Fold-a-cover
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Joined: Jul 2005
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Fold-a-cover
I ordered a fold-a-cover through a company called "truckaddons", well one of the two locks did not lock so i called them and explained my problem. They told me i would need to call the Fold-a-cover company, I ask why i should call them when i purchased the item from truckaddons. Anyway, it's been two weeks with no return calls and only getting the run a round. BEWARE OF THESE TWO COMPANYS!!! CUSTOMER SERVICE SUCKS!!!
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Joined: Jul 2005
Posts: 29
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From: Bakersfield, CA
Originally Posted by gatorman99
I ordered a fold-a-cover through a company called "truckaddons", well one of the two locks did not lock so i called them and explained my problem. They told me i would need to call the Fold-a-cover company, I ask why i should call them when i purchased the item from truckaddons. Anyway, it's been two weeks with no return calls and only getting the run a round. BEWARE OF THESE TWO COMPANYS!!! CUSTOMER SERVICE SUCKS!!!I'll keep ya posted.
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Joined: Sep 2005
Posts: 1,035
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From: Pittsburgh
Sorry for the extraneous post, but I'm not happy with truckaddons. This is a copy/paste from another post, my mission is to seek satisfaction outta spreadin the word on these bums. Sorry for any extra reading I may have caused anyone.
I shoulda looked more into them before I ordered. Just got an 05 F150 and ordered a Xtang Full Tilt from them. This was on 8-26. They sent the order to Extang on the 29th! It's now the SIXTH of September and they SHIPPED it today. I had 3 conversation with customer service and told them I ordered due to the shipping claims made on the site. They don't care. The lady I talked to was not nice and NOT helpful whatsoever. There are MANY other sites I could of spent MY money at for the same price, but I made the wrong decision. I feel as though they could care less. If anyone has a name or phone number beyond basic customer service PLEASE forward in a PM. I'm on a mission. You have my word I won't publish it. But I am out to spread the word on these guys everywhere I can. I feel 2% better now.
In contrast I ordered a bedrug from Hoosier garage and it was here in less than 48 hrs.
I shoulda looked more into them before I ordered. Just got an 05 F150 and ordered a Xtang Full Tilt from them. This was on 8-26. They sent the order to Extang on the 29th! It's now the SIXTH of September and they SHIPPED it today. I had 3 conversation with customer service and told them I ordered due to the shipping claims made on the site. They don't care. The lady I talked to was not nice and NOT helpful whatsoever. There are MANY other sites I could of spent MY money at for the same price, but I made the wrong decision. I feel as though they could care less. If anyone has a name or phone number beyond basic customer service PLEASE forward in a PM. I'm on a mission. You have my word I won't publish it. But I am out to spread the word on these guys everywhere I can. I feel 2% better now.
In contrast I ordered a bedrug from Hoosier garage and it was here in less than 48 hrs.