Poor Customer Service Revenge
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From: Better Call Sam ..Inside Joke
Poor Customer Service Revenge
Man changes ISP outgoing message, wins in court
http://www.guardian.co.uk/uk_news/st...502284,00.html
Message that was less than grossly offensive
Gerard Seenan
Thursday June 9, 2005
The Guardian
When taxi driver Ashley Gibbins called the helpline of NTL hoping to have broadband installed, he was told, that all its operators were busy right now, but if he cared to hold the line his call would be dealt with as soon as possible.
So Mr Gibbins held. And held. Then held some more. Eventually, after an hour, Mr Gibbins decided he had had enough. He put the phone down and decided to wreak revenge.
Message that was less than grossly offensive
Gerard Seenan
Thursday June 9, 2005
The Guardian
When taxi driver Ashley Gibbins called the helpline of NTL hoping to have broadband installed, he was told, that all its operators were busy right now, but if he cared to hold the line his call would be dealt with as soon as possible.
So Mr Gibbins held. And held. Then held some more. Eventually, after an hour, Mr Gibbins decided he had had enough. He put the phone down and decided to wreak revenge.
Article continues
By chance, Mr Gibbins discovered he could alter NTL's recorded message, and after he'd tinkered with it people seeking help were met with something altogether more blunt.
"Hello, you are through to NTL customer services," they were told. "We don't give a **** about you, basically, and we are not going to handle any of your complaints. Just **** off and leave us alone. Get a life."
hahaha wish i could do that
http://www.guardian.co.uk/uk_news/st...502284,00.html
Message that was less than grossly offensive
Gerard Seenan
Thursday June 9, 2005
The Guardian
When taxi driver Ashley Gibbins called the helpline of NTL hoping to have broadband installed, he was told, that all its operators were busy right now, but if he cared to hold the line his call would be dealt with as soon as possible.
So Mr Gibbins held. And held. Then held some more. Eventually, after an hour, Mr Gibbins decided he had had enough. He put the phone down and decided to wreak revenge.
Message that was less than grossly offensive
Gerard Seenan
Thursday June 9, 2005
The Guardian
When taxi driver Ashley Gibbins called the helpline of NTL hoping to have broadband installed, he was told, that all its operators were busy right now, but if he cared to hold the line his call would be dealt with as soon as possible.
So Mr Gibbins held. And held. Then held some more. Eventually, after an hour, Mr Gibbins decided he had had enough. He put the phone down and decided to wreak revenge.
Article continues
By chance, Mr Gibbins discovered he could alter NTL's recorded message, and after he'd tinkered with it people seeking help were met with something altogether more blunt.
"Hello, you are through to NTL customer services," they were told. "We don't give a **** about you, basically, and we are not going to handle any of your complaints. Just **** off and leave us alone. Get a life."
hahaha wish i could do that
Last edited by zacky; Jun 9, 2005 at 09:26 PM.