Let me first start off by saying that I'm a little more than annoyed with Ford right now. I bought my truck in December of 2010, deployed to Iraq in Feb of 2011, and started driving my truck about a month ago. My truck was at my parents house in WI, got washed by hand, never saw rain, and my mom took it to work once a week. A few weeks ago I went on leave to SC (I'm currently in TX). I noticed my drivers side fog light was getting foggy. TONS of moisture! I noticed this after it rained for about a full day of driving. I honestly thought it was my aftermarket HID light I put in there. So I took the HID's off of fog lights and replaced them with factory, after I let the fog light dry out. On my way back to TX, I hit more rain, and sure enough crazy amount of moisture again. I took it to the Ford dealership to have them look at this issue, and also to have them look at my third brake light because there is moisture around the screws (I would take a look on your truck also). Ford came back and said they will replace the third brake light, but not the fog light because the fog light isn't a safety hazard. Granted I agree that it's not a total safety hazard, but the third brake light is as useless as the fog lights I personally feel. Furthermore, doesn't Ford want to make their customers happy? I go tomorrow to get my brake light replaced, and will ask them to submit again my pictures to Ford. If it doesn't work, then I will try a different route. But I mean there is so much moisture that you can't even see the bulb.
Heres a pictures of the fog light that is blowing my mind ha ha!
PS: Thanks for letting me rant on here, its a good way to let out my frustrations!

 

Take it to another dealer.

 

X2. This is an easy warranty fix for any decent dealer. Sorry to hear your dealer isn't very interested in customer service.

And thanks for serving our country!

 

This dealer isn't decent at all. I lied to them a little bit, got them to resubmit new photos and now its approved. Crazy how that works...ha ha!
While getting my stuff replaced on Wednesday, I have a meeting with the General Manager about my issues. Never once I have experienced such poop at a dealership. The parts department there is flawless, the rest is horrid. The service lady is that of a evil villain.