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Old Dec 20, 2009 | 06:50 PM
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patshea098's Avatar
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From: Braselton, Georgia
Edge Problem=HELP

alright so i decided to update my edge for the first time in....like over a year...sadly....and it works fine in my truck...turns on..all buttons work everyhting.

but i plug it into my comp and open the lightning program, and my edge wont turn on or be recognized by the software. Lightning just keeps saying "connect device to launch"

now....is something wrong? do i need to do somehting i cant remember its been so long...or is it my old a$$ laptop not reading the usb?

do i need to return my truck to stock for it to be recognized and turn on?
 
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Old Dec 20, 2009 | 06:56 PM
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yes you need to return your truck to stock
 
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Old Dec 20, 2009 | 06:58 PM
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so return it to stock...then bring my edge back...replug it into my comp and it will be recognized?
 
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Old Dec 20, 2009 | 07:13 PM
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Originally Posted by patshea098
so return it to stock...then bring my edge back...replug it into my comp and it will be recognized?
yes that should make it to where you can update it
 
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Old Dec 20, 2009 | 07:19 PM
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yea...still didnt work...just returned it to stock and it still isnt starting up when plugged into my comp.



i wonder if its this comp

id do it on my macbook pro but lightning software wont work on it
 
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Old Dec 20, 2009 | 07:38 PM
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Try a different USB cable and double check that it is securely plugged into your Evolution.

If you have a different USB port on your PC I suggest you also give that one a try.

Lastly, try and download the Fusion software from Edge.
 
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Old Dec 20, 2009 | 07:39 PM
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why the fusion software?
 
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Old Dec 20, 2009 | 08:51 PM
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From: Braselton, Georgia
after downloading fusion it started working

thanks man!

but now i have another problem/quesiton

when i turn my truck on my edge doesnt turn on, i have to unplug it and replug it in. then when it comes on it gives me this

"The Trucks HEX File: RXCM5E4.HEX press 'enter' to continue"

i dont know what this means....i thought it would be cleared with the update....

any help?
 
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Old Dec 20, 2009 | 09:07 PM
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its normal for it to diplay the hex code the first time it starts up after being unplugged.
 
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Old Dec 20, 2009 | 09:39 PM
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So you updated your edge with the fusion software?
 
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Old Dec 20, 2009 | 09:46 PM
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well the Hex thing has been happening for like 6 months now and its doing it stil...maybe it wont next time i restart it.
 
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Old Dec 20, 2009 | 10:24 PM
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Sounds like your battery is shot, I was hving the same problem with the hex code or the unit not working properly on startup. I replaced the battery today and no more problems.
 
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Old Dec 20, 2009 | 10:28 PM
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Originally Posted by 04xltdb
Sounds like your battery is shot, I was hving the same problem with the hex code or the unit not working properly on startup. I replaced the battery today and no more problems.
I was in the same boat a couple weeks ago. Edge works fine now after the new battery.
 
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Old Dec 20, 2009 | 10:31 PM
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From: Braselton, Georgia
oh its deffinatly cause my battery then

because mines hanging on a thread. i had my stereo on for 2 minutes last night without engine and my truck had to be jumped of course right on our way to athens for the night

thank god i had my portable jumper and didnt have to wait for somene and did it myself in about 2 minutes
 
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Old Dec 20, 2009 | 10:37 PM
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I would recommend replacing the battery as soon as possible, it can cause some damage if not replaced, voltage spikes etc...
 
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