Superchips Update Problem
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Junior Member
Joined: Jun 2006
Posts: 1
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Superchips Update Problem
I just purchased a superchips micro tuner, never used, new in the box on ebay. When I used it, i got a message that a software update is required. Looking at the Superchips warranty, I now see that I have a problem - They state that they will not support their tuner without a receipt - Even though the tuner can only be used on a single vehicle due to a VIN lock. Someone paid for a single vehicle use that has not been used. - It does not seem fair for Superchips not to support that single VIN. Let this be a warning not to buy Superchips from anything but an authorized dealer(if at all) - Wish I had known this before my purchase. Has anyone had this situation and how was it handled? I am calling Superchips soon to see what they can do to help me - I'm afraid that they will want me to pay thru the nose for something they were already paid for. F150Mikel 
Member
Joined: Jun 2006
Posts: 18
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From: CA
Originally Posted by F150Mikel
I just purchased a superchips micro tuner, never used, new in the box on ebay. When I used it, i got a message that a software update is required. Looking at the Superchips warranty, I now see that I have a problem - They state that they will not support their tuner without a receipt - Even though the tuner can only be used on a single vehicle due to a VIN lock. Someone paid for a single vehicle use that has not been used. - It does not seem fair for Superchips not to support that single VIN. Let this be a warning not to buy Superchips from anything but an authorized dealer(if at all) - Wish I had known this before my purchase. Has anyone had this situation and how was it handled? I am calling Superchips soon to see what they can do to help me - I'm afraid that they will want me to pay thru the nose for something they were already paid for. F150Mikel
I am new to this site, and I have a stock 01 F150 supercrew with a K&N air filter, that is as far as it goes, and I was thinking about buying one of those superchips and in fact was looking at ebay..... Money is an issue, thanks for the warning and best of luck!
Senior Member
Joined: May 2006
Posts: 1,177
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From: Baton Rouge, LA
Another member had a similar problem...he let the dealership flash his ECU and the tuner wouldn't work after that...he bought the tuner from somewhere like ebay and didn't get a receipt...Superchips wouldn't reprogram his without a receipt...wish I could help you...good luck...