I have a Dell 8250 Series computer, Westell modem and D-Link router. My ISP is Verizon. The past week or so I have been having slow internet. Everytime I call Verizon or Dell, they have me unhook the router and then proceed to blame D-Link for the slow connection. Or they will tell me to turn off my modem and then I lose my router connection. This happened earlier this week, got everything going again and now have slow internet again. Is there anything I can try without unhooking wires to check my connection? Also, is it possible that my router needs to be replaced? It's almost 2 years old. Or should I just throw it out the window like I want to? Thanks in advance.

 

Maybe someone else is bumming your connection, slowing you down?

 

You mean through my router? How do I get around that? When I was running off the router, the connection was fast. When I re-hooked my router it was fast for about a day and now it's slow again.

 

Is your router wireless? If so, I've heard that people can fletch your signal and slow you down big time. There's ways to lock people out of doing that, but I'll defer that to someone in the know around here.

 

Yeah....it is a wireless router.

 

Hey LT, I'm in IT but I don't deal much with home systems. Whenever someone has internet issues at home, what you've been doing is pretty much what we have people do. Rule of thumb is to start from the wall and work your way out.

1 - Shut everything down. Power off computer and UNPLUG the router and modem.
2 - Wait a few minutes then start powering back on, starting with the modem. Wait a couple of minutes for the modem to boot up, then power on the router. Wait a few minutes for that to synch up, then boot up your pc.

As for someone hijacking your wireless signal, you should work with the router manufacturer to set up a password or something like that.

GOOD LUCK! Out of the 5 pc's we have at my house, 2 are working. Yea, I must be great at my job. HAHAHAHAHAHA

 

Thanks Quintin and RC. I appreciate your responses.

 

I would offer some advice, but if you tried it, you would probably need a whole new computer set up. You can always ask Dzervit or maybe Vader.

 

Oh well. Thanks anyway.

 

Is it the DI-524 router? If it is I think I still have my old setting saved to file you can just load them into yours and I can tell you how to set your computers up to be fast and secure.

Personally I have not had good luck with the D links.... I bought a linksys WRT54G and love it, much more reliable, and faster.

 

Yeah, it is a DI-524.

 

Go here

http://www.dlink.com/products/suppor...kInstallGuides

and find your model, and click on hte picure of your models ID tag to get the latest firmware.....

Follow these instruction to install it.

http://support.dlink.com/faq/view.as...stion=firmware

Then go here

http://www.pss-mag.com/misc/config.bin

and download that file....
That is my old file with my setting when I had that router....

Once saved to your computer, then follow these directions to install it..... (Note: First make sure to back up your current settings if you have changed anything from default and save with different file name on your computer.....)

http://support.dlink.com/faq/view.as...stion=settings

Once you have done all of that, then shut everything down and reboot one at a time starting with the modem as RC described......

 

You might want to just bypass the router and plug your eithernet cable that is currently plugged into the back of the router directly into your PC. If it is significantly faster, then you will know your router is the issue. If it is the router, following PSS-Mag's advice would be a great starting point. If the speed of your internet connection remains the same with the router bypassed, then the router is not your issue, and you may need to call Verizon back or take a look at your wireless card.

 

The copy of my file was just to increase the security settings on the router so none can be stealing her bandwidth through the wireless network. The up to date Firmware was to insure she had the features on the router for that file to work.

Since it took a day to drop I'd really suspect a bandwidth thief.....

 

Hold up... another thought.... is all computers slow, or just the one?