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Old Jun 22, 2007 | 06:55 PM
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Angry Danged Dealer Incompetence...

OK, had my Toyo's mounted and balanced at the dealer a while back (tires purchased at the same time there also), and just got them rotated/balanced for the first time today...Look at the damage the dealer tech did on the original mount and balance when putting on the weights. I did not notice when I had them mounted, I suppose because the damage was "under" the weights. Now the damage is clear as day, actually worse than shows up in the pic, and on all 4 rims.

This is on top of the dealer gouging 3 out of 4 caps at the same time also on the initial job - although they did replace the caps at the time. I'm going to call the service manager Monday but not sure if they will do anything for me or not. Since it's been a few months I suppose they could say "not us" and there's not much I can do about it...but it really P'ses me off. The guy who did the work today was apologetic, but pretty much gave me the "it wasn't me" routine. I guess I'll find out what's what Monday.

 
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Old Jun 22, 2007 | 07:03 PM
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Sad thing is, most standard hammer on weights will leave almost that type of damage every time, maybe not quite that bad, but still some......That's why from day 1, I have always put stick ons on the inside edge of the wheel so there is NOTHING on the outter lip.
 
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Old Jun 22, 2007 | 07:10 PM
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I'm a bit confused why you're just now discovering this? Was this revealed after the second balance?
 
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Old Jun 22, 2007 | 07:36 PM
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Originally Posted by Impact9
I'm a bit confused why you're just now discovering this? Was this revealed after the second balance?
Yeah, I didn't notice on the original mount & balance because the damage was essentially under the weights, and not readily visible - at least to me, anyway. I guess I should have looked closer.
 
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Old Jun 22, 2007 | 11:19 PM
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Matt is right. I hate hammer on weights for that very reason, they won't come off but than again they bite into the wheel.
 
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Old Jun 22, 2007 | 11:44 PM
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My wheels have the stick on weights on the inside. If I have the dealership rotate the wheels are they goign to try and put those hammer on weights on there or do they simply move the stick on weights around?
 
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Old Jun 22, 2007 | 11:47 PM
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If they rotate the wheels than they shouldn't be messing with the wheel balance.

But if they do balance your wheels than they'll just take off the weights and start over. Theres no place for them to put the hammer on weights on your wheels so hopefully they have stick on weights!
 
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Old Jun 23, 2007 | 12:47 AM
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I balance tires all the time at work and every time I pull the old weights off there is always a gash. I hate using sticky weights. They are unreliable and a pain in the *** to apply. But they do look better.
 
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Old Jun 23, 2007 | 12:49 AM
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JohnBoy88

I'm not trying to insult you but how are they unreliable? I hear everyone always talking about how they knew someone who once knew someone who had their weights fly off. I've been offroad in plenty of vehicles with stick on weights, never a problem. Besides they're easier to apply. Just count the weights, pull the backing off and slap them on.
 
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Old Jun 23, 2007 | 01:40 AM
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No offense taken. Those are legitimate questions. I personally don't like sticky weights because we have had countless customers return a week or two after their balance and say they are having issues. We remove the tires only to discover the weights are gone and there is a thich layer of goo where they used to be. Plus I think the standard weights are actually easier because you just slam 'em on there with the hammer.

Now don't get me wrong, I'm not saying sticky weights never work, but I just prefer the other. My dad has a Titan with sticky weights and they have never come off... It could be technician error, because I have never had a customer return with tires I personally balanced myself. But I do see many cases of sticky weights either missing or slipping off.
 
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Old Jun 23, 2007 | 10:48 AM
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Every time I take off my summer wheels, i remove the wheel weights (stick on type). I clean off the goo that is left, and wash the inside wheel, and polish the outside. So the rim looks like it is brand new. This way i have them rebalanced for the summer. The tire tech, doesn't care how much weight he puts on it. They appreciate the clean surface too. I Never would allow a hammer type weight on any of my wheels, unless it was under a hub cap.
 
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Old Jun 23, 2007 | 11:53 AM
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Originally Posted by ThumperMX113
JohnBoy88

I'm not trying to insult you but how are they unreliable? I hear everyone always talking about how they knew someone who once knew someone who had their weights fly off. I've been offroad in plenty of vehicles with stick on weights, never a problem. Besides they're easier to apply. Just count the weights, pull the backing off and slap them on.
The weights themselves aren't necessarily unreliable, it's the mode on the balancer you've got to use to put those stick on weights in the proper places that makes it kinda sketchy.

For whatever reason when using mixed weight balance modes, Hunter machines (all I have experience with) get super, super, super sensitive and it can be a real pain in the *** to get them balanced out perfectly. Sometimes you'll add say an ounce and a half, spin it back up, then it asks for more weight in another place so you have to peel the weights off you just installed, clean that spot, install some more weights in another spot, spin it up again, and so on and so on. In addition, if the wheel isn't spotlessly dry and clean, those stick on weights don't always stay stuck.
 
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Old Jun 23, 2007 | 12:19 PM
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Guess I lucked out that the hammer on weights refused to stay on my pro-comps when I had them installed. Tire shop went ahead with the stick on weights and have had no problems.
 
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Old Jun 23, 2007 | 11:20 PM
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Originally Posted by Quintin
The weights themselves aren't necessarily unreliable, it's the mode on the balancer you've got to use to put those stick on weights in the proper places that makes it kinda sketchy.

For whatever reason when using mixed weight balance modes, Hunter machines (all I have experience with) get super, super, super sensitive and it can be a real pain in the *** to get them balanced out perfectly. Sometimes you'll add say an ounce and a half, spin it back up, then it asks for more weight in another place so you have to peel the weights off you just installed, clean that spot, install some more weights in another spot, spin it up again, and so on and so on. In addition, if the wheel isn't spotlessly dry and clean, those stick on weights don't always stay stuck.
What he said.
 
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