Is everyone gettting their rad letters?

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Old Nov 24, 2001 | 10:39 AM
  #16  
rtroha's Avatar
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From: Mentor, Ohio, USA
Thumbs up Got it!

I got mine on Wednesday and it's already in the mail back to Ford so I can get my bigger radiator.

I tow my camper which weighs about 4000lbs and my quad in the bed of the truck. I haven't had any problems with the motor getting hot yet but I'm not taking any chances with my baby.

Bob
 
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Old Nov 24, 2001 | 12:24 PM
  #17  
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LHM
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From: Oxford NC US
Talking YEAH BABY!!!!!

Got my letter Friday and it's going back to Ford on Monday with the radiator upgrade option checked because I do heavy towing and don't want any problems although to this date I haven't had any but piece of mind is worth alot.

LHM
 
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Old Nov 25, 2001 | 07:50 PM
  #18  
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From: Along Lake Erie
ummm, I've ben out of the loop here for a while... the latest development is a letter, I'm guessing, but what does it cover, exactly? Can someone straighten me out please?

-Joe-
 
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Old Nov 25, 2001 | 08:46 PM
  #19  
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Radiator program

Ford is executing a customer satisfaction program for trucks sold prior to 5 May 2001 with trailer/tow package (which implied HD cooling which implied a radiator upgrade) but were delivered with regular, 1.05" single core radiator. The program is fully explained in one of the other threads but basically you can get $100 cash, $500 coupon towards another Ford vehicle, or a radiator upgrade to the 1.42" radiator I believe it is.

Ford is mailing letters to affected owners, but I haven't received a letter yet for the '01 Scab Sport I bought 4/27/01. Someone on another thread reported that Ford said they'd be mailing letters through December so maybe I'll get one yet.

I have to think this "customer satisfaction" program may be the result of the effort by Jim Wright (puportedly a Harvard law school student) who was posting on the main radiator thread about taking legal action over the matter. Looks like it worked to me - Ford likely didn't spontaneously go into angst over having misrepresented the option and decide to make good on it.
 
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Old Nov 25, 2001 | 11:08 PM
  #20  
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From: Waterloo, IA
I got my letter last week.

In August I traded in my 2000 F-150 for my current ride. The dealer that I had bought the 2000 from had replaced the radiator last Spring when I discovered that it had the wrong one. Before I signed the papers for the new truck(different dealer), the salesman assured me that he would get the radiator replaced with the correct 1.42 unit. From what I understand, I am on a waiting list for the correct radiator.

Ford Customer Service has told me that I don't qualify for the new radiator because I bought my new truck after May 5, 2001.

Would it be dishonest of me to cash the check for a truck with the correct radiator installed that I don't own anymore?
 
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Old Nov 26, 2001 | 09:03 AM
  #21  
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I got my letter last week.

I bought mine in June of 2001. So why are they saying you dont qualify ? June is after may isnt it ?
 
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Old Nov 27, 2001 | 05:26 PM
  #22  
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From: Iowa City,IA USA
Got my check and cashed it the next day-

My check came last week. After reading it over closely, I cashed that sucker. My 00' 5.4 4x4 daily driver has 64K on it, pulls a 13K skid loader and trailer very occasionally and has never had an overheating problem without the larger radiator. I don't use it for long towing trips, just local jobsite stuff. We have an identical 97 150 5.4 4x4 with 165K on it, that also pulls the 13k trailer/ skidloader occasionallyand has never had an overheating problem. I have no concern about too small of radiator.
 

Last edited by Towdad; Nov 27, 2001 at 05:30 PM.
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