Chip reburn,, WTF ??
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Senior Member
Joined: Oct 2000
Posts: 517
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From: Rutledge Md. (west of Fallston Md.)
Chip reburn,, WTF ??
Had my R9 Superchip reburned to match my 3# pulley..I ask for the truck to shift at redline (R9 shifted a bit over redline) and the shifts to be softened ( I'm putting in a Line Valve Mod)..Truck now seems slower,Shifts close to 6,000 rpms and wacks you in the back when it does shift..Is it because I'm just a little buyer that no attention was paid to detail in my chip reburn,,I gave these instructions twice to the same person..
Sorry for venting but a lot of money to me...
Thanks ,, Ted O.
Sorry for venting but a lot of money to me...
Thanks ,, Ted O.
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Joined: May 2001
Posts: 848
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From: Jacksonville,Florida
Contrary to popular belief,all the tuners are very concerned about customer satisfaction.Its a very competitive business and an unhappy customer can hurt their business.Call your tuner and severely reprimand him directly.Mistakes happen.There may be a guy somewhere right now unhappy with his mild program because you guys got the wrong chips.Hey,shiznit happens.Easily corrected.
Gas mileage suffered a litte too much. LOL
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Senior Member
Joined: Oct 2000
Posts: 517
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From: Rutledge Md. (west of Fallston Md.)
Corner..It happened to me. Man I miss that race program for a daily driver... Gas mileage suffered a litte too much. LOL
What are you saying..I'm not laughing...
What are you saying..I'm not laughing...
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Joined: Apr 2001
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From: Over yonder somewhere
What I'm saying is, people make mistakes. I've yet to meet anyone that was perfect. I've had a chip burnt with the wrong program as well. Sad that it was still screwed up after two messages. Raise a little hell at them. Then laugh a little after you get off the phone. I've learned people live longer if they can laugh at a situation.
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Joined: Nov 2001
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From: Lucas, TX
I too had a small glitch in my first chip. Had a no start on side 1, but it was immediately rectified by the tuner. As soon as I called, there was another chip on the way even before I sent the first one back. Whether is was a mistake on my part, the tuner's part, or just a freak accident while in shipping, something happened to the chip. Hey it is electronics, still to this day, not a 100% reliable/durable/unbreakable/etc science.
Keep your chin up and call your tuner, I bet the problem will be rectified before you know it.
Keep your chin up and call your tuner, I bet the problem will be rectified before you know it.
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From: I drive way too fast to worry about cholesterol.
I think you might want to discuss the situation with your tuner first.
I think I know who did your reburn, and I bet he would have appreciated the offer to correct the situation before this post.
I know I would have.
Just my .02
I think I know who did your reburn, and I bet he would have appreciated the offer to correct the situation before this post.
I know I would have.
Just my .02