I went into BestBuy this weekend to buy a digital
camera, only wanting to spend around$200. I ended
up spending over $300 thanks to a very good
salesperson. Talk about good, I think this guy was
the devil. Moral of the story, next time buy on-line.

 

I believe it was more than the salesperson. I see Best Buy as a tool of the Devil. I can not go in there without buying something.

 

Trapper,

Did you buy the service plan???

 

I may be gullible, but I'm not stupid.

 

Good Job

The service plan is where they getcha!!! My girlfriend worked at Best Buy for awhile, when she wanted a new stereo. They really pressure the salespeople to sell those service plans. That's were the big buck$ come from. I suppose he frowned when you turned it down, huh??? When I turned down the service plan on my camera, the guy didn't say another word. He just scowled and mumbled, till we left for the cashier.

Maybe the devil is not such a bad guy..... If it's a good camera

 

When do we get to see more photos in, trapper's gallery, hmmm???

 

The salesperson was as nice as can be, until I told them
I didn't want the extended service plan. Then they just
sulked the rest of the time.

The camera I settled on is a Kodak 4330. This model even
came with a free memory card. And yes, you will be seeing
more pics in the coming days and weeks. No more putting
pics on cd! This camera seems really simple to use,
especially if you get the docking station. That'll come
next.

 

Let me know how the batteries last in that digi. Most seem to really eat standard batteries. Does it come with rechargeable's? How big is the free memory car? I plan to buy one for myself around Christmas.

 

I'll let you know how long they last. This model does
not recommend the use of regular alkaline batteries.
The Kodak 4330 I bought came with the battery pack,
but it is not the rechargeable kind. You have to buy
the rechargeable ones separately. This particular
model has an available docking station that lets you
transfer pics easily and also serves as a charging
station. That did not come with the camera. That
costs about $79 extra. I didn't get it now, but I do
plan on getting it later, as well as, a set of the
rechargeable batteries. The batteries that came with
the camera are supposed to last longer if you don't
use the display very much. We'll see how long they
actually last. As for the memory card, it was a 32MB.
The camera itself has 16MB built into it. I got the
camera with the free card for $299. This review might
help you out.

Kodak DX4330

If the page has been moved, just click on the home page icon
on the page that comes up.

 

You allowed yourself to be talked into spending more money. Whenever I go into a store, knowing exactly what I want, I tell the salesperson to can it when they try to sell me what I don't want. If they persist, I tell them I'll just order it online. I then tell the manager why I wasn't buying the item from them.

Sales people have got to learn that the customer is in charge.

I'm also irritated by sales people who trot up to you and ask, "May I help you?" I used to play a game with my new employees. I would walk up to them and ask them, "May I help you?" I told them to say their first thought. Invariably, their first thought was, "No, I'm just looking." That's why you never heard the question, "May I help you?" in any of my stores.

 

Yes Dennis, I allowed myself to be talked into spending
more money.

 

Dennis,
Just curious. What kind of merchandise did you sell in your store?

I don't mind a sales person offering to help me. I don't want to be pestered though. The real pain to me is when you do want a salesperson and can't find one to help you.

I finally got one store to stop asking me to buy the service plan on products when I told them if they didn't have faith their product was going to last any longer than it's regular warranty that I didn't want it.

I feel for some of the store employees. They are required to try and push the service plans and they know it is going to steam customers.

 

A friend of mine and me sometimes visit best buy at least once a week (it's like 3 blocks away) we have learned the following:

1) Try to buy the open items they have.
You can get a better deal on them if you talk to the manager of that department.

2) buy the service agreement in the condition that they lower the item price, then come back couple of days later and return the service plan (preferably in another best buy store).

3) The computer department gives the most discounts on open items when you buy service plan

4) Even if the salesman does not want to lower the price, talk to the manager, the service plan looks very good on them at the end of the month.

And lastly for those that one the goodies in life but do not want to spend money for them...

5) Remember you have 30 days. Buy it, use it, enjoy it, and then return it. Get your credit, and buy it again, use it, enjoy it, etc.....

The above is my friend’s way of life.
He already went through 6 DVD players. Word of advice from him Panasonic is the best.

the #5 advice works in harmoney with the rest of them since once you return the item it becomes an open item in their store a week later.

and yes i have allot of time to kill.

 

You know, I've noticed that most of the people who work in
the store near me are fairly nice and helpful. The only
exception would be the Video/camera dept. It seems they
are always snotty, especially once you tell them you don't
want the warranty service.

 

I sold something that nobody needed and I sold it at a premium over what others were selling it for. We went from 2 retail outlets in 1978 to 10 by 1987. We did it by concentrating on customer service. We bent over backwards to satisfy the customer and they gladly paid for it.

The incentive programs places like Best Buy and Circuit City use tends to turn their sales staff aggressive. I'm surprised people keep going back. I suppose the price is what brings them back? I can't help but think that if they trained their staff better they'd do a lot better and we wouldn't hear the kinds of complaints that trapper has.

Even fast food places are doing it. The last time I went to McDonald's to buy a couple of Filet-o-fish sandwiches, what's the first thing the voice in the box says when I drive up? "Hi. Welcome to McDonald's. Would you like to try our Special Value Meals?" To which I answer, "No. I just want two Filet-o-Fish." The voice comes back, "Would you like to try our new blah-blah shake?" To which I answer, "NO. I just wanted two Filet-o-Fish!!" After a slight pause, the voice asks,"Would you like something to drink with that?" My response again is, "NO! I just wanted what I ordered, THANK YOU!" The voice then says, "Thank you, your total is blah-blah, please drive forward." One of these days, I'll say, "Do you think I'm stupid? Where else am I going to drive to? I can't even back up!"

Point is, I drive out of there feeling like I got beat over the head for just buying two little sandwiches. It's totally unnecessary. I avoid fast food places because of how I feel after leaving.

Makes me wonder what the effect on the bottom line would be if places with aggressive sales staff would just tone it down and concentrate on making the customer happy?