I've been searching here and other places and can not find the answer. I've sent an email to SCT support and I'm waiting for their response. Since my truck is at the body shop cause of the Deer Mishap, I returned her to stock before I dropped it off. I was gonna update the Livewire. Before I connect the Livewire to the computer, I click on the SCT Device Updater to check for Software updates. It says there is a Software update available. My current version is 2.9.8.97 So I go ahead, Click on it, it starts the download and the green bar appears. At the end an error pops up stating "Incorrect File Size. Update Failed.". I've tried several times and same result, I went into the computer Device Manager to see if I can update it that way. I found that solution on Google once before. But it says the version is current, V10.11. I searched on Google and only found one other reference to this incorrect file size error, but no solution. As I wait for SCT's reply, has anyone else run into this "Incorrect File Size" error? I'm running Windows 10 on my PC.

 

Well, I tried something this morning and it worked. If anyone has Windows 10, and is running into problems updating their device, or the Device updater, try this. I couldn't remember if I had done any updates after I installed Windows 10. The last time I updated the Livewire was back in Oct.. So I may of still been on Windows 7 at the time. So, I decided to take a chance. I figured maybe SCT had updated their stuff to work with W10. So I deleted the current version of the SCT Device Updater from my computer. Then I went to the SCT website to download it once again, hoping that maybe something had changed. Apparently it has. Once it downloaded and appeared on my desktop, it prompted me to update the Device Updater. So I did. Once it was done, I plugged the Livewire into my computer, then clicked on the Updater Icon, then clicked on "automatically check for updates" and it worked. So my Livewire is now updated.