What is everyones experience with this vendor?

Once ordering/paid how long for a response on what they are doing with that order?

Anyone ever had to return items and how did that go?

Thanks ahead for all info!!!

 

Not sure what you are looking to buy, but I ordered from them one time and it was/still is a bad experience. I heard many other negative things about them and most people say to use other vendors, and spend the extra money for better customer service.

I recently ordered HD heads and tails from them. I got my order, one tail light was broke and they sent me two passenger side head lights. They blamed it on Ford but I am still waiting for my new lights and they said they are waiting on a new shipment from Ford.

Other than that, I think they got decent prices.

 

I ordered a couple of things from them recently and had no problems. One item was on national backorder and they let me know and offered to cancel if I didn't want to wait. I have found with any of them that you need to either call and ask about your order, email them about it, or wait until it just shows up. I guess stuff can happen with any of these dealers. For example, as great as Tasca is, they sent me a wrong part once and to their credit made good on it right away.