Very true. He was an honest and straight forward guy. I was happy overall. The dent that was on the very edge of the hood is more visible than I first thought. He did get some of it out, but it is still there. You have to look hard for it to find it. Definitely worth the money IMHO. Now I am debating on whether to buy the B-pillar trim to replace the dented one or to spend that money on Mark LT door handles??? Decisions decisions...