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Does the warranty start when you buy it?

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Old Sep 14, 2009 | 02:29 PM
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ianalex10's Avatar
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Does the warranty start when you buy it?

Hello,

I bought a leftover 2006 F150 in 2007, it was brand new when I bought it. The dealer is now telling me that the 3 year 30,000 mile bumper to bumper warranty started a year before I bought it. Does that make sense? Shouldn't the warranty start when I drive it off the lot?
 
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Old Sep 14, 2009 | 02:38 PM
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I was at one time talking to a dealer on a brand new '01, had 1.4 miles on her. He wanted me to pay extra for the warranty that was 8 years old insisting that it was started the day I bought it. I had doubts and even called Ford Corperate and they confirmed the VIN vas never sold, so the warranty was good. Your dealership is a stealership, RUN
 
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Old Sep 14, 2009 | 02:41 PM
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Originally Posted by ianalex10
Hello,

I bought a leftover 2006 F150 in 2007, it was brand new when I bought it. The dealer is now telling me that the 3 year 30,000 mile bumper to bumper warranty started a year before I bought it. Does that make sense? Shouldn't the warranty start when I drive it off the lot?
Were you the first owner of the truck? Mile wise, it should be when you rolled off the lot, now as dar as the 3 year part I would think that it would be after u buy it. Call another dealer and ask them.
 
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Old Sep 14, 2009 | 02:46 PM
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PM sent.
 

Last edited by MACH1_69; Sep 16, 2009 at 12:40 AM.
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Old Sep 14, 2009 | 03:30 PM
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It is determined by the vehicles in service date, which is the day you drove it off the lot.
 
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Old Sep 14, 2009 | 03:39 PM
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That's what I thought, Thanks!
 
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Old Sep 14, 2009 | 04:04 PM
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1analex.... Check your PM.
 
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Old Sep 14, 2009 | 05:14 PM
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Originally Posted by MACH1_69
1analex.... Check your PM.
Thank you so much for your help, I think I will be visiting a different dealer!
 
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Old Sep 14, 2009 | 05:22 PM
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Originally Posted by mnponds
It is determined by the vehicles in service date, which is the day you drove it off the lot.
This is partially correct. You're right that it's determined by the vehicle's in-service date, but that isn't necessarily the day you drive it off the lot. For example, a demo vehicle (the one the sales managers drive around when new models arrive) have an in-service date before they are actually sold. You should be able to get them to tell you the official in-service date, but it probably wouldn't hurt to go to a different dealership to see if they'll help you.
 
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Old Sep 14, 2009 | 08:50 PM
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Originally Posted by cstanek
This is partially correct. You're right that it's determined by the vehicle's in-service date, but that isn't necessarily the day you drive it off the lot. For example, a demo vehicle (the one the sales managers drive around when new models arrive) have an in-service date before they are actually sold. You should be able to get them to tell you the official in-service date, but it probably wouldn't hurt to go to a different dealership to see if they'll help you.
exactly.

there are 2 definitions of "In Service"


1. You bought it, and drove off the lot

2. The Dealership let a Manager Demo the truck...or it was used for promotional use.




If option #2, then you are screwed. Sucks. But, this must be disclosed when you purchase the vehicle. Failure to disclose this data could be considered fraud IMO. Becuase they aren't selling you a new vehicle. They are selling you a USED vehicle with a Warranty and service history to go along with it.
 
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