Well, as hard to believe as this is I actually had a positive experience at a Ford Dealer’s service department. As this is a rarity I thought I’d share it with those in the Los Angeles area.
I took my L in for it’s 15K mile service check. I went to Beverly Hills Ford. It is on Olympic just East of Beverly Blvd.
I made an appointment and they were ready for me when I arrived. Unlike Galpin or Vista or Star they do not 100 or more service bays. It is fairly small, very clean, and the Service manager stopped by to see if all was well and he even ran a check on Ford’s computers to see if there were any TSB’s or info on changes to the truck. By the way, according to the Ford computer there is NOTHING listed about an intercooler leak. There is however a change to the main belt so when you need the belt replaced it will not be the same part number. He was aware of the piston slap, he even had a new crated L engine for replacement on one that had the problem. Luckily I have not had that problem. He was really helpful. I had a ton of writing to do so I stayed in the customer lounge the whole time. It was pretty nice, carpeted, leather couches, free coffee, it was nice, and quite and unexpected change from other Ford dealerships I’ve been to. So, if you are in the LA area and looking for a good dealership for service this is it.
They also sell SVT and Saleens there. The show room was one SVT convertible Mustang, two Saleen Mustangs, and one Excursion.
Nice place, nice people. Check it out.
k

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2000 Silver Lightning
#2372 of 4966
SnugLid
BedRug
dual Ravin Z-33 Exhaust
Valentine 1
Hyper Bright Headlamps and Foglamps
Mobil 1 Tri Synthetic and Mobil1 Filter
Mobil1 FactoryFill Plaque in Engine Bay
Matter/Antimatter Exchange Unit
Thinking about those Nitto Tires

http://www.zing.com/album/?id=4293534625

[This message has been edited by kobiashi (edited 05-17-2001).]

 

I wish I could find a dealer like that in my area. Are they MOD friendly also? Nice to hear a positive experience. I have had a few positive dealer encounters. They were at the BMW and Mercedes dealers though.

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2000 Silver Lightning 13.16 (so far)
PSP 4-way
PSP Filter Kit
PSP Lower Pulley
Level 10 Shift kit
F-250 Trans pan
MagnaFlow 12468
Snug-Lid

I feel a 12.xx coming on.

Team PSP West

 

You're very lucky to find that type of service anywhere these days. Sadly I haven't had that kind of luck in my area.

 

Did you see any of them movie stars when u were there?

 

there is one near me jim doyle ford, small and very good

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1997 F-150 XLT 4.6 REGULAR CAB, FLARESIDE PACIFIC CLEARCOAT GREEN 5-SPEED. WESTIN NERF BARS, POWER EVERYTHING,BUG SHIELD, EX-TANG SOFT COVER, BED LINER(FORD).

Better 1/2 : 92 Red T-Bird.

 

Don't tell anyone! I was having such a nice stew in my indignation and annoyance of FORD's lack of competent dealers...