service contracts?
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Joined: Dec 2006
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From: al.
Originally Posted by ddsbstrb
I purchased a used 2003 Ford Explorer XLT-4WD with the 4.6 aluminum V8 and ordered an ESP Ford Warranty, online, as someone else has suggested. I think mine was like a 5 year-75K ESP Warranty that really covered a lot of parts in my Explorer.
Well, last week, I almost probably got my money back from the warranty, as my Explorer has, over the past 5 or so thousand miles developed the "famous" Explorer ring and pinion whine. No questions asked and the dealer replaced the ring and pinion gear-set, replaced the clutch packs, as mine is a factory traction-loc rear end and loaned me a free car for the day my car was at the dealership.
The service writer told me the job would probably have been close to $1400 for the parts and labor in the repair. I am on the $100 deductible.
I also have developed another slight problem with the transmission possibly hanging the torque converter, under certain conditions and it will probably require a new torque converter lock-up solenoid, which will probably be another several hundred dollar job.
I also purchased a non-ESP for a used 1999 Ford F-150, I purchased about 4 years ago, and did not get enough repairs out of it to cover its cost (around $1100 and no deductible. I needed two lower ball joints, one upper control arm and ball joint and one front rotor; however, that bill did not get up to $1100, as it only ran around $600 with labor and parts. It was a very good warranty; as the front-end shop gave me no hope of getting my claim covered; however, when they called the toll-free number to get claim-authorization, it was ALL covered, except the front end alignment charge of $49.00! The shop-guy couldn't believe the warranty company would not worm their way out of the claim!
Well, last week, I almost probably got my money back from the warranty, as my Explorer has, over the past 5 or so thousand miles developed the "famous" Explorer ring and pinion whine. No questions asked and the dealer replaced the ring and pinion gear-set, replaced the clutch packs, as mine is a factory traction-loc rear end and loaned me a free car for the day my car was at the dealership.
The service writer told me the job would probably have been close to $1400 for the parts and labor in the repair. I am on the $100 deductible.
I also have developed another slight problem with the transmission possibly hanging the torque converter, under certain conditions and it will probably require a new torque converter lock-up solenoid, which will probably be another several hundred dollar job.
I also purchased a non-ESP for a used 1999 Ford F-150, I purchased about 4 years ago, and did not get enough repairs out of it to cover its cost (around $1100 and no deductible. I needed two lower ball joints, one upper control arm and ball joint and one front rotor; however, that bill did not get up to $1100, as it only ran around $600 with labor and parts. It was a very good warranty; as the front-end shop gave me no hope of getting my claim covered; however, when they called the toll-free number to get claim-authorization, it was ALL covered, except the front end alignment charge of $49.00! The shop-guy couldn't believe the warranty company would not worm their way out of the claim!