Well considering all the negative crap i have read about dealers i figured i would say they all arent bad. As well this forum could use a few more positive posts.

I took my wife's 2004 Limited Escape in for its 10000 km service and some other minor problems it was having. They needed to keep the vehicle for a few days and Not only did they have no problem giving me a loaner vehicle, they gave me a 2005 brand new Explorer Eddie Bauer with only 24km's on it.

Funny thing that was what i was going to buy before i decided on the truck.

So i guess it does pay to be loyal to a certain dealer and use them for all the service work as well.

My hats of to my dealer and im sure there are more great dealers out there like mine.
Trev

 

Glad to here it. You're one of the fortunate ones. My local dealer sucks!

 

My local dealer is the same way....very very concerned about making you happy....they are a large dealer so I assume Ford rewards them for having happy customers and selling alot of trucks.......

 

I have another new loaner car right now too. I had a poping sound in my passenger seat when someone sit in it. I did not make an appointment just took my truck over and left it and they give me a car. What service.

I love my dealer. Prestige Ford in claypool hill, va.