Problems with the truck
Senior Member
Joined: Dec 2002
Posts: 1,005
Likes: 0
From: Fairfax, VA
Originally posted by Sinque
The alternator tested good at autozone.
Trip1: oreillys: bought alternator. Noone informed me that you can't return after installed.
" we don't inform our customers that you can't return once the parts are installed nor do we print it on the invoice or post it in the store".
The whole company is full of idiots.. they needs to take acouple CS classes.
The alternator tested good at autozone.
Trip1: oreillys: bought alternator. Noone informed me that you can't return after installed.
" we don't inform our customers that you can't return once the parts are installed nor do we print it on the invoice or post it in the store".
The whole company is full of idiots.. they needs to take acouple CS classes.
COMMON SENSE fact: Parts are NOT sold so people can buy, install, and return if it doesn't fix the problem. I can't believe this is news to anyone. I learned that when I was 14. IF they were, batteries, starters, alternators, coils, modules, wire sets, the whole line of sensors, switches and relays would see a return rate so high, the parts business would go belly up.
Try this: Buy a truck load of drywall from any hardware store. Take it home, screw it up to the wall, take it back down, and try to return it. Tell them it didn't fix your problem. The entire staff will probably laugh themselves into cardiac arrest. You shouldn't need to have every detail in life explained to you, posted on a wall, or printed on a receipt. Use for head for a change.
Diagnosing the problem is part of the repair job. You didn't bother to check the specific gravity of, or load test the battery, check any cables or connections for excessive resistance or physical looseness, check for input signal voltage at the alternator, or belt tension.
If you don't know how to do the job correctly, which you apparently don't, do in the future first, what you ended up doing this time in the end=tow it to a shop and let someone who knows what they're doing fix it.
Last slap: "The whole company is full of idiots.. they needs to take acouple CS classes" Hahaaaa!! They needs? Needs huh? And you're calling THEM idiots? LOL. Pot, meet kettle.
SL
Senior Member
Joined: Sep 2002
Posts: 2,605
Likes: 6
From: USA
Originally posted by snappylips
Are you kidding me?? You're blaming the parts store for not taking back an installed, and therefore non-resellable alternator, when the one on your vehicle bench tested good? A $2,000 machine says your alternator tests good, and you don't believe it based on the fact that you tested....absolutely nothing? Anybody ever tell you what assuming does for you?
COMMON SENSE fact: Parts are NOT sold so people can buy, install, and return if it doesn't fix the problem. I can't believe this is news to anyone. I learned that when I was 14. IF they were, batteries, starters, alternators, coils, modules, wire sets, the whole line of sensors, switches and relays would see a return rate so high, the parts business would go belly up.
Try this: Buy a truck load of drywall from any hardware store. Take it home, screw it up to the wall, take it back down, and try to return it. Tell them it didn't fix your problem. The entire staff will probably laugh themselves into cardiac arrest. You shouldn't need to have every detail in life explained to you, posted on a wall, or printed on a receipt. Use for head for a change.
Diagnosing the problem is part of the repair job. You didn't bother to check the specific gravity of, or load test the battery, check any cables or connections for excessive resistance or physical looseness, check for input signal voltage at the alternator, or belt tension.
If you don't know how to do the job correctly, which you apparently don't, do in the future first, what you ended up doing this time in the end=tow it to a shop and let someone who knows what they're doing fix it.
Last slap: "The whole company is full of idiots.. they needs to take acouple CS classes" Hahaaaa!! They needs? Needs huh? And you're calling THEM idiots? LOL. Pot, meet kettle.
SL
Are you kidding me?? You're blaming the parts store for not taking back an installed, and therefore non-resellable alternator, when the one on your vehicle bench tested good? A $2,000 machine says your alternator tests good, and you don't believe it based on the fact that you tested....absolutely nothing? Anybody ever tell you what assuming does for you?
COMMON SENSE fact: Parts are NOT sold so people can buy, install, and return if it doesn't fix the problem. I can't believe this is news to anyone. I learned that when I was 14. IF they were, batteries, starters, alternators, coils, modules, wire sets, the whole line of sensors, switches and relays would see a return rate so high, the parts business would go belly up.
Try this: Buy a truck load of drywall from any hardware store. Take it home, screw it up to the wall, take it back down, and try to return it. Tell them it didn't fix your problem. The entire staff will probably laugh themselves into cardiac arrest. You shouldn't need to have every detail in life explained to you, posted on a wall, or printed on a receipt. Use for head for a change.
Diagnosing the problem is part of the repair job. You didn't bother to check the specific gravity of, or load test the battery, check any cables or connections for excessive resistance or physical looseness, check for input signal voltage at the alternator, or belt tension.
If you don't know how to do the job correctly, which you apparently don't, do in the future first, what you ended up doing this time in the end=tow it to a shop and let someone who knows what they're doing fix it.
Last slap: "The whole company is full of idiots.. they needs to take acouple CS classes" Hahaaaa!! They needs? Needs huh? And you're calling THEM idiots? LOL. Pot, meet kettle.
SL
Thread Starter
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Member
Joined: Oct 2004
Posts: 46
Likes: 0
From: Oklahoma City
Originally posted by snappylips
Are you kidding me?? You're blaming the parts store for not taking back an installed, and therefore non-resellable alternator, when the one on your vehicle bench tested good? A $2,000 machine says your alternator tests good, and you don't believe it based on the fact that you tested....absolutely nothing? Anybody ever tell you what assuming does for you?
COMMON SENSE fact: Parts are NOT sold so people can buy, install, and return if it doesn't fix the problem. I can't believe this is news to anyone. I learned that when I was 14. IF they were, batteries, starters, alternators, coils, modules, wire sets, the whole line of sensors, switches and relays would see a return rate so high, the parts business would go belly up.
Try this: Buy a truck load of drywall from any hardware store. Take it home, screw it up to the wall, take it back down, and try to return it. Tell them it didn't fix your problem. The entire staff will probably laugh themselves into cardiac arrest. You shouldn't need to have every detail in life explained to you, posted on a wall, or printed on a receipt. Use for head for a change.
Diagnosing the problem is part of the repair job. You didn't bother to check the specific gravity of, or load test the battery, check any cables or connections for excessive resistance or physical looseness, check for input signal voltage at the alternator, or belt tension.
If you don't know how to do the job correctly, which you apparently don't, do in the future first, what you ended up doing this time in the end=tow it to a shop and let someone who knows what they're doing fix it.
Last slap: "The whole company is full of idiots.. they needs to take acouple CS classes" Hahaaaa!! They needs? Needs huh? And you're calling THEM idiots? LOL. Pot, meet kettle.
SL
Are you kidding me?? You're blaming the parts store for not taking back an installed, and therefore non-resellable alternator, when the one on your vehicle bench tested good? A $2,000 machine says your alternator tests good, and you don't believe it based on the fact that you tested....absolutely nothing? Anybody ever tell you what assuming does for you?
COMMON SENSE fact: Parts are NOT sold so people can buy, install, and return if it doesn't fix the problem. I can't believe this is news to anyone. I learned that when I was 14. IF they were, batteries, starters, alternators, coils, modules, wire sets, the whole line of sensors, switches and relays would see a return rate so high, the parts business would go belly up.
Try this: Buy a truck load of drywall from any hardware store. Take it home, screw it up to the wall, take it back down, and try to return it. Tell them it didn't fix your problem. The entire staff will probably laugh themselves into cardiac arrest. You shouldn't need to have every detail in life explained to you, posted on a wall, or printed on a receipt. Use for head for a change.
Diagnosing the problem is part of the repair job. You didn't bother to check the specific gravity of, or load test the battery, check any cables or connections for excessive resistance or physical looseness, check for input signal voltage at the alternator, or belt tension.
If you don't know how to do the job correctly, which you apparently don't, do in the future first, what you ended up doing this time in the end=tow it to a shop and let someone who knows what they're doing fix it.
Last slap: "The whole company is full of idiots.. they needs to take acouple CS classes" Hahaaaa!! They needs? Needs huh? And you're calling THEM idiots? LOL. Pot, meet kettle.
SL
Sigh,
I think i hit a nerve.
They never tested the alternator at the store i bought it from. Picked it up and installed. you "needs" to take a seat and enjoy the ride.
If you sell products in a store to the general public, you should have this information posted or the customer should be told of return procedures. The customer service department stated that they don't inform customers. I as a customer took my own actions and stopped payment on the check because i was not informed nor did the employee tell the manager that i was returning the next day to talk about the product.
I, along with 2 other people thought it was the alternator. Autozone stated that alternators can test good but under load might be bad..... I admit i don't know everything there is to know about cars. That's why i had help from people that work on them.
I still have a alternator and a belt that doesn't fit in my closet waiting to hear back from the company to see how they want to handle this.
I said "needs" in a humor way which i guess some people take to heart.. I'm sorry if the word "needs" offended you in any way.
The battery tested fine. Wires leading from batt to alternator tested good. The wiring was burned out behind a fuse panel which i nor the people that helped me couldn't find. I had it towed in before because i didn't know what else to do.
Senior Member
Joined: Dec 2002
Posts: 1,005
Likes: 0
From: Fairfax, VA
My last post on this subject
Well, in a way, yes, you did hit a nerve, but even so, accept my apology for treating you as an idiot.
I've worked the counter at a jobber parts store for 17 years now, and every time some chowderhead buys something that he thinks is going to cure his problem, then comes back saying "I need to return this, it wasn't the problem.", I feel like feeding the moron my shoe. Excuse me, does the sign on the building say "Try It Out First Auto Parts"? Nnnnnooooooooooooo. Come on people, think, THINK! The reason return policies are posted ANYWHERE are for individuals who lack common sense, and have to have everything spelled out for them. They may as well start including tying instructions in shoeboxes. We are F150online members. We're too smart to be stupid.
"Autozone stated tha then comes back saying "I need to return this, it wasn't the problem.", I feel like feeding the moron my shoe. Excuse me, does the sign on the building say "Try It Out First Auto Parts"? Nnnnnooooooooooooo. Come on people, think, THINK! The reason return policies are posted ANYWHERE are for individuals who lack common sense, and have to have everything spelled out for them. They may as well start including tying instructions in shoeboxes. We are F150online members. We're too smart to be stupid.
"Autozone stated that alternators can test good but under load might be bad"
Did you happen to mention to the counter help: "I was driving around and all of a sudden everything starting going dim in the truck. Then i lost all lights inside and out as well as the gauges. . after about another 30 secs the truck died out." IF a bad alternator ever caused a situation like you described, it surely wouldn't pass a bench test.
Bottom line here: with a little more time spent diagnosing correctly (hint:get an analog or digital VOM), you would have t alternators can test good but under load might be bad"
Did you happen to mention to the counter help: "I was driving around and all of a sudden everything starting going dim in the truck. Then i lost all lights inside and out as well as the gauges. . after about another 30 secs the truck died out." IF a bad alternator ever caused a situation like you described, it surely wouldn't pass a bench test.
Bottom line here: with a little more time spent diagnosing correctly (hint:get an analog or digital VOM), you would have saved yourself the time, energy and hassle of the situation you find yourself in now. It may not get it fixed, but at least you'd know what the problem wasn't. Oh yeah, test lights. . . they tell you voltage is present, but you really need to know HOW MUCH is there. Meters are your friend, and you can never have too many of them.
SL
I've worked the counter at a jobber parts store for 17 years now, and every time some chowderhead buys something that he thinks is going to cure his problem, then comes back saying "I need to return this, it wasn't the problem.", I feel like feeding the moron my shoe. Excuse me, does the sign on the building say "Try It Out First Auto Parts"? Nnnnnooooooooooooo. Come on people, think, THINK! The reason return policies are posted ANYWHERE are for individuals who lack common sense, and have to have everything spelled out for them. They may as well start including tying instructions in shoeboxes. We are F150online members. We're too smart to be stupid.
"Autozone stated tha then comes back saying "I need to return this, it wasn't the problem.", I feel like feeding the moron my shoe. Excuse me, does the sign on the building say "Try It Out First Auto Parts"? Nnnnnooooooooooooo. Come on people, think, THINK! The reason return policies are posted ANYWHERE are for individuals who lack common sense, and have to have everything spelled out for them. They may as well start including tying instructions in shoeboxes. We are F150online members. We're too smart to be stupid.
"Autozone stated that alternators can test good but under load might be bad"
Did you happen to mention to the counter help: "I was driving around and all of a sudden everything starting going dim in the truck. Then i lost all lights inside and out as well as the gauges. . after about another 30 secs the truck died out." IF a bad alternator ever caused a situation like you described, it surely wouldn't pass a bench test.
Bottom line here: with a little more time spent diagnosing correctly (hint:get an analog or digital VOM), you would have t alternators can test good but under load might be bad"
Did you happen to mention to the counter help: "I was driving around and all of a sudden everything starting going dim in the truck. Then i lost all lights inside and out as well as the gauges. . after about another 30 secs the truck died out." IF a bad alternator ever caused a situation like you described, it surely wouldn't pass a bench test.
Bottom line here: with a little more time spent diagnosing correctly (hint:get an analog or digital VOM), you would have saved yourself the time, energy and hassle of the situation you find yourself in now. It may not get it fixed, but at least you'd know what the problem wasn't. Oh yeah, test lights. . . they tell you voltage is present, but you really need to know HOW MUCH is there. Meters are your friend, and you can never have too many of them.
SL
Last edited by snappylips; Jan 27, 2005 at 12:18 AM.
Senior Member
Joined: Dec 2002
Posts: 1,005
Likes: 0
From: Fairfax, VA
Re: I'm so confused right now....
Originally posted by bullfrog
schizophrenia?
Yikes that was a nightmare to read...read...read...
schizophrenia?
Yikes that was a nightmare to read...read...read...
SL
Senior Member
Joined: Sep 2002
Posts: 2,605
Likes: 6
From: USA
Originally posted by snappylips
Try this: Buy a truck load of drywall from any hardware store. Take it home, screw it up to the wall, take it back down, and try to return it. Tell them it didn't fix your problem. The entire staff will probably laugh themselves into cardiac arrest.
Try this: Buy a truck load of drywall from any hardware store. Take it home, screw it up to the wall, take it back down, and try to return it. Tell them it didn't fix your problem. The entire staff will probably laugh themselves into cardiac arrest.
Thread Starter
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Member
Joined: Oct 2004
Posts: 46
Likes: 0
From: Oklahoma City
Originally posted by BlueOvalFitter
I think i'll try it this weekend.What are my chances of it working?
I think i'll try it this weekend.What are my chances of it working?
