New TSB's Are Out Now Look Inside
yes
hey...I just went on a nice about 800 mile round trip and noticed that the trans just feels like a slipping clutch on a stick when at 55+ mph. I can let off the gas and the feeling goes away and the second I touch the gas it comes back. I have not made the appointment for the re-flash yet but I wonder if this is part of teh fix too. I'm betting they are raising the line pressures as part of the fix.
I am having the same thing - mine pulls to the right a little. The local tire place (they uses Hunter alignment equipment) said it was right on. They also said they called to dealer to get the specs for the 09's - dealer said the specs were the same as the 08's. Tire dealer placed a called to Hunter, who confirmed the 08 specs are for the 09's as well. I dunno. Maybe the dealer would do a better job, but I don't see any tire wear......
I had the flash for trans temp gauge and the one for the tranny shift done yesterday....
The dealer couldn't get the TSBs to come up with my VIN...He did finally find them and loaded them...It was odd because he told me the version # for the gauge cluster update was the same in the truck as the one the technician loaded...However, it must be different because the trans temp gauge is working properly now...No quick drop to cold, no bottoming out when you cut the vehicle off for a few minutes...Its all good....
The tranny seems fine too..Shifts smooth as silk.....
The dealer couldn't get the TSBs to come up with my VIN...He did finally find them and loaded them...It was odd because he told me the version # for the gauge cluster update was the same in the truck as the one the technician loaded...However, it must be different because the trans temp gauge is working properly now...No quick drop to cold, no bottoming out when you cut the vehicle off for a few minutes...Its all good....
The tranny seems fine too..Shifts smooth as silk.....
Hey there,
Thanks so much for the info on this annoyance. I was really worried that I had a tranny problem developing, and don't even have 1000 miles on the truck yet.
Is the TSB# something that Ford knows or should we as customers be giving them the number? If so, could I have it please.
On another note, I just LOVE my new truck.
Thanks so much for the info on this annoyance. I was really worried that I had a tranny problem developing, and don't even have 1000 miles on the truck yet.
Is the TSB# something that Ford knows or should we as customers be giving them the number? If so, could I have it please.
On another note, I just LOVE my new truck.
with the relearn you just need to do normal driving, making sure you get the trans to work through all the gears correctly. it really isn't something you will beaware that is happening.
Unless you have a complaint which the TSB addresses, the dealer will not perform the TSB. Best thing to do, is have a copy of the TSB in hand and complain about the same problem the TSB addresses. Then ask the dealer to perform the TSB as it is a known product problem.
TSB = Technical Service Bulletin
and if you book your car/truck in for service and or a warranty concern then during proper Ford guidelines for diag procedures the tech working on your car/truck should find all and related TSB's SSM's Recalls that apply to your car/truck, if they don't find them even though they do exsist eg. the trans shifting TSB then the tech working on your car/truck is not doing his job correctly.
as Ford tech's and dealers we are not allowed to just say to Ford "oh we found "X" problem, we fixed it" they won't pay the dealer for the warranty claim. we have to verify the concern, we have to reproduce the concern, and then we have to follow a specific set of guidelines for diagnosing the concern, of which is checking for TSB's.
So lets say you bring your truck in for this concern and the tech says "oh i drove it, its ok there is nothing wrong. here is your truck back" even if we can't reproduce the concern we still must check for any and all TSB's. SSM's, Recalls in case there is information to be found.
So using the trans shift TSB as a example, if you take your truck into a dealer complaining of this concern and they tell you there is nothing wrong or nothing they can do, they are just not doing their jobs in my opinion.
Now let me back stop that with this, there are times where we can't reproduce the concern and there is no info from Ford about this concern and we have to give it back to the customer as No Fault Found. that doesn't mean we don't believe the customer or that we are saying the problem does not exists it just means at the time we were unable to verify it.
and if you book your car/truck in for service and or a warranty concern then during proper Ford guidelines for diag procedures the tech working on your car/truck should find all and related TSB's SSM's Recalls that apply to your car/truck, if they don't find them even though they do exsist eg. the trans shifting TSB then the tech working on your car/truck is not doing his job correctly.
as Ford tech's and dealers we are not allowed to just say to Ford "oh we found "X" problem, we fixed it" they won't pay the dealer for the warranty claim. we have to verify the concern, we have to reproduce the concern, and then we have to follow a specific set of guidelines for diagnosing the concern, of which is checking for TSB's.
So lets say you bring your truck in for this concern and the tech says "oh i drove it, its ok there is nothing wrong. here is your truck back" even if we can't reproduce the concern we still must check for any and all TSB's. SSM's, Recalls in case there is information to be found.
So using the trans shift TSB as a example, if you take your truck into a dealer complaining of this concern and they tell you there is nothing wrong or nothing they can do, they are just not doing their jobs in my opinion.
Now let me back stop that with this, there are times where we can't reproduce the concern and there is no info from Ford about this concern and we have to give it back to the customer as No Fault Found. that doesn't mean we don't believe the customer or that we are saying the problem does not exists it just means at the time we were unable to verify it.
Last edited by Deano-FX4; Jun 6, 2009 at 09:35 AM.
That is great info Deano - everyone should read this who doesn't understand how the system works.
My dealer service department is great, and they followed the protocol you wrote about to the tee.
With my '08, I had an intermittent problem with the trans coming out of gear when going ~25mph - the trans just didn't know what gear to go into.
I found TSB info on this forum, and brought it with me to the dealer - but I did not go right in with the TSB - I kept it in my pocket, and let them diagnose it their way.
The tech rode around with me for 45 minutes, and of course I couldn't make the problem happen. On our way back in to the shop, I handed him the TSB - said he would talk to his manager about it.
They did the required re-flash, and all was good. On my invoice/receipt, it showed all the steps you mention Deano - he even wrote that the problem was produced on the test drive, when it actually wasn't - the tech took my word for it.
So - what I am saying is be patient with your service dept - it is true that they have to go through this procedure.
My dealer service department is great, and they followed the protocol you wrote about to the tee.
With my '08, I had an intermittent problem with the trans coming out of gear when going ~25mph - the trans just didn't know what gear to go into.
I found TSB info on this forum, and brought it with me to the dealer - but I did not go right in with the TSB - I kept it in my pocket, and let them diagnose it their way.
The tech rode around with me for 45 minutes, and of course I couldn't make the problem happen. On our way back in to the shop, I handed him the TSB - said he would talk to his manager about it.
They did the required re-flash, and all was good. On my invoice/receipt, it showed all the steps you mention Deano - he even wrote that the problem was produced on the test drive, when it actually wasn't - the tech took my word for it.
So - what I am saying is be patient with your service dept - it is true that they have to go through this procedure.
The TSB for the trans temp gauge concern is now live it is a re flash for the instrument cluster.
as well the TSB for the harsh trans 1-2 shift harsh 5-4 down shift it is a Transmission control module re flash.
i did both re flashes on my truck before i left work and the trans re flash is great, really gives the trans a much better shift feel.
so if you take you trucks in just bring these up as concerns and they should find the re flashes as per normal diag procedures.
one big note is, that after the trans re flash it takes a few days of regular driving to do a complete relearn for the trans.
as well the TSB for the harsh trans 1-2 shift harsh 5-4 down shift it is a Transmission control module re flash.
i did both re flashes on my truck before i left work and the trans re flash is great, really gives the trans a much better shift feel.
so if you take you trucks in just bring these up as concerns and they should find the re flashes as per normal diag procedures.
one big note is, that after the trans re flash it takes a few days of regular driving to do a complete relearn for the trans.
Do you work in the service department at waterloo? I have had the tranny temp gauge issue for some time and have noticed the harsh 1-2 shift. I just want a competent service department to address these concerns and from the info you have been posting you seem to know what you are doing. Please let me know as I am in E-Town as well and I don't like to leave my baby with just anyone.
Moose


