Just as the title says. And, do you guys that run them, have you noticed that the bulb just kind of flops around in the "socket"? I have not installed mine yet but looked at my head lights and the bulb is not stable at all. The foglights, yes, like its fixed in the socket,

Any input?

 

i have the bixenons from retro and they fit very snug just like the stock bulbs.
You might have the wrong size or something. Maybe a defective base or something idk.

Our heads are H13 if im not mistaken, make sure thats what u have. If it is give them a call/email. They were great from purchase through install w/ customer service.

 

Hmm.... I'm referring to the actual bulbs themselves. Mine certainly move around in base. Todd's response is:

"The bixenon bulbs will be loose so that they do not meet with resistance in changing focus, otherwise there could be a failure in high beam function. When inserted gravity does the bulb in a more fixed position."

Which makes me wonder what happens if you hit a bump?? Does the bulb just constantly jiggle around??

I then asked how the high beams work, and his response is:

"Yes, the bulbs move when switched to high beam."

I also asked for a contact number for technical support and got this response:

"Contacting us via email is the fastest way to get a hold of us as we do not have dedicated phone support."

So any more input on others bi xenon? Maybe I am not explaining it correctly but my bulb definitely moves freely, its is not fixed like the fog lights. I am not grabbing the bulb and trying to move it, I pulled the bulb out of the case and could tell that the styrofoam (sp?) moved so I lifted the styrofoam and jiggled it very lightly and carefully and could see that the bulb would jiggle. I have yet to put these in and I guess until I do, I will not know if they work or not.

It is my understanding that the actual bulbs themselves move up and down considering if they are in high beam or low beam mode. I read online that OEM have a motorized shield that changes the reflection of the light output to achieve high/low. Any input?

Also, you would think a company would have some type of phone whether that be for sales, tech support and/or warranty claims.

Overall, I am happy with the shipping and packaging as well as the appearance of the actual product itself, this bulb moving freely has me concerned especially with ^^ saying that his does not.

After re-reading the post ^^, I am not talking about the base or socket of the bulb in to the housing of the truck. I am talking about only the parts sent to me by Retro Solutions.

 

Here is a short video I took to show. Notice there is NO pressure at all, I am barely moving this.

Excuse the quality but you get the idea.

http://www.youtube.com/watch?v=1YyIYyLpvtE

 

I would say put them in and see what happens. I know the bulbs would have to move (like he said) in order to switch to high-beams but I don't think they should move that freely. The motor that moves the light could be damaged/broke. If it is the bulb(s) probably won't adjust when you click on the high beams. Since they have a lifetime warranty I don't think you can go wrong for sure.

Let us know how it works out for you and some pics would be great if you get the chance. I'm looking at ordering a set for my truck and the Retro Solutions kit is the one I would want.

 

i didnt really pay much attention when i installed mine but i know they moved a bit not sure if as much as yours though, might be.

Id say install em and see what happens. Mine do not jiggle/bounce when i hit bumps that i notice. When you switch the high beams on it will move the bulb to change the focus. up/down side to side not real sure which way exactly

As far as Todds support. email is best and preferred and quickest.


P.S. -- If you do not know it you will have to do the "Bambi" mod otherwise the first time you switch the high beams on they will stay on
I learned this the hard way and pissed MANY MANY people off on the 100 mile home from grandparents house out in the sticks
Just search "bambi mod" and it should come up on here. Simple Simple mod. Allows you to use your hi/lo hids AND keeps your fogs on w/ high beams

 

Thanks for the heads up, I have read about the bambi mod and planned on doing it. I did NOT realize that the high beams would stay on though if I did not do it.

BTW, Todds response to my questions, "What keeps the bulb stationary after install?":

"That would be gravity and the design of the bulb. A large bump though may make the bulb shudder some, just like it will shake a filement in a halogen bulb, yet here the bumps won't damage an arc lamp.
The other bulb types that can be used either having no high beam function, or low beam quality will be sacrificed due to refraction through a second piggy backed halogen bulb."

Just passing on information with Todds approval in case anyone else has the same questions.