Shift problem into 9 and 10th gear

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Old Jan 9, 2021 | 06:59 PM
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Shift problem into 9 and 10th gear

Hi to all in this forum
I have a 2018 2.7 ltr Eco boost that won't shift into higher gears. I have tried in all drive modes and attempted in manual setting as well. I am aware of the techniques to lock out and re apply upper gears.
Any ideas what might be causing this?
I noticed it when my engine was running louder than usual.
TIA
Andrew
 
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