sylvania - great customer service

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Old Aug 8, 2008 | 01:00 PM
  #1  
runnerboy's Avatar
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From: Tennesseee
sylvania - great customer service

Well, the other night i was outside and i was using my truck headlights to light up the area. I was right in front of my truck when i heard a loud pop. The passenger side silverstar headlight had almost like exploded inside my headlight. There was glass all over the inside of it and a like foggy mist inside. Well, I contacted the company about it because the bulb was only installed for about 3 months. Well, i got an email back saying that they were sending me free replacements using fedex 2 day and they were sorry about the problem. The also were including an envelope to send back the faulty one. I am really happy with their customer service.
 
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Old Aug 8, 2008 | 01:04 PM
  #2  
ian51279's Avatar
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Joined: Sep 2005
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From: Decatur,AL
It's nice to hear about great customer service these days. It seems some companies are only in it for the $$$.
 
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