5 qt Oil Change On 5.4
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Technical Article Contributor
Joined: Apr 2005
Posts: 893
Likes: 2
From: New York
update
So, I go to the Service Manager and he takes my 150 to the garage. 15 minutes later my truck has the oil level to the middle of the "zone".
mgr: "sorry for the inconvienience"
customer: "no problem,. So who is right? The Vehicle manual which says 7 qts or the service invoice that says 5 qts?"
mgr: "well we only put 5 qts on all our invoices(and in all engines), we just 'eat' the rest. You only took another 3/4 of a quart" (oh ok How am I to know that was the actual amount?)
customer: "so you put 7 qts of oil in my truck?" ( apparently not)
mgr: "sorry for any inconvienience"
customer: "ok" ( I ain't goin back there)
mgr: "sorry for the inconvienience"
customer: "no problem,. So who is right? The Vehicle manual which says 7 qts or the service invoice that says 5 qts?"
mgr: "well we only put 5 qts on all our invoices(and in all engines), we just 'eat' the rest. You only took another 3/4 of a quart" (oh ok How am I to know that was the actual amount?)
customer: "so you put 7 qts of oil in my truck?" ( apparently not)
mgr: "sorry for any inconvienience"
customer: "ok" ( I ain't goin back there)
Thread Starter
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Technical Article Contributor
Joined: Apr 2005
Posts: 893
Likes: 2
From: New York
Originally Posted by Quintin
Depending on who you ask, the 5.4 3V holds between 6-1/2 to 7 quarts of oil, so you're about a quart and a half to two quarts low. This shouldn't hurt anything, but do get it topped off ASAP.
I've had similar problems with another Ford store in town when I took my Focus in for oil changes (sidebar - yeah, I could have and eventually did start doing them myself, but I hate working on my own rides...). Their invoice constantly said 5W30, when it called for 5W20. Called them up and asked, "Oh, we put 5W20 in it." "Then why does my receipt say 5W30?" "We put 5W20 in it though..." Um, sure, okay.
I've had similar problems with another Ford store in town when I took my Focus in for oil changes (sidebar - yeah, I could have and eventually did start doing them myself, but I hate working on my own rides...). Their invoice constantly said 5W30, when it called for 5W20. Called them up and asked, "Oh, we put 5W20 in it." "Then why does my receipt say 5W30?" "We put 5W20 in it though..." Um, sure, okay.
Senior Member
Joined: Jan 2000
Posts: 3,205
Likes: 3
From: Along Lake Erie
Originally Posted by nu-supercrew
It just Chaffs my A$$ that I bring it to the guys that work on them everyday and they screw it up.
At the very least, I'd be writing a letter to the GM of the dealership and telling him/her I'm taking my business elsewhere.
-Joe
