Thank You Fabtech ;)
#16
#17
Originally Posted by Josiah
Alright, well fabtech sent me the entire box that has the coilovers in it (along with the blocks, front tracbars, other lift components, etc). They sent me scratched up coilovers once again, I'm sure these are returns by the looks of it (the coilovers are scratched where it's very viewable) and half the top of the coilover was hanging out of the box. I think this is pretty unnacceptable but I should probably be reluctant anyone was able to help. When I say scratched I mean grinded, this is the second time, at least the first set was grinded on spots not so easily viewable. What would you do in this situation.
Edit: Just took a look at the nitrogen nipple, thats chipped (the entire threads are chipped away) and the nozzle is dented in, I'm pretty sure it's impossible to fill these up as is. I need to get some pics, give me a minute. I am definitely not keeping them now, I wonder if the Tech Manager knew (contacting him now).
Edit: Just took a look at the nitrogen nipple, thats chipped (the entire threads are chipped away) and the nozzle is dented in, I'm pretty sure it's impossible to fill these up as is. I need to get some pics, give me a minute. I am definitely not keeping them now, I wonder if the Tech Manager knew (contacting him now).
#18
Guest
Posts: n/a
I use to handle the returns department for a motorcycle parts company. Generally, it's best to be cool to the guy on the phone and just use reason. Email him the photo's. Sometimes returned parts aren't checked like they are supposed to and are put back into inventory. Keep your cool and explain this is unacceptable and you need this to get taken care of. Fabtech is a known company and would obviously not want people to hear they are shipping bad parts. Best of luck, tha really sucks.
#21
#22
Originally Posted by milo99
Has anyone else experienced this with fabtech or is Josiah just having bad luck? I was about to order the 6" in about 2 pay periods but I think he just scared that thought out of my head.
I have the fabtech lift on my truck, And it was in perfect condition when i got it.
Josiah is really the only case i have heard of with incidents like this with fabtech.
#23
#24
#25
Originally Posted by milo99
Thanks for the info. How does the truck ride? Do you have the dirt logic? I really want to order it pretty soon. Did you have to change anything else regarding suspension and do you really need trac bars?
Thanks
Thanks
Nope, you dont need to change anything else, and you dont need trac bars. I dont have then and dont experience any axle wrap with my 35"s. Actully when towing my boat i can feel it slightly but that is with a 6500lbs load on the back..