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Is my dealer being honest??

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Old Oct 30, 2009 | 07:37 PM
  #1  
Benson73's Avatar
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Is my dealer being honest??

First let me say I don't know if this is the most appropriate section to post this question, but i currently drive an 08 F-150 and I read this forum all the time, so I know there are a lot of knowledgeable folks here.

Second, its kind of a long story but I will try to keep it as short as possible.

On Oct 6th, I ordered a 2010 F-250, 5.4L, 4.10 limited slip, etc., etc. I have a copy of the Dealer Order Receipt, so I know it was accepted by Ford on the 6th. My salesman said to expect it in 6-8 weeks and I understood that was a reasonable time frame. About 2 weeks later, I called my dealer to see if he had an estimated build date yet, or even a VIN. I had read that Ford normally assigns a VIN within a few days of receiving an order. My salesman said the status was "unscheduled/clean", but should have a build date any time.

Fast forward to today. After a few more calls to the dealer with little success, I decided to call Ford directly. The person on the phone researched my order and told me it was in exactly the same status, unscheduled/clean. He then went on to say that there had to be something wrong and that I should contact my dealer to investigate. I went to the dealer today, told him about the phone call, he in turn called the "zone rep" who actually handles all the orders for our area. After about 15 minutes, the sales manager came out to give me the bad news. He said there was some kind of allocation problem, but it was fixed now. He didn't elaborate and I didn't even ask because of the next sentence out of his mouth. He goes on to say that my truck wouldn't be built until the first week of December and that I would be lucky to see it on the lot before Jan 1st! I say why, and he said its because they only build F-250's with 5.4's during certain times of the year, not continuously, and the next time is around December 1st.

Needless to say, I'm really disappointed that 6-8 weeks turned into 12-14. I would really like to know if anyone here has any knowledge of this "certain times of the year" thing. Something just seems fishy to me about the whole thing and if I do find out that they're just feeding me a line of B.S., I will be really pissed.

So, sorry again for the long post but, any thoughts?
 
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Old Oct 30, 2009 | 07:55 PM
  #2  
fatty4x4's Avatar
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Pure B.S.

Maybe they didn't submit the order
 
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Old Oct 30, 2009 | 07:58 PM
  #3  
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You can thank Henry Ford for that. Many cars are built using the same machinery. They produce several of one model, "Re-Tool" , then produce another model. It is very possible AND very likely. Sorry about the news, the dealer should have been more upfront and able to narrow it down. SOUNDS like a sweet truck you ordered. Any reason you went with a gas engine?
 
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Old Oct 30, 2009 | 07:59 PM
  #4  
Labnerd's Avatar
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From: So. Texas
According to the production schedule I have, which may not necessarily be correct, your order will be transmitted on November 26th. So the dealer is probably correct in his build projection. The 2010 MY will only go to Feb 15,2010 and the MY 2011 will start. There will be NO manual transmissions in 2011 as it stands right now for the SD.
 
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Old Oct 31, 2009 | 08:57 AM
  #5  
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Get on thedieselgarage.com There's a couple guys on there that are fleet managers at a ford dealer.
 

Last edited by Need4racin; Oct 31, 2009 at 10:43 AM.
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Old Oct 31, 2009 | 10:39 AM
  #6  
rms8's Avatar
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From: Northern Illinois
Originally Posted by fatty4x4
Pure B.S.

Maybe they didn't submit the order

And you know this HOW ?????????????????

Uneducated and factless comments like this are what make asking questions on the web absolutely POINTLESS......
 
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Old Oct 31, 2009 | 02:12 PM
  #7  
fatty4x4's Avatar
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Nice!

This has been my profession for 20+ years. Should I have noted this in my original post?


Originally Posted by rms8
And you know this HOW ?????????????????

Uneducated and factless comments like this are what make asking questions on the web absolutely POINTLESS......
 
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Old Oct 31, 2009 | 02:17 PM
  #8  
Turbo77's Avatar
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Get on BOF and ask them. The site is run and populated by FoMoCo employees.

They were good enough to track my trucks production, even gave me a # to call to track it on the freight train once it left the factory. I knew it was at the dealer, before the dealer!

They're good ppl over there.
 
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Old Oct 31, 2009 | 08:23 PM
  #9  
aPINCHbetter90's Avatar
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From: Skaneateles, NY
Any specific reason for the gas engine? A V8 diesel in a 250 would be much more efficient, and then they may be able to get your ordered truck sooner. That really sucks about the hassle though, I would be very p'od if I ordered a nice new truck and was told two months but really its double, I would go back down to the dealership and raise some hell.
 
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