2009 - 2014 F-150

TSB Help Needed

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Old Sep 8, 2009 | 02:11 AM
  #1  
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TSB Help Needed

Does anyone have an accessible link to all the TSBs for the '09 F150?

I knew there was a TSB for the harsh tranny shifting and just found the one for the temp gauge.

NOTE: I did not even know about the temp gauge TSB until I read about it on this forum. I have noticed my gauge dropping as the TSB indicates.

I am getting ready to make an appointment for the trans reflash and would like to have all applicable TSBs in hand prior to making the appointment and in hand when I drop off the truck.

Based on the TSB numbering convention below (09-11-x), there is a gap and possibly a few more TSBs out there. It would be great to be fully informed and to know what to look for instead of blowing something off that has known fix in place.

Thanks in advance,

RoundII

TSB 09-11-1 :TRANSMISSION TEMPERATURE GAUGE DROPS TO COLD AT STOPS

TSB 09-11-5: Harsh shifting from 1 to 2nd etc.
 
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Old Sep 8, 2009 | 08:05 AM
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all the releated TSB's wouldn't do anything for you if you are not experincing the problems related to the TSB's
 
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Old Sep 8, 2009 | 08:55 AM
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Here is what is current:

09-18-8: TAILGATE APPLIQUE SEPARATION

09-17-6: POWER RUNNING BOARD - POP NOISE

09-15-4: 4.6L 3V 6R80 - HESITATION DURING LIGHT THROTTLE 1-2 UPSHIFT - HARSH COASTING DOWNSHIFT BELOW 15 MPH (24 KM/H) - INTERMITTENT DTC P0741

09-14-3: SYNC FUNCTIONS INOPERATIVE, DTC U3000-41, U0485, OR U0100, AND/OR BATTERY DRAW WITH ACCESSORY PROTOCOL INTERFACE MODULE CONNECTED

09-14-2: HEADLINER DROOPS/SAGS AT REAR OF ROOF OPENING PANEL

09-13-5: SYNC - CALL SOUND QUALITY/BACKGROUND NOISE ISSUES AND/OR VOICE RECOGNITION DIFFICULTIES WHILE DRIVING

09-13-2: POWER STEERING ASSIST - VARYING EFFORTS RIGHT TO LEFT TURNS - BUILT BETWEEN 12/1/2008 AND 3/31/2009

09-11-8: SYNC WITH 911 ASSIST AND VEHICLE HEALTH REPORT (VHR) DEALER UPGRADE SOFTWARE

09-11-5: 5.4L 3V 6R80 HARSH 1-2 UPSHIFT, BUMP WHILE COASTING LOW SPEED DOWNSHIFT, HARSH DOWNSHIFT TO 4TH GEAR - INTERMITTENT P0741

09-11-1: TRANSMISSION TEMPERATURE GAUGE DROPS TO COLD AT STOPS

09-7-9: SYNC SOFTWARE UPDATE - VARIOUS ISSUES

09-5-6: TRAILER BRAKE CONTROL MODULE - DTC C2806 - BUILT BEFORE 12/1/2008

09-3-3: 4R75E TRANSMISSION - ERRATIC OPERATION, VARIOUS DIAGNOSTIC TROUBLE CODES (DTCS), BLOWN FUSES - BUILT BEFORE 12/1/2008

08-26-11: LACK OF COMMUNICATION WITH HVAC MODULE - DEARBORN TRUCK PLANT (DTP) UNITS BUILT 9/22/2008 THROUGH 11/3/2008

08-21-2: SYNC SOFTWARE PROGRAMMING SERVICE TIPS

Hope this helps.
 
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Old Sep 8, 2009 | 04:12 PM
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Originally Posted by Deano-FX4
all the releated TSB's wouldn't do anything for you if you are not experincing the problems related to the TSB's
Deano,

I could not agree with you more, but it is REALLY nice to be informed of known issues and have the knowledge of the TSB in hand when you go to the dealer regarding the problems I am experiencing.

Again in my case, I completely blew off the temp gauge thinking that my eyes were playing tricks on me only to find out it is a “real” problem. By being informed, I can go to the dealer with confidence that the issue I am experiencing is genuine, there is a fix and that there is a supporting TSB.
 
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Old Sep 8, 2009 | 07:23 PM
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Thanks for the list I have to take mine in for the trans issue this week.
 
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Old Sep 8, 2009 | 08:00 PM
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No sweat - that's why we're all here -to help each other.
 
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Old Sep 8, 2009 | 08:25 PM
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Originally Posted by Yellowfx4
Thanks for the list I have to take mine in for the trans issue this week.
x 10 for the list!

Thanks,

Round II
 
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Old Sep 8, 2009 | 09:53 PM
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Originally Posted by RoundII
Deano,

I could not agree with you more, but it is REALLY nice to be informed of known issues and have the knowledge of the TSB in hand when you go to the dealer regarding the problems I am experiencing.

Again in my case, I completely blew off the temp gauge thinking that my eyes were playing tricks on me only to find out it is a “real” problem. By being informed, I can go to the dealer with confidence that the issue I am experiencing is genuine, there is a fix and that there is a supporting TSB.
as much as i agree that our customer should be informed as much as possible, the problem we see on the dealer/service level is people who come in with some TSB printed off the net and they want the problem fixed, now we as tech's and dealership we have to follow Ford's warranty guide lines, which the first step in any situation is to confirm the concern. now if we can't verfiy the concern they we CAN'T just do the TSB because its like stealing from Ford. so now we have to say to the customer we can't verify the concern, and then fight is on because they have this TSB that says this problem exsists, which is true but TSB's don't always relate to every unit made. and the end result usually ends up with a pi$$ed off customer.

example, headline sag issue, my headliner is perfect no issues.
 

Last edited by Deano-FX4; Sep 8, 2009 at 09:56 PM.
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Old Sep 8, 2009 | 11:07 PM
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^I don't see what the problem is by mentioning the TSB to the dealer, especially if your truck has some of the same symptoms as described in the TSB. I've done it before with success.

your headliner example: do you think someone that doesn't have a sagging headliner will still come in with the TSB and demand that you do the TSB headliner fix? now that doesn't make any sense...
 
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Old Sep 8, 2009 | 11:45 PM
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I do see the point, however, that if a customer comes in and wants the transmission TSB performed, just because they saw it posted on the net, yet the do not have the symptoms, it would be an issue. As the customer, I could feel I am being proactive to head off a possible later issue, while the issue may never manifest itself in my vehicle. Possible big point of contention with he customer.

If you do have an issue, though, having the TSB does at times help get it fixed.
 
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Old Sep 9, 2009 | 12:23 AM
  #11  
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Originally Posted by Deano-FX4
as much as i agree that our customer should be informed as much as possible, the problem we see on the dealer/service level is people who come in with some TSB printed off the net and they want the problem fixed, now we as tech's and dealership we have to follow Ford's warranty guide lines, which the first step in any situation is to confirm the concern. now if we can't verfiy the concern they we CAN'T just do the TSB because its like stealing from Ford. so now we have to say to the customer we can't verify the concern, and then fight is on because they have this TSB that says this problem exsists, which is true but TSB's don't always relate to every unit made. and the end result usually ends up with a pi$$ed off customer.

example, headline sag issue, my headliner is perfect no issues.
Again, agree with you. There are “THOSE” type of peeps out there with nothing better to do than waste other people’s time or want the next best thing regardless if it is sliced bread or a ‘puter update for a perfectly functioning tranny. Honestly I have no idea where those few get all the time to be such a pain in the “A” but none the less they are here to stay and continue to wreck it for the rest of us.

Called my buddy that bought a F150 the same day I did (1300 miles away) during the drive into work today. We have spoken once or twice regarding my irritable transmission and he has never given his a second thought until today. I was explaining how mine really acts up in stop-&-go traffic (can’t figure out what gear to be in and the hard down shift into first) and he says, “You know now that you mention it mine does that too. If fact the wife and I just looked at each other when it happened and I said, did you feel that?”

Now that he knows he may have a problem too, he was certainly more than appreciative that there is a TSB out there to fix it. Once he determines it might need to be looked @ by a professional, he will be armed with a little more knowledge other than “ it kinda makes a jerk. I can’t here any metal ginding or ‘nuttin but I sure would appreciate you looking at it since it is under warranty.” Not too sure that would get him too far.

Just saying.

RoundII
 
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Old Sep 9, 2009 | 08:10 AM
  #12  
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Originally Posted by Deano-FX4
as much as i agree that our customer should be informed as much as possible, the problem we see on the dealer/service level is people who come in with some TSB printed off the net and they want the problem fixed, now we as tech's and dealership we have to follow Ford's warranty guide lines, which the first step in any situation is to confirm the concern. now if we can't verfiy the concern they we CAN'T just do the TSB because its like stealing from Ford. so now we have to say to the customer we can't verify the concern, and then fight is on because they have this TSB that says this problem exsists, which is true but TSB's don't always relate to every unit made. and the end result usually ends up with a pi$$ed off customer.

example, headline sag issue, my headliner is perfect no issues.
It's not "some TSB printed off the net". It is from Ford and required by Federal Law. You mention the concern to ensure the problem is condusive to the TSB. When I took the truck in for the tranny issue, the tech didn't even want to drive it, even after I suggested he do it - he said he'd just re-flash the computer - it was "easier" this way. So in effect, he was "stealing from Ford" as he didn't verify my concern.

I have been in the service department (with my KR), where they have offered to fix minor, pidly things under warranty. Maybe they needed the business. I bet every dealership does this.

And your right - the TSB doesn't cover every vehicle - but if a TSB is issued, then it is a concern for many as they (Ford) have had enough complaints and/or concerns about the particular issue.

Some people act like the TSB's are some sort of secret document.
 
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Old Sep 9, 2009 | 04:05 PM
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Does anyone know how the numbering system works for the TSB?

Example: 09-11-1. My best guess is that the “09” indicates the year of production, the “11” identifies the month of production, for that body style, it was discovered) and the “1” indicates the number of issues within that month?

Knowing would help identify how complete the list is...
 
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Old Sep 9, 2009 | 04:24 PM
  #14  
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From: Florida
Originally Posted by RoundII
Does anyone know how the numbering system works for the TSB?

Example: 09-11-1. My best guess is that the “09” indicates the year of production, the “11” identifies the month of production, for that body style, it was discovered) and the “1” indicates the number of issues within that month?

Knowing would help identify how complete the list is...
Not sure here, but I think they go in order (so to speak) for the year. Meaning the F-150 may not be in order. Example, number 1 may go to the Fusion, number 2 to the Escape, number 3 to the F-150, etc. I dunno. Maybe someone can clarify.
 
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Old Sep 9, 2009 | 07:15 PM
  #15  
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Thanks for the list. It's great to be aware of possible issues.
 
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