I have heard that if you take your truck in for service and they have an updated version for the computer they have to install it. Form what I was told is that if they do the install the CHIP will no longer work. I know for a fact that this applies to the F350's, but what about our trucks.

Mike what do you know about this?

Thanks in advance,
-D-

 

Hi big4X4,

Don't worry, we won't let them stop you from enjoying your Superchip!

You're right in that if they reflash the ECU, the Superchip has to be reprogrammed to match the new ECU calibration once again.

It's not true that they *have* to reflash your ECU when you go in for service if there is a newer calibration available, that is strictly optional, it's not mandatory unless there is an official recall, generally speaking. However, it is true that there are a few dealerships that will do that just to drum up warranty work sometimes.

Just remember that if they change the code in your ECU like that, they are required by emissions law to place what's called a "Notice of Modification" sticker under the hood in a prominent location, so that any future technician will see it. It's a white sticker, about 2 inches high by 3 inches wide, and they are supposed to write in the new calibration code, which we can then cross-reference to determine the new catch code (or computer code, as we refer to it), and reprogram your Superchip so you're back in business!

We have always had firm policy that should any customer of ours here at Performance Products have their ECU (powertrain computer) reflashed like that at the dealership, to reprogram the Superchip to the new matching code for just the cost of return shipping. We can easily determine if the new code is actually an update to that vehicle's original code, and once that is determined, the only charge to our customer is just the return shipping, as long as they can provide us with the new calibration code the dealership installed. If they didn't record it when they did the reflash, don't worry, as they can always just do a quick scan of the ECU and tell you the current code.

Also, you can always request that they not change your ECU's code, or to check with you first before they do, etc., you are in control of those rights, it's *YOUR* vehicle. Unless it's an official "recall" (in which case you'll be notified in advance by Ford by letter), you don't *have* to allow them to reflash your ECU.

In short, don't worry, it's not a real issue, we won't let you lose the use of your Superchip over that.

 

Thanks for the info Mike. It has not happened yet, just wanted to know in case.

Thanks Again,
-D-

 

No problem, you're very welcome D!