Back in september i had to have the rims on my truck replaced under warranty. The new rims were sent to me and i was told that once i got the tires swapped to call the company and they would send me the return slips to send them back the old rims. It has been 2 months and i have made 3 different phone calls, talked to somebody on 2 of the calls who said they would send me the return slips and left a message on the other.I have e-mailed them also with no response. I still have no return slips and have not heard from anybody. I don't really think that i can do much more on my end other than think i have a free set of rims sitting in my garage that the company has just forgotten about. What do you guys think i should do?

 

I would keep calling, and make sure you get the name of the person you are speaking to. Write down their name, the date & time of the call, and promises made.

Then follow up, call back every week and ask for the same person.
If they give you the run around, then ask for that person's supervisor.
Don't give up and don't let them off the hook.

 

I think youre reading it backwards. He got another set of rims, so theres no broken promises or anything. Theyre just too stupid/lazy/whatever to arrange for the old rims to be sent back.

 

The Buckster has Habibi a little rattled these days. I don't know if it was what he saw or if it's the fact that the Buckster is on to him, but he's just not himself lately.

 

What kinda rims ya got? If it ends up you got a free set you want to unload I might be driving down to normal.

 

Just after you decide to sell them...the company will call you. Then you'll have to pay for them.

 

Send them a letter or fax stating that you are having to pay for storage for them. So it is costing you to keep them, and give them x number of days to forfeit claim on them. Have it notarized.

 

It seems like the rims were junk because of a defect or damage so I doubt they would be any good for the guys that want them.

 

ah you may not be thinking deep enough into the situation... company could possibly turn him in to collections for the cost of the wheels for not returning the old wheels in the exchange.

 

That is what i am concerned about, them eventually realizing they are missing a set of rims and trying to make it look like it was my fault or charge me for them. I am already talking to the vice president of the company so i don't think i can go much higher than that. They are just sitting boxed up in my garage so its not costing me anything just taking up a bunch of room.

Tumba that is a good idea, would that actually give me legal ownership of the rims if they never responded?

 

Whats wrong with them?

Adrianspeeder

 

The powdercoat finish started to bubble.

 

Very Funny!
(I'm not the guy spending a week in a 13 foot winnebego with 8 of my closest hunting buddies pretending to be hunting, LOL)

 

thats a short 'bego... 13? never heard of a stubby.

 

Kind of like the short bus