I thought this was a "No Vendor Bashing" forum. I sure got my ***** jumped when I posted up my negative experience.

 

QUOTE=RDY2RAC]
are you sure its a pressed in plug? .[/QUOTE]

Yes we are sure...

 

Bottom line is that its the installers fault for not checking out the heads to begin with. They could have been damaged in shipping or dropped by the installer. Just like when you get a new built motor, there are things you need to check out and swap out from your old motor, same with heads.

Once the product is opened up out of the box and deemed usable and installed, it is out of suppliers hands and the responsibility lies upon the installer and user.

Adrenalinowner

 

I had a new head installed on my 01 Lightning (passanger side) at a local Ford dealership and at startup oil was pouring out the rear of new head! The tech admitted he should have caught it before installing the head and that he knew they didnt come with plugs from the factory.(Sal is right) It was a simple fix, he had the tools to install the plug without pulling the head or cab.
My view of it.......the installing shop should have known and caught it before installation.

 

Are you guys not reading what he is posting??

Here:
Are you guys implying that his installer should have removed a PRESS IN plug on the off-chance that whoever installed it gouged the sealing surface?

Do you dissamble a new TV when you buy it on the off-chance that whoever built it left a wire unplugged on the insde? Come on this is getting crazy....

He's already stated the missing oil-galley plug is a non-issue and was fixed by using the plugs out of his previous heads.. The issue is that the press-in plug was installed incorrectly and leaked once the motor was started...

-Dale

 

Yeah, the guys are not reading today!

Jody

 

Sorry Jody, my comment wasnt directed towards all of the "guys" here, lol...

Was just referring to the ones saying his installer should have caught the problem prior to installation....

-Dale

 

Totally understand Dale. I'm still trying to figure out how the installer was going to see this gouge that would leak when it was not visible from the outside.

Jody

 

I think its funny that whenever something leaks JL will tell you 9 times out of 10 to use RTV. I bought one of his very nice KB plenums and instead of him doing it right the first time and machineing the flange AFTER the plenum had been welded he saved a few bucks and sent out a warped plenum flange......Seems like Johnny's answer to everything is RTV. Not bashing just stating what the man has told me, and drawing an opinion from there.

Chad

 

I would Contact Total Engine Airflow, I believe they are the company that provides JLP his heads. Let them know about the problem, and also let them know about your service through JLP.

 

Typically, from my experience, Vendor's don't offer any sort of compensation other than a replacement or refund.

IE: I installed a set of reman injector's on a WA-500 Komatsu wheel loader as part of a 6000 hour service. Took me 4 hour's to complete, started unit up and it ran like crap. Took back apart, installed old injector's-ran better but not to full potential. Contacted the injection shop, they gave me new reman injector's and said sorry about the mix up. I was never compensated for the extra hour's of labor.

JLP offered a refund or exchange. I would take them up on that if you're not happy with the product.

Just some of my experience,
Bryan

 

I understand Bryan, but the cost to R&R the heads plus shipping would have far exceeded the cost to just fix them on the truck by pulling the cab off.

Jody

 

Forums are all about positive AND negative experiences, and I for one think the negative ones are as important. If Jeff would have come on here and said
Gator from Girls R Us is a crook, idiot, and *@#%$#, and I'm going to kill him, that would NOT be exceptable. But telling "your" story/experiences with all the facts (as Jeff did) "is" very correct.

First I must say I am very sorry Jeff to hear of your problem,
and actually quite surprised to hear you were told to put Silicone on it, that is def NOT exceptable in my book either. I like Johnny (as many of us do) and I'm very surprised to hear how this played out I also happen to know exactly what push in plug your talking about and where it goes. I also know there is NO POSSIBLE WAY to know OR SEE that it would have been a problem BEFORE the head went on. So whats the answer ????

Being the Director of Commercial Sales for NY's largest Plumbing Supply here's how we handle things like that. Lets say a Plumber buys a Boiler from me for a couple of Grand and then of course uses another 1K of other needed parts to do the install. He finishes and starts it up to find out there's a leak in one of the cast iron sections (which does happen unfortunately) what we do is have him give us a bill for the Labor, and then we simply deduct it from the MFG, and give him back that amount of money. Installing a boiler with 2 Plumbers making 30-40 per hour can take a good 8 hours EASY, so it usually is a decent amount of money too.

I hate to keep seeing and hearing more and more of these story's where "we the people" spend money with a good vendor to find out later when there's a problem, THAT WE'RE ON OUR ON

 

I'm in the motorcycle industry and RTV is simply the "redneck" **** poor way of doing something.

Some things you have to use it period, but when you go to using it just to make it easier or to sub out for a missing or damage component then you run into problems. I've seen excess RTV end up in oil pump screens and clog up oil passages.

It is NOT something you want to be doing when you spend that much on a "nice" set of ported heads. BUT, if you do I see NO reason you should have to pay extra to have it done.

 

My bad, I misread the post and I apologize, been a long day already. :o