Hey all, Sal here. Unfortunately I have been forced to make a decision that I didn't want to do. As you guys know, I offer no-charge reburns on my chips, to help fine tune them to an individuals truck. But as of late, hardly anyone has been returning the old EPROMs and this is really costing me a lot in EPROMs and shipping. So from now on, I will STILL offer free reburns, but you will have to either send your chip back with a $5 fee, or send a $10 fee outright for the reburn to cover the cost of the EPROM and shipping. Thanks...

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SAL
13.35@103mph
All stock with PSP 99 Lightning Chip and Filter Kit

Power Surge Performance--- Your SOURCE for SVT Lightning EFI Tuning and Performance!! http://members.aol.com/NLOCsvt/svt.html

 

And people said that YOU don't run your business right! LOL
Maybe some of those EPROMS will find their way home now.

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$$$$$$$$$$$$$$$$$$$$$$$$$
PFA
'99 WHITE LIGHTNIN'
#0873--1 of 866--
RHINO, Soft cover, LoJack, Valentine 1, Mobil 1
Superchip, Water Wetter, Phantom Boost Gauge
Best ET to date-13.54 @101.51MPH--10/29/99
Best MPH to date-102.33MPH @13.68
Best 1/8---8.70 @80.82MPH
NEWEST ADD.--16" SNOW TIRES
SuperChip out for now

'98 Red Lincoln Continental
1/8 mile--10.25 @69.64MPH
1/4 mile--15.82 @88.16MPH

 

Sal,

Please tell me you got my last chip, I sent it the day after I got the new one. I didn't want to mess around and forget again.


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Chuck 'Wyldman' Shelton
wyldman@houston.rr.com
Black 99.5 Lightning Build # 1273, DOB 5-14-99, NLOC #315
Best run to date 12.857 @103.48
CD Changer; Tow Pkg.; Lojack; Sal's custom nitrous chip; G-Tech/Pro; SnugLid; BedRug; Invinca-Shield, full kit; NOS KIT 100 hp shot (currently); Clear and smoke Lexan fog light covers; 3M Ti Window Tint; Bel radar detector (shouldn't be an accessory); PowerStack cone filter (a.k.a. supercharger waker upper); American Auto Designs ram air hood; Cal-Tracs traction bars; Bassani headers;Goodrich T/A Drag Radials; Muth Signal Mirrors, inbound

 

I'd like to personally thank all of you who took advantage of a persons generous offer, and selfishly didn't return your old EPROMs. It's great to know that when you bend over backwards to treat someone right you can still count on them to jam it in you while you aren't looking.

$10 may not be much, but having to send it creates additional down time that was heretofore nonexistant due to Sal's trust in you guys to return your unused product. Wyldman, I'm not talking about you.

 

Hey Typhoon, Sal here. I don't know if I would call it selfishness, maybe more just like forgetfullness. But whatever the case, it's costing me money. I have no hard feelings, and I hope nobody feels that way towards me, it's just a business decision. Considering that most Autologic tuners charge $100 for a reburn (myself included for those who didn't but the chip from me), I think $5 or $10 isn't all that bad. I still like to take care of my customers, I just can't eat the expense anymore.

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SAL
13.35@103mph
All stock with PSP 99 Lightning Chip and Filter Kit

Power Surge Performance--- Your SOURCE for SVT Lightning EFI Tuning and Performance!! http://members.aol.com/NLOCsvt/svt.html

 

Hey Sal, I had mentioned that I wanted the re-burn of the new chip. You had said to return the old one (no problem), but I still havent received it yet. Not sure if you did send it yet or not. If you didnt send it yet, wait until I get my Dyno #'s for you to take a look @ & see if there are any improvements that you can make specifically for my truck. Im on no hurry BTW.
Thx in advance

 

This thread may help explain why good customer service is in such short supply these days. People take advantage. I haven't received an L yet or bought anything from any vendors mentioned here. But I have been impressed by Sals interest in the customer. Some comes from the fact that he is a fellow enthusiast, but some likely comes from desire to do the right thing. Here is hoping that he doesnt lose that desire....

P.S. Spoke to SVT today they said year old web site would be updated 3/1 and that production started this Monday and would run thru Aug.

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Doug
Had 87 Turbo Coupe Traded for
92 F150 XLT 302
Now waiting for 2000 L
Not interested in Dragging just wanted something more fun to drive than 92 F150.
Put Cat Back system and K&N Filter on 302 but still want more…. CANT WAIT !!!



[This message has been edited by Silver_2000_Soon? (edited 02-09-2000).]

 

Sal,

I really need to move this thread to a more appropriate forum. It involves your business policies, not general discussion about Lightnings or Lightning products, so it goes in the "Announcements" area of the vendors forum.

Steve