Need help with computer.

Old Jan 23, 2003 | 09:40 AM
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Need help with computer.

When I turn my computer on, it always goes into "safe mode" for some reason. And then a box pops up and says "windows cannot detect a mouse." And then it says turn off your computer and connect the mouse and restart your computer. WTF? Anyone know what the problem could be? Any help will be greatfully appreciated.
 
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Old Jan 23, 2003 | 11:14 AM
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Make sure your mouse is pluged in the correct place on the back of your computer, if not connect it and restart.
 
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Old Jan 23, 2003 | 01:46 PM
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did you install the mouse software when you got it?

Is your compter a HP?
 
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Old Jan 23, 2003 | 01:46 PM
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It is in the right place. But I have to unplug it, and then plug it right back in the same usb port. After that, it'll work. But every morning when I go to start my puter, it goes into "safe mode", and it says it can't detect a mouse. And then it says to plug in the mouse and restart your computer. Then everything will work ok until the next morning when it does the same thing again. What gives?
 
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Old Jan 23, 2003 | 01:50 PM
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bikenut, this is a new mouse i just bought about 3 weeks ago. And my computer is a Hewlett Packard. The mouse is plugged into the usb port where my cd burner used to be. My computer dealer said it work fine there.
 
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Old Jan 23, 2003 | 02:14 PM
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You can't plug the mouse back in where the original one was? What kind of connection does the mouse have?
 
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Old Jan 23, 2003 | 03:12 PM
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My first mouse(Don't know what kind it was) had a small round plug with 5 or 6 little prongs. The new mouse is a Kensington with a usb port connector that attaches to my modem. So it has a different connector than the first. The guy who sold it to me said it should work in any usb port.
 
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Old Jan 23, 2003 | 07:33 PM
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You might need to remove the CD Burner software and/or clear the CD Burner entry in the registry. It probably thinks the CD Burner is still there and not the mouse. When you unplug the mouse from the usb, then plug it back in, it forces it to "read" the device and thus recognizes the mouse...
 
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Old Jan 23, 2003 | 07:51 PM
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Ok thank you jryager. I'll try that.
 
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Old Jan 24, 2003 | 09:00 AM
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Your computer could be going into safe mode because it was not properly shut down the last time it was turned off. If windows doesn't start or stop properly, it usually does this.
 
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Old Jan 24, 2003 | 09:06 AM
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Thanks. Now I believe I know what's going on. My sis get's on the puter late at night. And she's not shutting the computer off properly. I also cleared the cd burner out of the registry and it has'nt been acting up at all. Thanks for all the help.
 
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Old Jan 24, 2003 | 06:32 PM
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Sure thing, glad to be able to help...
 
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Old Jan 24, 2003 | 06:41 PM
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Your welcome. Thanks everyone.
 
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