Tasca Ford Contact
Senior Member
Joined: Aug 2002
Posts: 1,869
Likes: 0
Yeah, in my opinion it can also be where a company gets to big for their own good and start to not care about the customer.
Former Sponsor
Joined: Apr 2008
Posts: 160
Likes: 0
From: Worldwide
I see we seem to have some problems here which I will address.
We had a period of time here where we were not monitoring the forums and the personal emails piled up. We appologize for that and that has been fixed. We currently have a person on staff that their only job is to answer emails. Emails now will be answered as quickly as possible.
As for the phone and customer service issues I ask that if you call please ask for me and I will take care of you. We have 17 people that answer phones and not everyone is up to speed on the newest items.
To show our commitment to fixing and resolving all issues I am posting a coupon code that is worth 5% your total order, The coupon is active now and will expire at the end of the month. If this is recieved well there will be more coupons to follow.
Coupon code = F150Online
~ Domenic
Internet Sales Manager
www.TascaParts.com
We had a period of time here where we were not monitoring the forums and the personal emails piled up. We appologize for that and that has been fixed. We currently have a person on staff that their only job is to answer emails. Emails now will be answered as quickly as possible.
As for the phone and customer service issues I ask that if you call please ask for me and I will take care of you. We have 17 people that answer phones and not everyone is up to speed on the newest items.
To show our commitment to fixing and resolving all issues I am posting a coupon code that is worth 5% your total order, The coupon is active now and will expire at the end of the month. If this is recieved well there will be more coupons to follow.
Coupon code = F150Online
~ Domenic
Internet Sales Manager
www.TascaParts.com
Last edited by TascaFordParts; Jun 11, 2009 at 12:50 PM. Reason: more info
Senior Member
Joined: Feb 2008
Posts: 2,048
Likes: 0
From: SW FLORIDA
I see we seem to have some problems here which I will address.
We had a period of time here where we were not monitoring the forums and the personal emails piled up. We appologize for that and that has been fixed. We currently have a person on staff that their only job is to answer emails. Emails now will be answered as quickly as possible.
As for the phone and customer service issues I ask that if you call please ask for me and I will take care of you. We have 17 people that answer phones and not everyone is up to speed on the newest items.
To show our commitment to fixing and resolving all issues I am posting a coupon code that is worth 5% your total order, The coupon is active now and will expire at the end of the month. If this is recieved well there will be more coupons to follow.
Coupon code = F150Online
~ Domenic
Internet Sales Manager
www.TascaParts.com
We had a period of time here where we were not monitoring the forums and the personal emails piled up. We appologize for that and that has been fixed. We currently have a person on staff that their only job is to answer emails. Emails now will be answered as quickly as possible.
As for the phone and customer service issues I ask that if you call please ask for me and I will take care of you. We have 17 people that answer phones and not everyone is up to speed on the newest items.
To show our commitment to fixing and resolving all issues I am posting a coupon code that is worth 5% your total order, The coupon is active now and will expire at the end of the month. If this is recieved well there will be more coupons to follow.
Coupon code = F150Online
~ Domenic
Internet Sales Manager
www.TascaParts.com
i had a good experience each time i dealt with Domenic....
Senior Member
Joined: Jan 2002
Posts: 793
Likes: 0
From: ARIZONA
woo hoo! I dont know, I havent really dealt with anyone on the phone at tasca, but I am pissed at them. Ever since I discovered thier site I have been ordering. And ordering. And the 5% discount isnt much, but damn it it helps me spend more! Thanks Tasca.
Last edited by fordabbits; Jun 20, 2009 at 07:30 PM. Reason: forgot to subscribe
