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Trying to reach Ashley from Ford service

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Old Sep 22, 2014 | 09:23 AM
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Smile Trying to reach Ashley from Ford service
I have been trying to get a hold of Ashley from Ford customer service.
Can anyone help?
Thanks,
 
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Old Sep 22, 2014 | 11:30 AM
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From: Dearborn, MI
Originally Posted by bottlemanpt
I have been trying to get a hold of Ashley from Ford customer service.
Can anyone help?
Thanks,
Hey bottlemanpt,

I sent you a PM earlier. Let me know if you're unable to respond to it.

Nick
 
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Old Sep 28, 2014 | 12:01 PM
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Smile Thanks Nick
I guess I don't know how to PM someone.
 
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Old Jan 1, 2015 | 11:43 AM
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Bottlemanpt, were you able to figure out the "PM" thing? I'd like to PM/ask Ashley to track my VIN: 1FTEW1CG7FFA37376
 
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Old Jan 2, 2015 | 11:14 AM
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Originally Posted by Jay1965
Bottlemanpt, were you able to figure out the "PM" thing? I'd like to PM/ask Ashley to track my VIN...
Welcome to the forum, Jay1965. I'm Crystal, the current Ford Service rep here. For weekly updates on the status of your truck, just send me a PM with your VIN and I'll do the rest.

Crystal
 
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Old Jan 5, 2015 | 09:18 PM
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Hi Crystal! I don't know how to "PM." I will gladly do so with this VIN 1FTEW1CG7FFA37376
 
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Old Jan 5, 2015 | 11:19 PM
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Originally Posted by FordService
Welcome to the forum, Jay1965. I'm Crystal, the current Ford Service rep here. For weekly updates on the status of your truck, just send me a PM with your VIN and I'll do the rest. Crystal
to send a PM, go to your profile and look at the list of options on the left hand side. Choose the "Send A Message", type in the recipient, a subject, your message and then click send.
 
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Old Jan 6, 2015 | 09:23 AM
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Or you can simply click on their user name in this post and on the drop down menu select "Send a private message to ________"

This will open up a new PM window
 
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Old Jan 6, 2015 | 12:55 PM
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Originally Posted by Jay1965
Hi Crystal! I don't know how to "PM."...
Hi Jay1965,

I just sent a PM to you; check out your inbox to see it.

Crystal
 
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Old Jan 19, 2015 | 09:20 AM
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Follow Up on VIN Tracking
Originally Posted by FordService
Hi Jay1965,

I just sent a PM to you; check out your inbox to see it.

Crystal
-----------------
Hi Crystal! Can you provide an update, please? Thank you! 1FTEW1CG7FFA37376
 
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Old Jan 19, 2015 | 01:29 PM
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Originally Posted by Jay1965
-----------------
Hi Crystal! Can you provide an update, please?...
Hi, Jay!

The best way to get updates on your order is to send me a PM. Just respond to the last message I sent you and I'll do the rest. I'll see PMs much faster than posts to a thread.

Crystal
 
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