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Be aware if your thinking of going with the XCal II

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Old Aug 11, 2005 | 09:31 PM
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Angry Beware if your thinking of going with the XCal II

Got my XCalibrator II this week and found out that the unit does not have the "User Adjustability" and "Built in Datalogging". I am extremely pissed about this! Without a laptop, the XCal II is about as worthless as **** on a boar hog. So it can't do much more than my 1715! I am really considering boxing this thing up, sending it back and going with the predator. You just cannot get quality workmanship or descent service anymore. So beware!

Todd
 

Last edited by Txoutlaw; Aug 11, 2005 at 09:36 PM.
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Old Aug 11, 2005 | 09:41 PM
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I didnt read much about the new firmwares but I think this mentiones they are releasing the ability to do the data logging this month on the unit...


http://www.sctflash.com/forum/showthread.php?t=1741
 
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Old Aug 11, 2005 | 09:52 PM
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Originally Posted by Txoutlaw
Got my XCalibrator II this week and found out that the unit does not have the "User Adjustability" and "Built in Datalogging". I am extremely pissed about this! Without a laptop, the XCal II is about as worthless as **** on a boar hog. So it can't do much more than my 1715! I am really considering boxing this thing up, sending it back and going with the predator. You just cannot get quality workmanship or descent service anymore. So beware!

Todd
Not for nothing, but maybe you should have done some homework before ordering it. It's no secret that the Xcal2 had limited abilities when it first came out. Both of the issues you mention are upgradable, and require nothing spent on your part. The "user adjustments" can be currently added, but that's up to your vendor to turn them on. Contact your vendor and ask. As for the datalogging, the update for that should be out very soon, but you have better capability datalogging through the Xcal2 into the laptop.
 
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Old Aug 11, 2005 | 10:19 PM
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Hi Sal, Long time no talk. Did you get my email from a couple of days ago? I know how busy you get.

,Jason
 
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Old Aug 12, 2005 | 01:11 AM
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Originally Posted by LightningTuner
Not for nothing, but maybe you should have done some homework before ordering it. It's no secret that the Xcal2 had limited abilities when it first came out. Both of the issues you mention are upgradable, and require nothing spent on your part. The "user adjustments" can be currently added, but that's up to your vendor to turn them on. Contact your vendor and ask. As for the datalogging, the update for that should be out very soon, but you have better capability datalogging through the Xcal2 into the laptop.
I bought mine the day it was released... so there was nothing "out" about the limitations... It was hyped and misrepresented at the time and that has been going on for 3-months... As far as doing my homework.. If I can't believe what the SCT site stated (and they only recently added their disclaimer) what fault of that is mine? This has been nothing but a dissapointment...IT IS CLEARLY MISREPRESENTED ON THE SCT SITE.

As far as datalogging to a laptop goes... that is simply a pita when trying to make a pass and it lags by about five seconds regardelss.... and that nimwit Ryan can make nothing but excuses about it being my computer... well now all of a sudden some the dealers are having trouble and he is finally owning up to the fact that there are some issues with it....

Then lets mention the defective units.... the ones with buttons that don't work.... and the hokey... press hard where it says ford and walk backwards in a circle fix..they want you to try.

This is a frigging joke. Sorry bud.. I'm sick of it and I won't accept this crap EXCUSE
 
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Old Aug 12, 2005 | 06:41 AM
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Originally Posted by LightningTuner
Not for nothing, but maybe you should have done some homework before ordering it.
Are you kidding me Sal? It's the consumers fault because he was deceived? Well this is so serious that people don't have a clue. All it's gonna take is one complaint to the FTC or the Florida AG and SCT will have to spend tens of thousands of dollars correcting all of their advertisement. But no one wants that to happen. Hell I want to see SCT prosper and go on to design better technology and I just want what I paid for. I don't believe that is too much to ask for!

I did the research and there was no mention of these features not being available when I ordered mine. The disclaimers on the SCT website were recently put there. That right there proves they knew that what they did was wrong. Hell look at all of the magazines that are advertising it! Even some of the Tuner websites don't reflect this information.

Even the Tuner I purchased it from told me that the unit is ready to go and I got 6 pages of instructions detailing all of the functions and how to work them which has me questioning his character and integrity!

Originally Posted by LightningTuner
Both of the issues you mention are upgradable, and require nothing spent on your part.
That is not the point Sal It's the principle of the matter and I hope it doesn't cost me anything because I have already paid for it!

There is no excuse to deceive people plain and simple! All I ask for is honesty. I may not like what I am hearing but at least I know I am making purchasing decisions based on facts.

Thanks for posting Sal, I now know where you stand when it comes to consumer versus manufacturer. I always regarded you as one of the top tuners.

Well the original intent of my post was to make folks aware of this issue so if they decide to order the XCal II they wouldn't be blind sided like I was.

Todd
 

Last edited by Txoutlaw; Aug 12, 2005 at 07:15 AM.
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Old Aug 12, 2005 | 08:37 AM
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WOW, I am so glad I didnt get rid of my predator.A local tuner was trying to convince me that SCT was better.I will stick with my tuner and get e-mail tunes from him.The wide band commander makes the tunes perfect.So if anyone has a predator and getting tunes via e-mail,The dyno-jet wide band commander is the way to go.
 
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Old Aug 12, 2005 | 10:06 AM
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Yeah, you guys are right. SCT did never mention anything on their site about the Xcal2 being limited (not that I ever saw at least). It was old news on the SCT forums, and on most other public forums, but if someone never saw ony of those posts, then they'd never know.

Honestly, when the Xcal2s came out, it seemed the customers knew more about them than us dealers did. I just assumed that people knew.

Even the Tuner I purchased it from told me that the unit is ready to go and I got 6 pages of instructions detailing all of the functions and how to work them which has me questioning his character and integrity!
I think that sums it up right there though. If your vendor told you it was full version and it's not, then you were lied to. The Xcal2 doesn't come with "6 pages" of anything, so obviously they must not know much about the tool, or they just blatently lied to you.

MY apologies for my post yesterday. I was having a pretty crappy day, and probably should have waiting till this morning to cool off and make a more professional reply.
 
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Old Aug 12, 2005 | 11:15 AM
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Originally Posted by LightningTuner
Yeah, you guys are right. SCT did never mention anything on their site about the Xcal2 being limited (not that I ever saw at least). It was old news on the SCT forums, and on most other public forums, but if someone never saw ony of those posts, then they'd never know.

Honestly, when the Xcal2s came out, it seemed the customers knew more about them than us dealers did. I just assumed that people knew.



I think that sums it up right there though. If your vendor told you it was full version and it's not, then you were lied to. The Xcal2 doesn't come with "6 pages" of anything, so obviously they must not know much about the tool, or they just blatently lied to you.

MY apologies for my post yesterday. I was having a pretty crappy day, and probably should have waiting till this morning to cool off and make a more professional reply.
No harm no fowl Sal. We all have bad days. I was having one when I made the original post in this thread. I still regard you as one of the best tuners in the industry and a true class act.
 
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Old Aug 12, 2005 | 11:38 AM
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fwiw, I am very happy with my tune and my dealer... the same tune that was in the X1 i bought three months earlier. They are stuck in the same boat as I am regarding this and were unaware of the limitations of the box as Sal alluded to. My distaste is how this has been handled by SCT and the excuses that go on and on. I know it will eventually be resolved but this a long wait and dissapointment.

What I do know is that SCT does not regard us endusers as customers... the dealers are the customers and that is blatantly clear.
 
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Old Aug 12, 2005 | 12:15 PM
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pretty happy with mine, mine is dyno tuned, but it is nice to have the tune downloaded than on the chip and what, $75more, well worth it for the time it saves just pulling pc, etc.. on the dyno.

and the other features will be available soon, guess i'm not that pressed about it.
 
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Old Aug 12, 2005 | 12:40 PM
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Originally Posted by LightningTuner
Honestly, when the Xcal2s came out, it seemed the customers knew more about them than us dealers did. I just assumed that people knew.
I think that was one of the bigger problems.

I remember reading that when the Xcal2 came out, it would not be fully functional. User adjustments on the unit would be the first upgrade, then the datalogging upgrade.

But, if you read all the posts from the 'so-called-experts' or 'know-it-alls' the Xcal2 was going to be better then the second coming. It could do all and add more power then nitrous


I also don't remember SCT making the known limitions (at the time of the release) a big priority, which helped lead to so many uninformed customers listen and believe the 'enlightened'.
 
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Old Aug 12, 2005 | 05:23 PM
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---->> User adjustability will be released in an upcoming firmware update <<--
You guys are right, it's hard to tell what you're getting, even with this message plastered on SCT's website right under the Xcal2.

I don't understand what all the bitching is about, your truck as a tune from a handheld, that's better than a chip already, now wait another couple weeks and you will have full functionality.

Jesus christ, I think you guys just like hearing yourselves complain.
 
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Old Aug 12, 2005 | 07:39 PM
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Originally Posted by WaveBlaster785
You guys are right, it's hard to tell what you're getting, even with this message plastered on SCT's website right under the Xcal2.
Jesus christ, I think you guys just like hearing yourselves complain.
That information was not there when I ordered my XCal II. In fact SCT only recently posted that info! That tells you right there that they know they are in the wrong but they will never admit it! And that's fine I don't expect them to. Additionally the Tuner I purchased mine from told me it was fully functional and ready to go.

Originally Posted by WaveBlaster785
I don't understand what all the bitching is about, your truck as a tune from a handheld, that's better than a chip already, now wait another couple weeks and you will have full functionality.
I purchsed a flasher/tuner that is advertised to be a stand alone unit which will hold 3 tunes, can read and clear codes, has user adjustability, built in datalogging and provides aview of the EEC parameters in the EEC. Mine has three tunes, can read and clear codes and that's it.

It's the principle of the matter! SCT should have been straight up with their customers from the get go! They have also put their distributors in a precarious position by not being truthful about the functionality of the XCal II from the beginning.

My truck has a tune from my 1715 and that tune is bad azz! But there is always room for improvement. Hey I don't mind waiting a couple of months if I know it up front! All I ask for is a little honesty so when I make a decision to purchase something I have all of the facts. Additionally I expect to get what I paid for, which I haven't yet! Yep 2 more weeks! We will see!

Post edited my Txoutlaw to remove my smart azz comments in my response to Wave.
 

Last edited by Txoutlaw; Aug 13, 2005 at 02:36 PM.
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Old Aug 12, 2005 | 09:08 PM
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Easy Txoutlaw,
Instead of picking more fights,realize that you have 2 options:

1.Sell the x2 to get something else

2.Sit tight till the firmware is released(and your dealer upgrades to Advantage 3 s/w,he/she is gonna have to change the file format).

Other than that its just a waste of effort.

 

Last edited by ganiman; Aug 12, 2005 at 09:53 PM.
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