I have posted my good experince with Hayward Ford once before. Well they not only came through with their radiator swap, they checked every part of the tow package from the shocks to the alternator. I mentioned the radiator issue to a guy at work, and he took his SCrew down and got an apology, and an appointment to swap his out. They promise to make it right and they do! If you live anywhere near the San Francisco are, buy your truck from Hayward Ford.

 

Excellent, now I've got a place to get mine serviced when I go home!

BTW, my dealer out here, after following up with Ford, has now agreed to replace my radiator. They were very friendly & helpful about it, just slow at getting it approved. Phil Marino (GM) and Mike Sullivan (Service Mgr.) at AutoFair Ford in Manchester, NH are good people. (They'll also sell you a truck for a great price on the web.)

For those of you who did not see this in the Engines thread, I am still following up on this with Ford - the fact that I got mine replaced does not mean that I will let it drop for those of you who were denied. I will post more info as soon as I can, this is a delicate process, but rest assured that if your dealer said no, this is not the end of it if I have any say in the matter, and work continues.

-- Jim

 

Hey Sergio,
Did they ever give you that "whatever" which was supposed to come out in mid April?

------------------
2001 Lariat Screw. Gen.3,
5.4, 4x4, All white w/ gray interior. 4r70w tranny, no problems yet,
wrong radiator, 3.55 gears

 

No. The service guy could not get a striaght answer from Detroit. They said (the dealer) that I was entitled to the right radiator, and they would worry about paying for it later.

------------------
Red Lariat 4x4
Snugtop
TruckVault
Flowmaster
CR Laurence Window
1.42 inch RADIATOR

 

Sergio,

Thanks to your post a couple of weeks ago, I also went to Hayward Ford where I bought my truch this past November and spoke to their QA Mgr Mr. Moore who acknowledged the problem, checked my truck's vin #, and ordered my new radiator. My purchasing experience was no haggle and very painless, but I am also impressed w/ their service. The new rad should be here in a couple of weeks. He even said that your truck was already being worked on the day I was there Friday. Thanks again...

------------------
2001 Arizona Beige S'Crew Lariat
5.4L, 4WD, Bucket Seats, MoonRoof, LSD, Tow Pkg, Skid Plates, Cab Steps, Rear Slider

Mods:
K&N FIPK
Borla Split Rear Exhaust
16x8 Weld Typhoons
305/70 16 Goodyear ATS
5" RCD Lift
RETRAX Retractable Bed Cover
LineX
Stull Billet Grill
Smittybilt SS Outland Sport Bumper Guard
KC 165W Daylighters
10" JL Audio 10W3 Sub
Kicker 5-Channel Amp
2 pairs of Kicker Resolution 6.5" Components

 

I am glad to hear you received the same service. I think it's so odd how people get different treatment from different dealers.

Sergio

------------------
Red Lariat 4x4
Snugtop
TruckVault
Flowmaster
CR Laurence Window
1.42 inch RADIATOR

 

that's good news. Frontier Ford in Santa Clara is where I bought my truck and they are installing the bigger radiator today. i have been pretty pleased with how they handled things. i am very curious about the other components of the tow package though... anyone know for sure if we're getting what we're supposed to?

thanks,
Wes

------------------
www.weslazara.com/screw Gen3 Lariat 4x4, 5.4L, Lim. Slip, Black Ext./Graphite Int., Tow Pckg., 60/40 bench, Moonroof, Bed Ext., Cab Steps, Rear Window
Ordered: 1/12/01
Picked up: 3/2/01

MODS: Airforce 1 FIPK, Gibson Sweptside Exhaust, Bedrug, Husky liners, 2001 Lightning headlights, corners, taillights, 3rd lamp

 

I may be in the same boat as the rest of you. I picked up my S-Crew on March 8th 2001, and I too ordered the tow package with the heavyduty radiator and shocks. My question is how do I check to see what size radiator I have on my truck?

 

The short version of the long story is this(after 3 weeks of agravation). Don't waste your time with the Ford Customer care people, they are politically correct idiots. Go back to your dealer and show them the information in the Ford Source book. Within 5 minutes of doing so the correct 1.42" rad(YL3Z-8005-GA) was ordered and installed within a week. If you are in Eastern Ontario contact Brian Turner(Service Manager), Hudson Ford, Brockville, Ont at 613-341-FORD. He knows of the problem NOW and should fix you up without any hassle. I'm sure he will know who gave you the heads up!

------------------
2001Supercrew,Lariat,5.4,3.55 posi,trailer tow-now with the correct 1.42" radiator,Oxford white, medium graphite,bed extender,Extang tonneau,Lund hood deflector,Cloudrider stainless steel grille screen, Penda bed mat

 

http://fordtrucktest.fordtraining.co...=17&buttonid=4

Mr. Moore put the alternator on a "scope" to see the output. The amp rating is 130. If you lift your truck, you can measure to piston in the gas shock. The standard is 1.19 inches, and the package is 1.38. Your battery is larger also.

Sergio

------------------
Red Lariat 4x4
Snugtop
TruckVault
Flowmaster
CR Laurence Window
1.42 inch RADIATOR

 

Hey Pesos -- I started a thread on that exact subject and got only one hit. I think the overall package is the bigger question than jus the radiator.

 

I work in an auto parts store and this is new info to me. As I understand it you guys got the wrong radiator in your trucks but what years, models, and truck varaitions does this affect(ie: is it only in the screw trucks and I take that it is only the trucks with the towing package. We have a large Ford following in my town and this could be some interesting news to alot of people.

------------------
97 Ford F150 XLT 4wd 4.6L auto, Std cab/Long bed 2 tone royal blue w tan bottom, PW,PL, and PM, captian chairs w/arm rests

Current Mods
K&N Filter
Xact Plug Wires- 8mm
Ventshade side window deflectors,read window deflector, bug guard, headlight and taillight blackouts
custom hand painted Ford emblems on door jamb guards and under hood on plastic intake cover
plastic mud guards
custom 4x4 off road graphics
Ford hitch cover and license plate frame
Custom carpet liner (protects factory carpet)