Cruise Control Problem After Recall

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Old Sep 6, 2006 | 10:12 PM
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Cruise Control Problem After Recall

I took my 2001 F150 Lariat in for a state inspection, and the dealer did the recall without asking. Four days later, I drive the truck and see the "cruise" light flash every once in a while. I try to put the cruise on, no luck, hit off, on, nothing. Take it up to 60 MPH, still nothing.

I take it into the dealer, they do a 1.7 mile test drive and declair it not a problem.

I drive it 10 miles, it stops working after about 30 tries where it does work. Dealer hops in, it now works of course.

I understand the recall was just a fuse, but is there anything they could have done to cause this? Any ideas on what could be bad?

The dealer says the light does not flash for any reason. I would call it more like a blink every 10-20 seconds when it did it.
 
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Old Sep 7, 2006 | 07:05 PM
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First thing's first, the cruise switch recall is a safety recall; they don't have to ask you a damn thing, they're required to do those repairs by federal law.

I don't think there's anything they could have done to cause your cruise to quit working at times, except possibly an intermittent internal open in the cruise harness they installed, or you may have other problems with the cruise control that Murphy decided to make apparent after the recall was performed.
 
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Old Sep 8, 2006 | 05:49 PM
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Cruise

I can understand why they would do the repairs without asking. Since I own it and not them, I have an issue with it, but I do understand why it was done. But who is responcible for damage done while they did the repairs or with the repair itself?

Now if my problem is murphys law, then so be it. But if it is a defective part, why is the burden of proof on me now to prove it is? The dealer wants no part of me or my vehicle. I can understand the sceptisism, but there is a problem, and I am left proving it to them since they are at a loss for even trying anything.

I guess they will not be getting any personal or fleet business out of me, but that still does not solve the issue.

Has anyone else experienced any problems after having the recall done?
 
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Old Sep 8, 2006 | 07:53 PM
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Unplug the new wire harness and install a jumper in the old conector terminals. This will bypass the switch and the new harness. Go out and try the cruise. If it doesn't act up the problem is in the switch or the new harness work. Do not leave the connector jumpered it is a safety hazzard. The switch is meant to cut power to the cruise control in the event of increased brake pedal pressure.

JMC
 
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Old Sep 17, 2006 | 12:07 PM
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you should take your personal feeling to the Federal government and get the law changed, no action on your part and complaining help nothing. Blame the reason for the dealer not taking fault is first, you have not shown them anything, (darn the luck). Second, To many people every day try to rip auto repair facilities off saying things quit working after we worked on there vehicle, fraudulently. Too the point the truthful ones have to suffer. Kind of like people think car salesman rip people off selling them bad vehicles and knowbody would trade a car in without telling them the problems with there vehicle hidden. The dealer gets screwed ten fold each day
 
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Old Sep 18, 2006 | 07:56 AM
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Similar/same problem

I had the recall done several months ago but just recently began having a similar problem. When the cruise is turned on, everything works normally.
When the cruise is turned off though, the cruise indicator light on the dash
flickers on and off very randomly. Is there a relay that could be going bad
or are only wire harness connections suspect? This my first post here so
I hope this works.
 
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Old Sep 19, 2006 | 10:07 PM
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coryh

I understand that dealers to get ripped off, but that does not justify being rude and ignoring a problem they created. Just like a buyer has to be educated in order to minimize being "taken" by the dealer, the dealer has to be educated on possible problems. I am sure I am not the first, tenth or hundreth person to have this problem. Treating me like I am a crazed crook will only make me go somewhere else.

I still have a problem with a dealer doing unauthorized work on a vehicle that I own 100% of, no matter what the reason. What professional would do work without telling the customer?
 
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Old Sep 19, 2006 | 10:19 PM
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Well, you should have recieved a letter from Ford at some point notifyiing that you vehicle haad a recall issued on it for the cruise. If you did not take it in the get the repair done when you were notified and this is the first time that it has been in since the recall was issued, in my opinion, they had the right to perform the recall repair. I agree, they should have mentioned it to you that they were going to do the repair.

If you feel that you have been wronged, then that is your opinion. Just my $0.02 worth.
 
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Old Sep 20, 2006 | 09:59 PM
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sorry I did not say what you wanted to here, I'll try better next time. But until you know what is causing the problem you don't know who to blame. Recall work does not have to be preformed by any law, but past lawsuits have the manufacturers telling there dealers to preform the work on all vehicles that get to there shops so the numbers get high enough so it does not get court ordered which hurts them worse in lawsuits. I read as you sounded mad in your original post and sorry if I was to show any emotion. You best avenue is to find the problem and see if it relates to the work they preformed, if they are at fault don't fix it. go buy some diodes and resisters and make some long test leads and use one for the power to the fuse holder and the other for the power out of the switch and run them into the cab. Se if the power drops or flickers for starters. Or if you brave disconnect it and see if problems gone but remember the brake will not turn your cruise off with the switch unplugged
 
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Old Sep 24, 2006 | 01:00 PM
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Originally Posted by OIL_RUFFNECK
I can understand why they would do the repairs without asking. Since I own it and not them, I have an issue with it, but I do understand why it was done. But who is responcible for damage done while they did the repairs or with the repair itself?
Do you really understand why the dealership did the recall, or are just going thru the motions? Do you know what is done on the recall, a jumper harness (in-line fuse) is installed. Simple plug and play type stuff. The reason for the recall is to prevent the possiblity of your vehicle catching on fire, and god forbid that happen in the middle of the night when you and your family are sound asleep with the truck parked in the garage.

As for who is responsible for damage done when they did the recall, WHAT'S WRONG WITH THE CRUISE CONTROL first. Has it been diagnosed, do you know for a fact it was something that the dealership did, or are wishfully hoping. If the concern has not been diagosed, than at this point, all that is happening is finger pointing.
Originally Posted by OIL_RUFFNECK
Now if my problem is murphys law, then so be it. But if it is a defective part, why is the burden of proof on me now to prove it is? The dealer wants no part of me or my vehicle. I can understand the sceptisism, but there is a problem, and I am left proving it to them since they are at a loss for even trying anything.
If the dealership has the concern inspected and they find it is not related to the recall, are you willing to pay the check out time? If so, have them look at it, or have another dealership inspect it. Now, on the other hand if the concern is present because of the work done on the recall, the dealership should step up.

Originally Posted by OIL_RUFFNECK
I guess they will not be getting any personal or fleet business out of me, but that still does not solve the issue.
This is your choice to make. Life is all about choices, just remember, there are always consequences.
 

Last edited by boomr; Sep 24, 2006 at 01:03 PM.
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