F150Online Superchip Ordering System
First National F-150 Online Rally Event Organizer
Former Sponsor
Joined: Mar 1998
Posts: 13,385
Likes: 4
From: Virginia
Hi Pony68,
Great question!
The difference is that the "calibration code", which is on a sticker on the back of the driver's door, only gives the first few digits of that code (it's 11-13 digits long), and does not directly reference the exact software revision in the computer, whereas the "computer code" as we call it, which is actually the "catch word", or "catch code" in Ford-speak, properly and completely identifies that exact software revision.
This is what allows us to make the program for each individual vehicle, instead of programming "generically". That's why for say, the 1998 model year F-150's alone, there are over 80 different Superchip programs, a different one for each different software revision, as that is what it takes to truly optimize powertrain programming as thoroughly as we do.
------------------
Mike Troyer
Performance Products, Inc.
National Distributor of Superchips
(540) 862-9515
Email: mtroyer@compuserve.com
Performance Products F150Online Superchip ordering system: F150Online Superchip Ordering System
First National F-150 Online Rally Event Organizer
Great question!
The difference is that the "calibration code", which is on a sticker on the back of the driver's door, only gives the first few digits of that code (it's 11-13 digits long), and does not directly reference the exact software revision in the computer, whereas the "computer code" as we call it, which is actually the "catch word", or "catch code" in Ford-speak, properly and completely identifies that exact software revision.
This is what allows us to make the program for each individual vehicle, instead of programming "generically". That's why for say, the 1998 model year F-150's alone, there are over 80 different Superchip programs, a different one for each different software revision, as that is what it takes to truly optimize powertrain programming as thoroughly as we do.
------------------
Mike Troyer
Performance Products, Inc.
National Distributor of Superchips
(540) 862-9515
Email: mtroyer@compuserve.com
Performance Products F150Online Superchip ordering system: F150Online Superchip Ordering System
First National F-150 Online Rally Event Organizer
Senior Member
Joined: Jul 2000
Posts: 5,116
Likes: 3
From: Houston, by way of every major city in America.
I did love my Hypertech,no offense intended,but it did seem to work all the time. Even during light throttle it improved
the acceleration. I hate to say it,but it did feel like it had more power than with the superchip......BUT, it also caused severe!!! detonation. No matter what,,93 octane,,,octane booster,,160deg. thermostat. It never let off. I do believe the program was too aggressive... Whatever
works for your truck,works. But I have had no problems with Mike or my Superchip.
I'll take smooth trouble free operation over brute power any day.......just my opinions,don't be too p.o.ed. Thanks Mike,for all the help,and for selling such a
fine product,,,,,,,98
------------------
98 F-150 4.6 Litre XLT2wd Ext. cab
prarie tan/tan int.
K/N gen.II fipk
custom dual exh/gibson rectangle tips/rear exiting.
color matched snuglid
Superchip!!!
Westin nerfs blk .powdercoat
Clear front corners
Cobra 75WXST cb w/weather alert
Kenwood cd w/Radio Shack speakers,don't laugh it sounds pretty good
Viper 500HF Security system
On the way/wheels,tires,air dam, etc..etc.......
doin the monochromatic boogie
on the front end.Billet grilles on order
www.my-f150.com
Fender Guitars,ROCK!!!
the acceleration. I hate to say it,but it did feel like it had more power than with the superchip......BUT, it also caused severe!!! detonation. No matter what,,93 octane,,,octane booster,,160deg. thermostat. It never let off. I do believe the program was too aggressive... Whatever
works for your truck,works. But I have had no problems with Mike or my Superchip.
I'll take smooth trouble free operation over brute power any day.......just my opinions,don't be too p.o.ed. Thanks Mike,for all the help,and for selling such a
fine product,,,,,,,98
------------------
98 F-150 4.6 Litre XLT2wd Ext. cab
prarie tan/tan int.
K/N gen.II fipk
custom dual exh/gibson rectangle tips/rear exiting.
color matched snuglid
Superchip!!!
Westin nerfs blk .powdercoat
Clear front corners
Cobra 75WXST cb w/weather alert
Kenwood cd w/Radio Shack speakers,don't laugh it sounds pretty good
Viper 500HF Security system
On the way/wheels,tires,air dam, etc..etc.......
doin the monochromatic boogie
on the front end.Billet grilles on order
www.my-f150.com
Fender Guitars,ROCK!!!
Thread Starter
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Senior Member
Joined: Oct 2000
Posts: 494
Likes: 0
From: Louisville, KY, USA
98Screamer,
I guess I've been lucky. I have had no detonation problems. Running 93 Octane and stock thermostat. Been very pleased with it so far. I've also found Mike to give out great information. Maybe I'll give them a try on the next go round.
JBRIII
------------------
97 SC XLT 4.6L
K&N Gen II FIPK
Gibson Super Truck Exhaust
Hypertech Chip
Steel Horse Upper and Lower Billet Grille's
I guess I've been lucky. I have had no detonation problems. Running 93 Octane and stock thermostat. Been very pleased with it so far. I've also found Mike to give out great information. Maybe I'll give them a try on the next go round.
JBRIII
------------------
97 SC XLT 4.6L
K&N Gen II FIPK
Gibson Super Truck Exhaust
Hypertech Chip
Steel Horse Upper and Lower Billet Grille's
Registered User
Joined: Mar 2000
Posts: 513
Likes: 0
From: Lebanon, TN
to everyone on this post,
guys i have to tell you this, i have been following this post since it began, as i am very interested in "getting chipped"....i appreciate the way everyone here has an opinion w/o being a jerk...good questions and good advice...having been a part of several other discussion boards over the last few years, not ford, i am always impressed with the maturity of the members here...kudos, to the superchips guru, as well, you are a knowledgable guy with a helpful attitude....you've won my business, and will be hearing from me soon...now, if i drive to nc are you gonna hook this thing up for me?...lol....thanks again to all, Rich.
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-1999 F-150 4X4 SC
-4.6, auto
-3.55 gears
-Westin chrome nerf bars
-dual straight pipes
-hikerdadrich@aol.com
guys i have to tell you this, i have been following this post since it began, as i am very interested in "getting chipped"....i appreciate the way everyone here has an opinion w/o being a jerk...good questions and good advice...having been a part of several other discussion boards over the last few years, not ford, i am always impressed with the maturity of the members here...kudos, to the superchips guru, as well, you are a knowledgable guy with a helpful attitude....you've won my business, and will be hearing from me soon...now, if i drive to nc are you gonna hook this thing up for me?...lol....thanks again to all, Rich.
------------------
-1999 F-150 4X4 SC
-4.6, auto
-3.55 gears
-Westin chrome nerf bars
-dual straight pipes
-hikerdadrich@aol.com
Member
Joined: Jul 2000
Posts: 30
Likes: 0
From: coon rapids , minn. usa
Mike, where do I find the computor codes . Are they the ones on the door, or are there some on the modual?
I got my a#% handed to me by a v8 cheroke, now it's time to put some more horse power in.
Are the horse power numbers in the order page from a 97 5.4? Is the gains the same for the y2k's? I will be calling you Monday, so what are the hours to get a hold of you ? Thanks, Benny
I got my a#% handed to me by a v8 cheroke, now it's time to put some more horse power in.
Are the horse power numbers in the order page from a 97 5.4? Is the gains the same for the y2k's? I will be calling you Monday, so what are the hours to get a hold of you ? Thanks, Benny
Former Sponsor
Joined: Mar 1998
Posts: 13,385
Likes: 4
From: Virginia
Hi Benny,
You find your computer code by opening the passenger door, and look in the front part of the door frame, in the general area of the door hinges. There will be a white sticker with 3 letters and 1 number on it, and that is your computer code.
The maximum gains from the Superchip for the 1999 & newer 260 hp. version of the 5.4 motor are 28 horsepower and 46 lbs./ft. of torque.
Just give us a shout at our number or email listed below if you have any problems finding your code, etc., we're always happy to help. We are here Monday thru Friday, from 10 am to 7 pm, Eastern time.
------------------
Mike Troyer
Performance Products, Inc.
National Distributor of Superchips
(540) 862-9515
Email: mtroyer@compuserve.com
Performance Products F150Online Superchip ordering system: F150Online Superchip Ordering System
First National F-150 Online Rally Event Organizer
[This message has been edited by Superchips_Distributor (edited 10-29-2000).]
You find your computer code by opening the passenger door, and look in the front part of the door frame, in the general area of the door hinges. There will be a white sticker with 3 letters and 1 number on it, and that is your computer code.
The maximum gains from the Superchip for the 1999 & newer 260 hp. version of the 5.4 motor are 28 horsepower and 46 lbs./ft. of torque.
Just give us a shout at our number or email listed below if you have any problems finding your code, etc., we're always happy to help. We are here Monday thru Friday, from 10 am to 7 pm, Eastern time.
------------------
Mike Troyer
Performance Products, Inc.
National Distributor of Superchips
(540) 862-9515
Email: mtroyer@compuserve.com
Performance Products F150Online Superchip ordering system: F150Online Superchip Ordering System
First National F-150 Online Rally Event Organizer
[This message has been edited by Superchips_Distributor (edited 10-29-2000).]