Or the pieces from a different engine...........

 

x2! I'd call Ford's customer service and report it. That's ridiculous. They just didn't want to do it. - Og

 

A conspiracy theorist! (Sorry, I had to laugh. )

I've never been to a dealership who has done that, nor have I ever heard of that happening before. I've never owned a Dodge though.

 

If you knew this dealership you'd know I wasn't even joking. You walk onto their lot and shake a salesperson's hand and you want to go take a shower immediately. Slimy, smarmy bastards they are!

 

I agree 100%. Go to the dealership and you would understand. They aren't the brightest string of bulbs on the tree Have you ever tried Mountain Ford in Hazard?

 

I dont know, but i would think that if they broke it THEY would be fixing that free of charge.

 

The removal pins for pulling the stuck porcelain out are one time use only, and costs the dealer $83 for a set of eight. The porcelain removal tool kit itself costs about $440. The procedure, using their tools, if done properly takes about an hour per plug.

As much as the pins and the tool itself cost, I'd be damned if I use it for free.

All the bitching some of you people do, why not just fix it yourselves and quit crying about how much the dealership charges. If you can't/won't do it yourself, you're gonna have to pay someone else who can do it, and you're subject to their prices (which as you've seen vary wildly). It's a harsh reality, and I know you want it done for dirt f'kin' cheap, if not free, but sorry, thus is life.

 

I'd rather change them in my driveway then pay that kind of money for a stealership to do it.

 

just FYI part of the tool is disposable. Excuse the lack of technical terms, but basically you JB weld a nail to the top of the plug, then use a puller on the nail to get the half of the plug out.

of course its not JB weld, its some Ford part number
and its not a nail, its a Rotunda tool part number

 

I had to have my '06 Explorer's radiator changed as well. Luckily a warranty item, and zero expense. Another reason I'm in favor of ESP warranties, although this was still covered under original. Makes you wonder how many other radiators have been swapped out.

 

You would think wrong.

If I advised you beforehand that there's a possibility that I may break some spark plugs in the process of a tune up, and you said to go ahead with that tune up, I'm supposed to eat any broken plugs that might happen that I told you before I ever got started?

It'd be one thing if they just dove in there without warning you first, but if they warned you before hand, and you went ahead and approved the work, they're supposed to eat it if they run into trouble?

Are you high?

 

They said specifically that "the tool we use is a one time use tool. It's disposable." That's the part that really chaps my ****. It's equivalent to a contractor telling you he has to use a new hammer on each nail he builds your house with.


Hey, I have no problem paying a fair price for a qualified mechanic to do a difficult job. I do however have a problem with a shiester trying to sell me a ghost in a jar. I've been working on cars and trucks since I was 9 years old. I've done everything from an oil change to a complete and total rebuild of a jeep including engine and auto tranny rebuild. I know what I'm doing under the hood. The reasons why I don't attempt this myself is I've moved into a rental house and I don't have access to a garage with proper tools, a difficult job is made harder without proper tools and I thoroughly believe that the asinine plug design on these trucks is 100% a Ford $(*#-up and they should be the ones who have to deal with it. A $1000 dollar spark plug change is not acceptable.

 

No. 99.999% of work on my vehicles are done by me. But this plug change thing is idiotic. Layne brothers will get my business if they give me the same quote in writing as I got over the phone.

 

No its like a contractor telling you ahead of time that if he needs to build a deck on the back of your house, that you will need to buy a box of nails because they are one time use.

 

uhm, no it's not, he said the TOOL was one time use and I would have to pay for a new TOOL for each one of the plugs he broke.