I bought my HDF-150 (2001) for shipping to Australia and as I understood it it was supposed to come with a Harley build plaque. Well FORD are welching on mine. Ford Customer Service have advised me that because my HDF-150 (2001) was an Export Sale (as against a Retail sale) I get jack s**t from them as far as the plaque is concerned. I have told them that after spending the equivalent of over USD 50 grand on my ute that I am PI**ED OFF!!!! FORD are welching A***HOLES!

According to Ford "XYZ purchases vehicles for export through Worldwide Direct Market Operations and then sells them to a company by the name of ABC. ABC then converts the vehicles from left hand drive to right hand drive and either sells the vehicles directly to customers or to a Ford dealership who then sells the vehicles to their customer." Problem is that the shipping papers show it was mine when it left North America.

Ford went on to say "When sales are done this way, it is not considered a retail customer because it was originally purchased by a Ford dealership and only the original retail customer gets the plaque. Unfortunately, in this case no plaque was issued for your vehicle since it was not a retail sale". NICE ONE FORD!

Yet thay closed the email off with: "We value you as our customer and we hope that you will remain a loyal Ford Family member for a very long time." What a load of CR*P!!!

I'll be letting everyone know that expresses interest in the vehicle "Downunder" what a pack of welching ar**holes FORD are! And with the attention I have received for the vehicle here "Downunder" they are going to have one hell of a public relations nightmare on their hands.

I will be emailing FORD CUSTOMER SERVICE to refer them to this site and this posting just to highlight how PI**ED OFF I am.

__________________
Oz Harley Cowboy
2001 Harley Supercrew F-150 Ute (RIGHT HAND DRIVE) Rego plate: "HDF-150" (NSW, Australia)
Power moon roof, rear sliding window, 6 stack CD player, clear heads, clear corners, clear tails, clear LED (third brake) light, wheel lock nuts, locking fuel cap 2002 Lincoln Blackwood billet chrome fuel door, HD logo mats. AND NO HARLEY PLAQUE!!!!

Gallery: https://www.f150online.com/galleries...w.cfm?num=1267

 

*CRY**CRY*

Ford took time and effort into converting a limited edition truck to a right hand drive car and imported it for you so that you could drive it in Australia and now your complaining about not getting a little plaque? You wanna prove that you have an F-150 Harley Davidson? Show them your freakin truck! I think they'll notice it more than some small plaque...

 

FYI, (Per Ford) The plague was only available to 2000 model year original first owners...

Just got off the phone with them...

 

Ford did't. Ford has a strong presence in Australia but with a different lineup. What probably happened was a private commercial enterprise purchased the trucks, made driver's side modifications and other necessary mods, and resold them, possibly thorugh Ford dealerships, in Australia.

And if Ford did go through the pain of modifying the truck, Ford was paid well for it.

The process is probably automated. Each sale is tagged as private retail or otherwise, and an order goes out to plaque manufacturer based on that. And after certain leadtime, the plaque gets shipped. Calling Ford now and demanding a plaque probably won't do anything since it was never tagged as a private retail sale in the beginning so no manufacture order went out. Ford can either special order one but whoever you talked to in person probably didn't have the authority to make the call. If you were anything less than polite, then he or she would have that much less motivation to go get authorization from one who could.

 

Amazingly, I got a plaque and key chain with my 01. I believe your wrong on that one. And I believe that not everyone gets one. I recall that the Canadians seem to get short changed on some of these deals as well. While it is kind of a bummer that you won't get one, did you ask if you would up front?? I didn't but they just showed up. We aren't talking some gold plated thing here, the engraving isn't even that great, not uniform.

 

The plaques were with the 01 utes. Ford stuffed up the Leer hard covers on the 00's and had to do something to make amends!

The way I look at it, it is the principle of the thing... every 01 Harley buyer should get one....they have been paid FORD (directly or indirectly) handsomely for the ute.... and it has taken more than six months of CR*P from both Ford and everyone else associated with my bringing my ute into OZ .....to then be told that CR*P. In dealing with people all I expect is some honesty, integrity and consistency.
I wish people would just be that.... life would be far less challenging and less timewasting.

I agree with one of the postings calling FORD's CUSTOMER DIS-SERVICE ..... it has taken me umpteen emails and follow ups with all concerned to be told the CR*P I got the other day.

BUT I MEAN IT.... FORD WILL CONTINUE TO COP A PIZZLING HERE "DOWNUNDER" UNTIL THEY RECTIFY THE INJUSTICE!

 

As an original '00 owner from Canada, we originally were left off the original gravy train as well but letters from owners moved Ford Canada to duplicate the offers available to US Ford customers: my Leer tonneau arrived eight months after purchase but not after numerous calls and emails; the plague arrived this Christmas, long after the US guys got theirs--but no build number on it; I'm still waiting on that one. Point is, keep the language down, tell them how much you and others love their products and you might get better results over time. And I would include the company Ford sold your truck to for conversion; in Ford's eyes they are the owner. Be persistent but humble--I didn't expect the extra goodies when I bought my truck. I bought it because it looked unique and damn good compared to most other vehicles on the road; the jacket, the lid, and the plague are now all bonuses and Ford has made me feel extra special when they all came along. Luv those Falcons by the way!

 

So far all the politeness has got me no where. There comes a point where I run out of politeness and I have reached that point after many frustrating months.

I have also done my homework on Ford.... I may be too late for the 9th May 2002 shareholders meeting in Irvine CA to give them SH*T at that meeting but I can always put on a shareholders resolution before 10th December 2002 for next years AGM and then rock on up to the meeting from "Downunder" and give them all a pasting. I have done that to Aussie companies before that give CR*P service or welch on things!

As far as your comment re the Ford Falcon Utes here "Downunder".... Ford's biggest worry about importing the F-150's "Downunder" is that they are afraid they would be too competitive with themselves and eat into the Falcon XR ute market.... unfortunately the F-150 market is different to the Falcon market but Ford can't see the wood for the trees.... the local Ford Dealer guys all are like "cokatoos (native birds) on a rail" whenever my ute goes near the dealership!. Nevertheless Ford Australia bring in F-250's and F-350's (Right Hand Drive) that have been "built" (using that word loosely) in Brazil... (they basically have nothing on the inside like the Harley's or top of the range F-150 XLT Lariat.... and time will tell whether Brazillians can build utes).

 

contacting someone inside the Ford/Harley group? Perhaps an explanation of your dilemma would shake a plaque loose for you.

I have the name and email address is a Lead Engineer "inside" the Ford-Harley group; met him in a bar one evening and he seemed like a decent guy. Email me at: jjaymz@hotmail.com and I'll provide the name and email.

 

Thanks for the posts fellows.

One further thing that I will add is that under the "Limited Import Rules" here in Australia, to get the government approval for a "Low Volume Compliance" you can only bring 5 vehicles into the country as the converter and importer.

Because mine was put on the ship ex North America and imported into Australia in my name, (it was bought in North America) my unit did not count against the 5 available for the vehicle importer and converter to bring in the country.... they bought in 5 at the same time and shipped them to Australia at the same time. That is why there eventually will be 6 on the roads "Downunder".

It may take time to get FORD to rectify the injustice.... one company here in Australia tried to dodge its obligations..... I didn't even want the financial compensation paid to me on that occasion either.... but finally after two years of sustained harrassment they eventually folded and cut the check to the Children's Hospital for the amount as I had originally requested... they learned.... Ford is about to learn!

My motto is " I don't get mad..... I get even".

 

man, you guys won't accomplish alot by complaining on here, try doing it more to ford. I've never seen a few of you guys post so much about one subject, but it is important to some people. Its important to me but since i was one of the 1st people to get a harley, (#356 yeah baby! ) i recieved my plaque, keychain and jacket rather quickly, and it all came as a suprise. the only thing i had to fight for was the tonneau. and i had to call action 10 news to investigate on their excuses, and that seemed to get them moving. Took about a year to get it, but it was worth the wait. As for the emblem, that is important if you wanna know the build number and date, does mean something and should add to resale/collectibility of the HD's. Good luck getting what you guys deserve, it'll be tough, dont' give up.

o yeah, Delmustator, i posted this in another thread, but just so you and others can see here, this is the list of who should get what with their hd's. You can't go by what ford says if you called them cuz most of the time the person has no idea about the HD's incentives, and will just give you a line cuz they have no clue. This list is correct cuz its what the majority of HD owners of the various years recieved, and i think i'll trust what's on my truck or in my hands as to what i recieved as to what some uninformed clerk at ford has to say.

"Just to clear some stuff up here on the freebies. here's what the HD's got

2000- Jacket, keychain, emblem, special hard tonneau (was free cuz ford kicked off 500 off the price cuz it wasn't available when trucks were sold or at least they should have cuz thats what FoMoCo stated they should do) o yeah, and presentation box

2001- Jacket (I'm pretty sure, maybe it was a blanket, i'll have to ask my friend with a 01 what he got) Keychain, NO tonneau, Plaque (not an emblem that can stick on, a paperweight type plaque) and presentation box

2002- probably nothing, maybe a jacket, but ford is down right now, thats probably why they have the build # emblems already in the console so they don't have to worry about personalizing them for the owners, and paying for shipping, and dealing with the ones who didn't get them.

This is what the owners should have recieved. The 02 guys might get something, 00's and 01's never found out until the 1st owners started recieving stuff out of nowhere. Hope this clarify's who was supposed to get what with what year HD. "

and i do remember something about teh canadians not getting stuff, and one 00 canadian owner got a 01 plaque for his 00 cuz he fought for it. not the right plaque, but he got what he went out for. But now, almost 2 years later, it may be too late. Hope this clarify's some stuff for you guys. good luck

 

My 01 HDF-150 was bought in May 2001 and shipped to Oz in June. Conversion completed by October and finally regsitered in November 2001. I have been trying to get some sense from Ford since the whole thing started and only got the CR*P they advised me this week..... I am not one to give up... and it is not two years from my perspective.....but I never give up

ONE THING Y'ALL SHOULD KNOW..... THERE HAS BEEN DEATHLY SILENCE FROM FORD, THE FORD DEALER AND THE CONVERTER AGENT IN RESPONSE TO MY SUBSEQUENT EMAILS HIGHLIGHTING THIS AND ANOTHER F-150 SITE AND THE PIZZLING THEY HAVE COPPED FROM NOT ONLY ME BUT OTHER DISPLEASED HDF-150 OWNERS......

I DON'T GET MAD... I GET EVEN!

 

Keep on calling and emailing them, you got the shaft, I think! Harrass them until you get something!

 

This BS post is wasting space on the server. I live in America and purchased my truck NEW in America (2001 HD). I never received a plaque and I am not crying like a little Puss*. What is the big deal?

 

It is a big deal to somepeople, but complaining on here won't do much good, but its aight to keep us updated periodically. Some people don't care bout a little plaque, but for somepeople, me included the plaque means something, especially if we want to keep the truck as a collectors truck and not just buy it, beat it, and sell it. C my point?