So I'm getting another new Edge Evo
So I'm getting another new Edge Evo
Just got off the phone with Bill @ Edge, yah thats right, at 8:30pm MST on a Friday night, now that is excellent customer service!!
THANK YOU AGAIN BILL
Now the crappy part, me evolution which I have had since the initial group buy possibly has a hardware problem and needs to be sent back. Edge will send me a new one asap and then I return this one in the box back to them. Oh well, after some extensive time on the phone with Edge tech support (Bill), we got my truck back to stock so no problems there. But now I will be without my Evo for a few days
.
Now the crappy part, me evolution which I have had since the initial group buy possibly has a hardware problem and needs to be sent back. Edge will send me a new one asap and then I return this one in the box back to them. Oh well, after some extensive time on the phone with Edge tech support (Bill), we got my truck back to stock so no problems there. But now I will be without my Evo for a few days
.
Originally Posted by nvrenuff
Just got off the phone with Bill @ Edge, yah thats right, at 8:30pm MST on a Friday night, now that is excellent customer service!!
THANK YOU AGAIN BILL
Now the crappy part, me evolution which I have had since the initial group buy possibly has a hardware problem and needs to be sent back. Edge will send me a new one asap and then I return this one in the box back to them. Oh well, after some extensive time on the phone with Edge tech support (Bill), we got my truck back to stock so no problems there. But now I will be without my Evo for a few days
.
Now the crappy part, me evolution which I have had since the initial group buy possibly has a hardware problem and needs to be sent back. Edge will send me a new one asap and then I return this one in the box back to them. Oh well, after some extensive time on the phone with Edge tech support (Bill), we got my truck back to stock so no problems there. But now I will be without my Evo for a few days
.
Do you guys both have the RXA hex codes which were in the 2004 5.4's as this is supposedly the problem one with this new version, there were supposedly no changes to this file, but rather for some other hex versions, they are trying to figure the issue right now?
After some grief with some custom tuning after doing the 16a update, I did the update again as directed by Bill, but then the truck went into a no start condition. I had to email him my stock vin codes to him and did the procedure to create stock writer. This latest update is not available right now until this issue is resolved.
After some grief with some custom tuning after doing the 16a update, I did the update again as directed by Bill, but then the truck went into a no start condition. I had to email him my stock vin codes to him and did the procedure to create stock writer. This latest update is not available right now until this issue is resolved.
Originally Posted by expy03
My Evo is dead. E-mailed tech support.
Wait and see.
Wait and see.
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Originally Posted by nvrenuff
Do you guys both have the RXA hex codes which were in the 2004 5.4's as this is supposedly the problem one with this new version, there were supposedly no changes to this file, but rather for some other hex versions, they are trying to figure the issue right now?
After some grief with some custom tuning after doing the 16a update, I did the update again as directed by Bill, but then the truck went into a no start condition. I had to email him my stock vin codes to him and did the procedure to create stock writer. This latest update is not available right now until this issue is resolved.
After some grief with some custom tuning after doing the 16a update, I did the update again as directed by Bill, but then the truck went into a no start condition. I had to email him my stock vin codes to him and did the procedure to create stock writer. This latest update is not available right now until this issue is resolved.
Just finish emailing tech support. Hex file as follows :
RXAQ3AZ.HEX
Too tired... going to bed. Hope tech support emails me instruction when I wake up....
Last edited by trickyslick; Mar 3, 2006 at 11:42 PM.
Originally Posted by nvrenuff
Do you guys both have the RXA hex codes which were in the 2004 5.4's as this is supposedly the problem one with this new version, there were supposedly no changes to this file, but rather for some other hex versions, they are trying to figure the issue right now?
After some grief with some custom tuning after doing the 16a update, I did the update again as directed by Bill, but then the truck went into a no start condition. I had to email him my stock vin codes to him and did the procedure to create stock writer. This latest update is not available right now until this issue is resolved.
After some grief with some custom tuning after doing the 16a update, I did the update again as directed by Bill, but then the truck went into a no start condition. I had to email him my stock vin codes to him and did the procedure to create stock writer. This latest update is not available right now until this issue is resolved.
Thanks
Last edited by Tuff4rd; Mar 4, 2006 at 07:03 AM.
It can be fixed. Just don't know how long it will take. Hopefully this is a front burner situation for the EDGE guys. I hate for them to have to work the weekend, but sometimes it happens.
Originally Posted by expy03
It can be fixed. Just don't know how long it will take. Hopefully this is a front burner situation for the EDGE guys. I hate for them to have to work the weekend, but sometimes it happens.
Im sure you guys are good people (EDGE) but this really sucks, I hope somone from there is reading this thread. Anyone know how to contact the this weekend? I feel you guys have the best tuner for our truck but I think you need a lil more R&D work before you post new updates that are leaving some of us stranded.
Last edited by Tuff4rd; Mar 4, 2006 at 07:05 AM.


