2004 - 2008 F-150
Sponsored by:
Sponsored by: Real Truck

Rough day at the dealership!

Thread Tools
 
Search this Thread
 
Old Apr 23, 2009 | 11:06 AM
  #16  
jrbhc8's Avatar
Thread Starter
|
Senior Member
Joined: Apr 2005
Posts: 1,102
Likes: 0
Thanks for the feedback guys. I live on smooth roads, except when I worked in Detroit last summer. Worst roads I have ever driven on. I actually took the truck to the dealership as soon as I returned home to get it all checked out. They said everything was good back in August.

The original quote I got from them was $1200.00 for 2 front shocks, 2 upper control arms, two lower control arms and labor. We had a discussion with the service manager on how they charged me several hours that overlap the work. For instance, there is no need to charge me 1.5 hours to change the shocks when the front suspension is already taken apart. Just a few extra bolts and your done. After getting the labor rate down I asked them if they mind if I source the parts since I can get them them alot more reasonable. By the way the labor rate is like $89.50. Just for kicks I looked up some old tickets I had when I bought the truck in 04. The labor rate then was $64.00. Interesting, I didn't relize how much it has went up in 4 years.


I ended up being able to save $187.00 on oem parts just buy shopping around on the net at dealership websites. The dealership decided to parts match all the prices I found. The total bill will be around $700-800 including parts, labor, alignment, and miscellaneous shop supplies. Around a $400.00 savings. I'm happy!! Still sucks though, hopefully they will last longer than the first time. Next is th 60 K service, I can't wait to spend some more money on that!!
 
Reply
Old Apr 23, 2009 | 11:41 AM
  #17  
HDXLT's Avatar
Member
Joined: Feb 2009
Posts: 61
Likes: 0
From: Burleson,TX
Did they actually say why the ball joints needed to be replaced?
 
Reply
Old Apr 23, 2009 | 11:50 AM
  #18  
YOMAN's Avatar
Senior Member
Joined: Jul 2004
Posts: 1,264
Likes: 0
From: Long Island, NY
Yeah..Dealersthip is full of crap!

You can find better ball joints by Napa or whatever stores you like..

My 1.5" autospring level and ball joints seems holding up good so far, almost turning into 60K.

Now my question, how do you guys figure if ball joint is shot or what ??

I remebered that someone mention about lift tire off the ground and do some shaking tires to see if theres some playing ?? by hand 12-6 and 3-9 ?

Thanks!
YOMAN!
 
Reply
Old Apr 23, 2009 | 11:51 AM
  #19  
jrbhc8's Avatar
Thread Starter
|
Senior Member
Joined: Apr 2005
Posts: 1,102
Likes: 0
Originally Posted by HDXLT
Did they actually say why the ball joints needed to be replaced?
They claim the level.
 
Reply
Old Apr 23, 2009 | 12:14 PM
  #20  
Patman's Avatar
Global Moderator &
Senior Member
20 Year Member
Joined: Aug 2005
Posts: 21,337
Likes: 159
From: DFW
Originally Posted by YOMAN
Now my question, how do you guys figure if ball joint is shot or what ??

I remebered that someone mention about lift tire off the ground and do some shaking tires to see if theres some playing ?? by hand 12-6 and 3-9?
yea but you need to leave the suspension loaded, meaning the weight of the truck still on the suspension. Jack up by the bottom of the strut area and check ball joint play by putting a large pry bar under the tire and lifting up on it slightly. There should be no play in the ball joint before the suspension starts to move.
 
Reply
Old Apr 23, 2009 | 01:44 PM
  #21  
HDXLT's Avatar
Member
Joined: Feb 2009
Posts: 61
Likes: 0
From: Burleson,TX
Originally Posted by jrbhc8
They claim the level.
There is no way I have ran into this issue before. If you dont align the front camber when you put the spacers in then it will eat up the inside of the tires. I have seen it twice and the place who installed the spacer never aligned the front. So they ended up paying for the align and a set of tires. I would of asked them if they were loose, because that the only reason to replace the ball joints. Unless the boots wear torn.

I bet they saw the tires and the level and pulled one on you. Sometime you have to watch out for some dealers.
 
Reply
Old Apr 23, 2009 | 03:39 PM
  #22  
jrbhc8's Avatar
Thread Starter
|
Senior Member
Joined: Apr 2005
Posts: 1,102
Likes: 0
Originally Posted by HDXLT
There is no way I have ran into this issue before. If you dont align the front camber when you put the spacers in then it will eat up the inside of the tires. I have seen it twice and the place who installed the spacer never aligned the front. So they ended up paying for the align and a set of tires. I would of asked them if they were loose, because that the only reason to replace the ball joints. Unless the boots wear torn.

I bet they saw the tires and the level and pulled one on you. Sometime you have to watch out for some dealers.
They said they were loose, and I trust them. I know the owner of the dealership. And the suspension does make weird sounds every once in a while. I wlll be getting all the parts after the install back, but I am sure they probably need to be replaced. Also once of th UCA's does have a ripped boot and its been like that for 2 years, so that hasn't helped.
 
Reply
Old Apr 23, 2009 | 07:14 PM
  #23  
lObOdiablO's Avatar
Senior Member
Joined: Feb 2009
Posts: 464
Likes: 0
From: Cancun!
that's why I hate Ford Dealers..


they only care 4 taking u money out of u pocket!
 
Reply
Old Apr 23, 2009 | 09:56 PM
  #24  
Stealth's Avatar
Senior Member
Truck of the Month
Joined: Nov 2005
Posts: 17,118
Likes: 7
From: Burleson, Texas
Originally Posted by HDXLT
There is no way I have ran into this issue before. If you dont align the front camber when you put the spacers in then it will eat up the inside of the tires. I have seen it twice and the place who installed the spacer never aligned the front. So they ended up paying for the align and a set of tires. I would of asked them if they were loose, because that the only reason to replace the ball joints. Unless the boots wear torn.

I bet they saw the tires and the level and pulled one on you. Sometime you have to watch out for some dealers.
I've seen plenty of F150's that had no leveling kit that inside tire wear due to poor alignment from the factory. A good friend of mine was one of them. It's my opinion that these trucks don't hold alignments very well.

When I put a 2" leveling kit on my truck after I installed it the tires were toed in horribly bad. I took it to Hillard (have a friend there who's a Ford tech) and he aligned it back to spec. It's all about how competent the technician is.

Luckily NTB has a good alignment guy. I haven't had any tire or suspension wear issues with the drop.
 
Reply
Old Apr 23, 2009 | 09:56 PM
  #25  
Stealth's Avatar
Senior Member
Truck of the Month
Joined: Nov 2005
Posts: 17,118
Likes: 7
From: Burleson, Texas
Originally Posted by lObOdiablO
that's why I hate Ford Dealers..


they only care 4 taking u money out of u pocket!
Untrue!!!
 
Reply
Old Apr 23, 2009 | 10:01 PM
  #26  
ATOM's Avatar
Suspended
Joined: Jul 2007
Posts: 3,981
Likes: 1
From: WI
so what was your total bill? still sounds damn high IMO
 
Reply
Old Apr 23, 2009 | 11:11 PM
  #27  
jrbhc8's Avatar
Thread Starter
|
Senior Member
Joined: Apr 2005
Posts: 1,102
Likes: 0
Originally Posted by ATOM
so what was your total bill? still sounds damn high IMO
I'll let you know next Tuesday when I get it back into the shop.
 
Reply
Old Apr 24, 2009 | 02:21 AM
  #28  
Strikeswiftly's Avatar
Senior Member
Joined: Jun 2007
Posts: 736
Likes: 0
From: Nebo, NC
Originally Posted by jrbhc8
They claim the level.
You know look at my setup it comes to me that the upper control arm is really really down, it actually looks to be putting pressue in werid places. I used a topgunz spacer.

When I changed my brake pads my arm was resting up on the bottom of the spring itself of course im not going to be doing any off-roading to that point but I bet if I was to let her travel id say 2 inches on the front i would hit my springs.

Just another reason I though about un-installing it.
 
Reply
Old Apr 24, 2009 | 03:29 AM
  #29  
code58's Avatar
Senior Member
Joined: Nov 2006
Posts: 2,068
Likes: 2
From: So. Cal.
Originally Posted by HDXLT
Did they actually say why the ball joints needed to be replaced?
There are no zerks or provision for greasing them. Have any of you ever felt the boot on the ball joint, even when the truck was new? They don't put enough grease in 'em to make it around the block. For gosh sakes, if they're gonna make them non- greaseable, they ought to put enough grease in at the factory to keep 'em from wearing out before your 1st oil change. My brother's '07 was the same way, it feels like they put it together without any grease in the ball, the boots are empty and his only has 10k mi. on it!
 
Reply
Old Apr 24, 2009 | 04:29 AM
  #30  
mitch150's Avatar
Senior Member
Joined: May 2007
Posts: 1,175
Likes: 0
From: here and there
Originally Posted by code58
There are no zerks or provision for greasing them. Have any of you ever felt the boot on the ball joint, even when the truck was new? They don't put enough grease in 'em to make it around the block. For gosh sakes, if they're gonna make them non- greaseable, they ought to put enough grease in at the factory to keep 'em from wearing out before your 1st oil change. My brother's '07 was the same way, it feels like they put it together without any grease in the ball, the boots are empty and his only has 10k mi. on it!
x2 on that. the moogs I replaced my joints with have grease fittings on them. I don't care what anyone else says, oem ball joints are crap!!!! And that's just my experience with them.
 
Reply



All times are GMT -4. The time now is 12:08 PM.