2004 - 2008 F-150
Sponsored by:
Sponsored by: Real Truck

does this sound right? another sparkplug thread

Thread Tools
 
Search this Thread
 
Old Mar 3, 2010 | 09:22 PM
  #31  
Stealth's Avatar
Senior Member
Truck of the Month
Joined: Nov 2005
Posts: 17,118
Likes: 7
From: Burleson, Texas
Originally Posted by tim98
I get so tired of hearing this argument. First of of you cannot compare truck A with 75k miles to truck B with 75K miles. There are so many variables that causes diffenrent wear and tear on a truck. Just because Jonny changed his at 120k with no problems dosn't mean Suzy is going to have no problems at 60K miles.

And Recalls are only issued when safety is a factor. Toyota issued a recall because pedals are sticking. Big difference between that and plugs.

Look, the big picture here is that this problem is not as big a we think it is. Ford has already corrected the problem in a redesigned head. $300-$600 for repairs on a vehilce that has 70K-100K miles on is not that bad. Even if it seems like its trivial like plugs.

Fact of the matter is, very little is trivial on vehicles anymore, and they are more complex. Automakers are forced to design more effecient engines because people bitch about melting ice caps and polar bears dieing. Vehicles get more miles, have more HP, and have better fuel efficiancy then ever. AND believe it or not cost less to maintain.
Well said.
 
Reply
Old Mar 3, 2010 | 09:36 PM
  #32  
jjntj2003's Avatar
Thread Starter
|
Senior Member
Joined: Oct 2008
Posts: 679
Likes: 0
From: mc calla alabama
i'm not crying bi@#$ing or whinning 300-450 plug change now a days is the norm as the engines are more advanced than old just don't charge me for a broken plug that they claim the new tsb fixes. i'm not for sueing, i love my truck. my wife has an 05 expy and her next WILL BE ANOTHER FORD, just don't charge me for your mistakes.

simple terms if you go to eat and order steak well done they send it rare should they charge extra to fix it!
 
Reply
Old Mar 3, 2010 | 09:49 PM
  #33  
Bluejay's Avatar
Global Moderator &
Senior Member
20 Year Member
Joined: Mar 2005
Posts: 26,080
Likes: 85
From: Burleson/Athens/Brownsboro, TX
Originally Posted by jjntj2003
i'm not crying bi@#$ing or whinning 300-450 plug change now a days is the norm as the engines are more advanced than old just don't charge me for a broken plug that they claim the new tsb fixes. i'm not for sueing, i love my truck. my wife has an 05 expy and her next WILL BE ANOTHER FORD, just don't charge me for your mistakes.

simple terms if you go to eat and order steak well done they send it rare should they charge extra to fix it!
What if you brought the steak in frozen for them to cook and that caused the steak to be rare. Yes, they should.

If you do a lot of short trips and city driving and have not used fuel with a good detergent, in all likelyhood you contributed to the breakage. See the problem? It is not all so simple as to blame the tech.
 
__________________
Jim
Reply
Old Mar 3, 2010 | 10:08 PM
  #34  
jjntj2003's Avatar
Thread Starter
|
Senior Member
Joined: Oct 2008
Posts: 679
Likes: 0
From: mc calla alabama
dude what bring your frozen steak for them to cook? you missed the point but here ford put it in the vehicle (not me) they tested and approved the design (not me) but who gets the extra charges ME!

i'm not getting in a pissing match i'm just simply saying CHARGE ME A FAIR FLAT FEE NOT A BUNCH OF WELL IF THIS OR THAT!
 
Reply
Old Mar 3, 2010 | 10:17 PM
  #35  
Bluejay's Avatar
Global Moderator &
Senior Member
20 Year Member
Joined: Mar 2005
Posts: 26,080
Likes: 85
From: Burleson/Athens/Brownsboro, TX
Originally Posted by jjntj2003
dude what bring your frozen steak for them to cook? you missed the point but here ford put it in the vehicle (not me) they tested and approved the design (not me) but who gets the extra charges ME!

i'm not getting in a pissing match i'm just simply saying CHARGE ME A FAIR FLAT FEE NOT A BUNCH OF WELL IF THIS OR THAT!
No, your example missed the point. You are taking something to them for service that may not have been maintained properly for them to do their service. Your steak example did not fit as they were selling you the steak and had total control over it and what they did to it.

There is no pissing match, just a discussion of the situation and how it affects everyone, including the tech doing the work. The biggest problem I see in the whole thing is dealers that do not know what they are doing or are intentionally overcharging, ripping people off. We are at their total mercy and if they are dishonest, we have no protection. My dealer is not the cheapest around but I have never caught them lieing to me or felt they cheated me. You can't say that about all dealers.
 
__________________
Jim
Reply
Old Mar 3, 2010 | 10:19 PM
  #36  
Bluejay's Avatar
Global Moderator &
Senior Member
20 Year Member
Joined: Mar 2005
Posts: 26,080
Likes: 85
From: Burleson/Athens/Brownsboro, TX
One other thought. Would you prefer that they charge a flat rate that included the cost as if they broke 3 or 4? They could do this for every customer and probably come out ahead. I would rather pay the least they will charge and then an extra fee if one breaks.
 
__________________
Jim
Reply
Old Mar 3, 2010 | 10:35 PM
  #37  
jaymay75's Avatar
Senior Member
Joined: Apr 2005
Posts: 163
Likes: 0
Does anyone have anymore information on using an impact wrench to remove the plugs? A user on her (Quintin) mentioned that this is the only way he removes them. Any help would be great.
 
Reply
Old Mar 3, 2010 | 10:45 PM
  #38  
Bluejay's Avatar
Global Moderator &
Senior Member
20 Year Member
Joined: Mar 2005
Posts: 26,080
Likes: 85
From: Burleson/Athens/Brownsboro, TX
Originally Posted by jaymay75
Does anyone have anymore information on using an impact wrench to remove the plugs? A user on her (Quintin) mentioned that this is the only way he removes them. Any help would be great.
Quintin is a Ford tech that does them for a living. He said he has done quite a few with that method. There was another member that said he did his own and had success.
 
__________________
Jim
Reply
Old Mar 3, 2010 | 11:01 PM
  #39  
Stealth's Avatar
Senior Member
Truck of the Month
Joined: Nov 2005
Posts: 17,118
Likes: 7
From: Burleson, Texas
Oh well. Some people will just never get it. Ignorance is bliss.
 
Reply
Old Mar 4, 2010 | 11:39 AM
  #40  
tim98's Avatar
Senior Member
Joined: Dec 2007
Posts: 277
Likes: 2
From: San Antonio, TX
Originally Posted by jjntj2003
i'm not crying bi@#$ing or whinning 300-450 plug change now a days is the norm as the engines are more advanced than old just don't charge me for a broken plug that they claim the new tsb fixes. i'm not for sueing, i love my truck. my wife has an 05 expy and her next WILL BE ANOTHER FORD, just don't charge me for your mistakes.

simple terms if you go to eat and order steak well done they send it rare should they charge extra to fix it!
It was not directed totally at you. What people have to understand is that Dealers are not FORD. They sell a product made by Ford. Their techs may be certified by Ford but they do not work for them.

Its impossible for dealers to charge the same rate for the same action across the country, as I mentioned before Trucks break in different ways.

The simple fact is the dealer has to cover their *** and make a profit on repairs if not then they lose money. They are not putting their *** on the line for every "flaw" that Ford has in their product. If you really want Forsd to fix quality issues then stop buying their product. If people stop buying because of quality then they will fix it or go out of buisness (or cry to the government for a bail out). Simple capitalism.
 

Last edited by tim98; Mar 4, 2010 at 11:40 AM. Reason: spelling
Reply
Old Mar 5, 2010 | 03:45 AM
  #41  
Power Kid's Avatar
Senior Member
Joined: Jul 2001
Posts: 1,828
Likes: 0
From: Home of Crown Royal
Originally Posted by Bluejay
.

If you do a lot of short trips and city driving and have not used fuel with a good detergent, in all likelyhood you contributed to the breakage. See the problem? It is not all so simple as to blame the tech.
Whoa! A little too much Ford colored kool-aid in that stmt. So now its our fault we didn't run the right gasoline?! So from 04-07 should have only bought a F150 if you a) drove highway miles, and b) had a shell station nearby and only filled up there. And because we were all aware of the problem from day 1, we would have all know this?

I bleed Ford Blue, but thats going too far!
 
Reply
Old Mar 5, 2010 | 09:43 AM
  #42  
Bluejay's Avatar
Global Moderator &
Senior Member
20 Year Member
Joined: Mar 2005
Posts: 26,080
Likes: 85
From: Burleson/Athens/Brownsboro, TX
Originally Posted by Power Kid
Whoa! A little too much Ford colored kool-aid in that stmt. So now its our fault we didn't run the right gasoline?! So from 04-07 should have only bought a F150 if you a) drove highway miles, and b) had a shell station nearby and only filled up there. And because we were all aware of the problem from day 1, we would have all know this?

I bleed Ford Blue, but thats going too far!
You missed the whole point of what I was saying. All I am saying is that how we use the vehicle and the choices we make in fuel can play a big part in whether the plugs break or not, and if we use it in such a way that contributes to the breakage, should a mechanic have to bear the cost or do we the user bear the cost?

It was a lousy design from the supplier that Ford accepted and now everyone is having to deal with. Would have been nice had Ford said they would contribute some amount but they are not obligated to do so and they chose the route of risking loss of sales rather than a huge payout. From a business standpoint, probably the correct decision. It does not seem to be hurting sales all that much.
 
__________________
Jim
Reply
Old Mar 5, 2010 | 04:46 PM
  #43  
marcopolo's Avatar
Member
Joined: Aug 2009
Posts: 16
Likes: 0
From: Detroit
I'm about to roll 80,000 miles and called two dealers about doing a plug change. The first one came in about 100 dollars more on just a change and the first broken plug is 87 and the following ones ar 43 additional. The next dealer I called was agian 100 less on the plug change and 45 for any broken. Thats a bit of a diffrence for a half hour from each other. Anyway I feel the exact same about the customer should not have to pay the extra cash for a desighn flaw and the broken plugs should come out of Fords pocket not the dealer or my pocket. Would i buy another ford, Hell Yeah and to those that say buy something else why buy junk when I already own the best.
 
Reply
Old Mar 5, 2010 | 08:01 PM
  #44  
jjntj2003's Avatar
Thread Starter
|
Senior Member
Joined: Oct 2008
Posts: 679
Likes: 0
From: mc calla alabama
Talked to another dealer 4th one this week $288 plus 76 for each broken and ask me to bring in day before so they could soak them. 4 prices 4 different dealers, these dealerships are trying to stick you in the #%* and ford says nothing! They do have some say so on this since they are aware of the problem. Why not step in set a price and if the tech gets them out without breaking them their ahead if they break they eat it!
 
Reply
Old Mar 5, 2010 | 11:39 PM
  #45  
Bluejay's Avatar
Global Moderator &
Senior Member
20 Year Member
Joined: Mar 2005
Posts: 26,080
Likes: 85
From: Burleson/Athens/Brownsboro, TX
Originally Posted by jjntj2003
Talked to another dealer 4th one this week $288 plus 76 for each broken and ask me to bring in day before so they could soak them. 4 prices 4 different dealers, these dealerships are trying to stick you in the #%* and ford says nothing! They do have some say so on this since they are aware of the problem. Why not step in set a price and if the tech gets them out without breaking them their ahead if they break they eat it!
You don't get it. Ford has no say so over what a dealer charges for their work. They control what they pay for warranty work and what a dealer pays for vehicles, and they issue the time rates for jobs, but have no control over what a dealer charges per hour. They have no control over what a dealer pays for labor or rent, how can they control what they charge?
 
__________________
Jim
Reply



All times are GMT -4. The time now is 09:20 AM.