OK, now I'm pissed
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Senior Member
Joined: Jul 2004
Posts: 131
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From: Tampa Bay
Originally Posted by jpdadeo
Yep, I get compensation in the form of excellent customer service. The same compensation everyone gets who deals with Mike & Anita
LOL...I have to agree they do go out of thier way compared most vendors out there.
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Joined: Jun 2004
Posts: 566
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From: new jersey
Originally Posted by 04Triton5.4L
Well, as if getting my Xcal2 & it not working wasn't bad enough. Which I know is no one's fault but my picky a$$ truck's ECU. I got my CW black replacement grill today & the F'ing thing is USED! 
I called www.performancecenter.com & they pretty much said "duhh.....are you sure it just isn't damaged from shipping". "No F'nuts. Cause it's only got 6 bolt & nuts in a sandwich bag with no instructions. I can see where someone torqued the crap out of it & pressed the boltheads into the aluminum! " . Called CW & thay said I'm missing over half the hardware. Now I have to wait a week for the RMA slip to get here. Another week for this POS grill to get back to them. Finally one more F'ing week to get my NEW one. Last time I order anything from these guys.
I called www.performancecenter.com & they pretty much said "duhh.....are you sure it just isn't damaged from shipping". "No F'nuts. Cause it's only got 6 bolt & nuts in a sandwich bag with no instructions. I can see where someone torqued the crap out of it & pressed the boltheads into the aluminum! " . Called CW & thay said I'm missing over half the hardware. Now I have to wait a week for the RMA slip to get here. Another week for this POS grill to get back to them. Finally one more F'ing week to get my NEW one. Last time I order anything from these guys.Man, you're having some kind of bad luck! I know I wouldn't use them again.
What the hell is with the RMA slip? They wouldn't rush a new one out to you? That's very poor customer service for selling you someone else's return and not even having the common sense to check the damn thing! Wonder if they sell it again.
I think JP is a distant relative or something of Mike
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Joined: Mar 2005
Posts: 250
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From: Grand Rapids MI
Originally Posted by jpdadeo
Yep, I get compensation in the form of excellent customer service. The same compensation everyone gets who deals with Mike & Anita
It is funny. It sounds like you work there and gotta chap your lips to keep your job.
You should also plug Chapstick.
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Joined: Jul 2004
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From: Tampa Bay
now I'm really fhakkin pissed! They were sending me a new grill so the two would cross in transit (hopefully saving some waiting time). What dothey do? Send the wrong fhakkin grill! I'm returning a black one so you'd think they'd send a black one but nooooooo. They shipped a polished grill and to top it off they tried charging me more ($30) for it! I WILL NEVER USE THIS VENDOR AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!
They were sending me a new grill so the two would cross in transit (hopefully saving some waiting time). What dothey do? Send the wrong fhakkin grill! I'm returning a black one so you'd think they'd send a black one but nooooooo. They shipped a polished grill and to top it off they tried charging me more ($30) for it! I WILL NEVER USE THIS VENDOR AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!