Awesome!

 

Hi Scott,

Thanks for your post!

After getting a chance to speak with our staff on this, yes, all of us here at Troyer Performance certainly do realize that you were just trying to go about getting a resolution in a manner you thought was most proficient - so no problem, we just want the same thing you do, for you to be happy, of course.

I'm very glad to hear you're satisfied with how this was resolved - thanks for working with us on this, & hopefully we'll get a chance to speak personally!