The short version is that when I took my new FX4 on a test drive before finalizing everything it had a rather noticeable vibration between 55/62 mph. The dealer has not been able to correct it and says it is normal when the truck is in overdrive at that speed. It was difficult for me to walk away from the deal because I really like the truck and finding an FX4 with no moonroof in shadow grey was not easy. Also this truck had brake squeal at various times that concerned me --- dealer said this was normal and would go away when the rust on the rotors was worn off??? Of course the dealer was not happy, but I won't go into the gory details. I'm kind of sad about all this, but I guess I did the right thing. Not sure if I'm going to pursue another truck right now.

 

Rockman,

It sounds like you did the right thing. It's good that the test drive revealed the problems.
Good luck with whatever you decide in regards to purchasing a vehicle.

 

I feel bad for you, but don't give up. There are plenty of good trucks out there and plenty of dealers who will work with you to find the one you want.

 

yeah Rock don't give up my FX4 has no vibe trouble at any speed. Have the dealer do a search for another one.

 

You made the right decision. And any salesman who said the vibration and brake squeel are normal, should ride in my FX4 - No vibes, no squeel. I'm not sure I'd trust that dealership and go back again.

Or maybe I should bring my truck into my dealer and have it "fixed" so it has vibes and a squeel.

 

Where is this dealership rockman... maybe we should all go there and ask why they say its normal for a truck to shudder and a brake to squeal?

 

Probably just dealerspeak for -- "I want to sell this truck at all costs and I'm willing to say anything to get you to sign up and drive off the lot. I'll worry and deal with your problems later or then again I might not."

Sorry but I'm a little down on the whole "buying experience" right now. Someday the way we have to buy vehicles is going to change. As things are now, dealing with the S**'s almost takes away all the fun and excitement of a new vehicle.

 

I think you did good. If it ain't right, then it ain't worth buying. Don't worry, there's plenty of other FX4s out there. Worse comes to worse, you could go to another dealer and have them locate a similiarly equipped truck from another dealer and do a transfer to them.

 

Did the dealer try this TSB then:

Bulletin No: 0433

Date of Bulletin: 06/16/2004
Summary Description:

VIBRATION AT HIGHWAY SPEEDS. SERVICE TIPS. *TT

Rich.