01 dealer REALLY screwed up and shorted themselves $2000
Senior Member
Joined: Mar 2000
Posts: 685
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From: Cincinnati, Ohio
This happened to my parents. They bought a new car and repetedly told the poeple they screwed up the math and were 1000 less than what it should be. They assured them it was right. Welll, two days later the phone call. "Uhh, we screwed up. Can we have the 1000 now?" They paid it no problem, but did ask a lawyer later. He said the dealer could win in court. You can be made to pay up for *honest* errors. They'd have to show they are not just trying to screw you out of the money and that there was indeed a math error on the original contract.
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2000 F150 XLT 4x4 Short Bed. Amazon Green, 5.4L, SuperCab, ORP, Tow Package, Sliding Rear Window, Electronic Shift, Keyless Entry, LT265-70-17 Tires, Clarion Pro Audio, Herculiner Bedliner, Air Silencer Removed.
1994 SVT Mustang Cobra. #1032 of 6009. Black coupe with black leather int., 3.73 rear, Bassani Exhaust, Aluminum D/S, Bridgestone RE-71 255-45-ZR17
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2000 F150 XLT 4x4 Short Bed. Amazon Green, 5.4L, SuperCab, ORP, Tow Package, Sliding Rear Window, Electronic Shift, Keyless Entry, LT265-70-17 Tires, Clarion Pro Audio, Herculiner Bedliner, Air Silencer Removed.
1994 SVT Mustang Cobra. #1032 of 6009. Black coupe with black leather int., 3.73 rear, Bassani Exhaust, Aluminum D/S, Bridgestone RE-71 255-45-ZR17
My Home Page
Senior Member
Joined: Sep 1999
Posts: 421
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From: minnesota
<font face="Verdana, Arial" size="2">Originally posted by 99svtlightning:
You asked the question, I'll give my opinion.
You should pay the money back. Offer them what you can afford to pay a month or what $2000 would be over 60 months with interest. If you can't pay it up front, pay them with the 7.25% interest. It's only fair. You are paying the money back and without any extra inconvenience.
</font>
You asked the question, I'll give my opinion.
You should pay the money back. Offer them what you can afford to pay a month or what $2000 would be over 60 months with interest. If you can't pay it up front, pay them with the 7.25% interest. It's only fair. You are paying the money back and without any extra inconvenience.</font>
In case you are wondering, I am not a car dealer and in no way am associated with the auto industry.
Brian
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99 red lightning, bassani complete system #1610 of 4000
2001 Lightning, SVO throttle body
2000 super duty v10
Cobra "R" #131 of 300
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Senior Member
Joined: Jun 2000
Posts: 857
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From: Downriver, Michigan
**UPDATE**
I called my lender and they don't have me in their system yet because the loan is new; they know who I am in terms of the check being cashed by the dealer. But, that's all they know of me, so far. The lady there said she wasn't sure if anything could be done. She said she would check into it; but, it would take some time due to me not being in the "system" yet. Meanwhile, as I was away and not able to respond to any calls from the dealer, the salesman must have left me four voicemails and a total of eight calls that displayed on my cell. I was pretty pissed at them not giving me enough time to try and work with my lender. I, in anger, called and left a voicemail that I would not refinace and would not take out a short term loan. One, because the lender said there may be nothing they could do, two, I'm not paying extra for their mistake. I knew I would pay it to them somehow; but, I just wanted to ruffle their feathers for hounding me. I sure got their attention after that call. The claws came out as I listened to a responding voicemail from the finance manager. I called him back and got a litany of threats right of the bat. In the end, I told the guy that the lender says there may be nothing they can do and I'm not paying extra for their mistake. If he can arrange with the lender to somehow payoff the original contract and redo a new one, fine, do it. This has gotten out of hand and I don't even want to set foot in that place; yet, I think I will be forced to. I may just send them the 2K to be done with it. I just hate the hassle of this.
I called my lender and they don't have me in their system yet because the loan is new; they know who I am in terms of the check being cashed by the dealer. But, that's all they know of me, so far. The lady there said she wasn't sure if anything could be done. She said she would check into it; but, it would take some time due to me not being in the "system" yet. Meanwhile, as I was away and not able to respond to any calls from the dealer, the salesman must have left me four voicemails and a total of eight calls that displayed on my cell. I was pretty pissed at them not giving me enough time to try and work with my lender. I, in anger, called and left a voicemail that I would not refinace and would not take out a short term loan. One, because the lender said there may be nothing they could do, two, I'm not paying extra for their mistake. I knew I would pay it to them somehow; but, I just wanted to ruffle their feathers for hounding me. I sure got their attention after that call. The claws came out as I listened to a responding voicemail from the finance manager. I called him back and got a litany of threats right of the bat. In the end, I told the guy that the lender says there may be nothing they can do and I'm not paying extra for their mistake. If he can arrange with the lender to somehow payoff the original contract and redo a new one, fine, do it. This has gotten out of hand and I don't even want to set foot in that place; yet, I think I will be forced to. I may just send them the 2K to be done with it. I just hate the hassle of this.
Senior Member
Joined: Nov 2000
Posts: 125
Likes: 0
From: Woodland, CA
Badbolt,
If you feel you must pay the money back, so be it. That is a moral issue, and most likely the correct one in most circumstances.
HOWEVER, never let the dealer or anyone pressure you into doing something hastily. If you just give in to their pressure, it will most likely come back to haunt you.
You need a qualified person to look at the contract to see if the mistake is an obvious one, that would tend to void the contract if they took you to court.
DO NOT let the dealership pay off your loan and give you one through them!!!! You would be a sitting duck to them, and believe me, they would take advantage of you.
Whenever you talk to them on the phone or in person, never admit that there really even is an error, until they start treating you with respect. They tend to try and manipulate and overpower you with words, and threats, and wear you down. Demand that the next time you call, that you are treated with respect, and talk only to the OWNER, or GM. You are a valued customer, and you can tell alot of people what they are doing to you, and how they are trying to strong arm you into paying for their mistake.
I honestly think this will not go away unless you get professional legal advice, and only after that, will you have the upper hand.
Its ok to pay them the money, but dont give them a dime until they treat you like you deserve to be treated, and they should give you free servicing, or something like that for your trouble.
DONT BACK DOWN.
Best of luck and keep us posted!!!
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-White 2000 XLT
-Flareside 4X2, Supercab
-5.4L Triton V-8, Automatic-3.55 LS
-Class III Tow Package
-Duraliner
-White gauge faceplate
-Alpine 60Wx4 CDA-7863.
-Superchip
-K&N FIPK
Other Toys:
2001 Lexus IS 300
Sea-Doo Explorer
If you feel you must pay the money back, so be it. That is a moral issue, and most likely the correct one in most circumstances.
HOWEVER, never let the dealer or anyone pressure you into doing something hastily. If you just give in to their pressure, it will most likely come back to haunt you.
You need a qualified person to look at the contract to see if the mistake is an obvious one, that would tend to void the contract if they took you to court.
DO NOT let the dealership pay off your loan and give you one through them!!!! You would be a sitting duck to them, and believe me, they would take advantage of you.
Whenever you talk to them on the phone or in person, never admit that there really even is an error, until they start treating you with respect. They tend to try and manipulate and overpower you with words, and threats, and wear you down. Demand that the next time you call, that you are treated with respect, and talk only to the OWNER, or GM. You are a valued customer, and you can tell alot of people what they are doing to you, and how they are trying to strong arm you into paying for their mistake.
I honestly think this will not go away unless you get professional legal advice, and only after that, will you have the upper hand.
Its ok to pay them the money, but dont give them a dime until they treat you like you deserve to be treated, and they should give you free servicing, or something like that for your trouble.
DONT BACK DOWN.
Best of luck and keep us posted!!!
------------------
-White 2000 XLT
-Flareside 4X2, Supercab
-5.4L Triton V-8, Automatic-3.55 LS
-Class III Tow Package
-Duraliner
-White gauge faceplate
-Alpine 60Wx4 CDA-7863.
-Superchip
-K&N FIPK
Other Toys:
2001 Lexus IS 300
Sea-Doo Explorer
Member
Joined: Mar 2001
Posts: 21
Likes: 0
From: RHODE ISLAND
HAPPY BIRTHDAY!!!!!!!!!!!!!
MERRY CHRISTMAS!!!!!!!!!!!!!!!!
and whatever other holidays you get a present.
its time to celebrate!!!!
a dealer finally got a scaaaarrrreeeeewwwwwinnnnn!!! instead of the buyer.
you signed a contract for a set price. to put it simply it is there loss.I have a felling the person who wrote up the contract will not be there to much longer!!!!
good for you and congrats on your new ride!
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2001 F150 extra cab 4x4
off road
Toreador red
4.6L
3.55
Sliding rear window
Ventshades
Bugshield
Factory sidesteps
Factory bedliner
AIRAID
MERRY CHRISTMAS!!!!!!!!!!!!!!!!
and whatever other holidays you get a present.
its time to celebrate!!!!
a dealer finally got a scaaaarrrreeeeewwwwwinnnnn!!! instead of the buyer.
you signed a contract for a set price. to put it simply it is there loss.I have a felling the person who wrote up the contract will not be there to much longer!!!!
good for you and congrats on your new ride!
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2001 F150 extra cab 4x4
off road
Toreador red
4.6L
3.55
Sliding rear window
Ventshades
Bugshield
Factory sidesteps
Factory bedliner
AIRAID
Senior Member
Joined: Aug 2000
Posts: 281
Likes: 0
From: Gonzales,La
LIKE I SAID BEFORE YOU DID NOTHING WRONG. IT WASN'T YOUR MISTAKE. YOU AND YOUR LENDING INSTITUION PAID WHAT THE DEALER SAID TO PAY. DEAL DONE. I WOULDN'T PUT ANYTHING ON A VISA BECAUSE IF YOU ARE TIGHT ON CASH AND CAN'T REPAY THE VISA BILL QUICKLY YOU MAY END UP PAYING AWHOLE LOT MORE THAN YOU EXPECTED. TAKE YOUR TRUCK AND ENJOY IT AND DONT WORRY ABOUT THE DEALER.
Junior Member
Joined: Dec 2000
Posts: 5
Likes: 0
From: Kelseyville, CA
Which price on your contract is the legal price you have to pay? Line 6 Total Delivered Price $29362.98 or Line 8 Cash Due on Delivery $31360.25. If line 6 is what you legally owe on the truck, then I don't think you can be forced to pay more than that. However, if line 8 is what you agreed to pay (and it does say "cash due on delivery") then I think you will ultimately have to pay the difference. The difference shouldn't be any more than you would have been paid had they not made an error. If you are forced to pay the difference the dealer should be responsible for making sure it is done on the same terms as your original loan is.
Banned For Rules Violations
Joined: Mar 2001
Posts: 1,585
Likes: 0
From: Mobile, AL, USA
Originally posted by Explorer:
Yeah, I just relooked at the contract. You are responsible. They just filled out the check wrong. You're LEGALLY responsible. No if's, and's, or but's. BUT, it's not your fault they filled it out wrong. You agreed to pay for it by 1 check on 1 loan. Have them call your dealer w/ you, and make out an agreement for you to void your loan and refinance it w/ the full amount. Your lender should have NO PROBLEMS doing this if they want to keep your business future wise. It boils down to customer service. Your dealer, though, should foot any interest or fees (and they will be extremely small if any) your lender may want to charge for this. Stress the customer service to your lender. I called my banker a few ago and he said this has happened many a times and it's as simple as voiding it out and redoing it.
Good luck,
BfB
[This message has been edited by BfB (edited 05-04-2001).]
<font face="Verdana, Arial" size="2">Which price on your contract is the legal price you have to pay? Line 6 Total Delivered Price $29362.98 or Line 8 Cash Due on Delivery $31360.25. If line 6 is what you legally owe on the truck, then I don't think you can be forced to pay more than that. However, if line 8 is what you agreed to pay (and it does say "cash due on delivery") then I think you will ultimately have to pay the difference. The difference shouldn't be any more than you would have been paid had they not made an error. If you are forced to pay the difference the dealer should be responsible for making sure it is done on the same terms as your original loan is.</font>
Good luck,
BfB
[This message has been edited by BfB (edited 05-04-2001).]
Thread Starter
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Senior Member
Joined: Jun 2000
Posts: 857
Likes: 0
From: Downriver, Michigan
36racin
The trade was $22,600. The payoff was $1,997 more than trade-in. Their mistake was not adding the $1,997 to the negotiated $29,362 for a total of $31,360. The wrote the check for $29,362 shorting themselves the $1,997.
The trade was $22,600. The payoff was $1,997 more than trade-in. Their mistake was not adding the $1,997 to the negotiated $29,362 for a total of $31,360. The wrote the check for $29,362 shorting themselves the $1,997.
Senior Member
Joined: Aug 2000
Posts: 281
Likes: 0
From: Gonzales,La
BAD,
I'VE GOT A QUESTION FOR YOU OR ANYONE???
LINE 3 ON YOUR CONTRACT SHOWS YOUR PURCHASE PRICE OF $27,683.00. YOUR TRADE IN VALUE ON THE OLD VEHICLE LINE 9 WAS $22,500.00? (kinda fuzzy)
SHOULD THE DEALER HAVE SUBTRACTED THE TRADE IN VALUE OF THE OLD VEHICLE FROM THE NEW VEHICLE PRICE AND YOU PAY TAXES ON THE DIFFERENCE ????????
I'VE GOT A QUESTION FOR YOU OR ANYONE???
LINE 3 ON YOUR CONTRACT SHOWS YOUR PURCHASE PRICE OF $27,683.00. YOUR TRADE IN VALUE ON THE OLD VEHICLE LINE 9 WAS $22,500.00? (kinda fuzzy)
SHOULD THE DEALER HAVE SUBTRACTED THE TRADE IN VALUE OF THE OLD VEHICLE FROM THE NEW VEHICLE PRICE AND YOU PAY TAXES ON THE DIFFERENCE ????????