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Old Mar 29, 2007 | 07:04 PM
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Unhappy Got my Edge today...

I run the cable, plug it into the back of the Edge, turn on the ignition, plug it into the connector and I see a green screen prompting to press Enter to accept the terms or whatever. I press the Enter key and the unit powers off. I think WTF so I tap it and it comes back on. Then it tap it gently again and it powers off. Ok, so I got a bad one. I've contacted Discount Powerparts about returning it for a good one. Bummer, I was looking forward to experimenting this weekend.
 
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Old Mar 29, 2007 | 07:39 PM
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Just heard from Patrick at DiscountPowerParts. He indicated they'll ship one tomorrow. Glad to see quick, friendly customer service still exists.
 
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Old Mar 29, 2007 | 08:01 PM
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Yeah, they are top notch.
 
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Old Mar 29, 2007 | 09:51 PM
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Glad you're getting another one. Mine came in today. Very happy. Looking forward to playing with it somemore.
 
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Old Mar 29, 2007 | 10:02 PM
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I got one last week and the same thing happened. I did not have the cable plugged in good enough to the edge. I have not had any problems since then.
 
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Old Mar 29, 2007 | 10:02 PM
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May be my faulty memory, but seems like you are supposed to have the key on when you plug it in.
 
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Old Mar 29, 2007 | 10:18 PM
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First thing I thought was a loose cable. Checked all the connections and tried again. If I very gingerly pushed the buttons I could get through the menu options. I was able to get it to read my PCM but if I bumped the pod at all it would go off. I think there is a loose connection inside the unit or maybe something shorting out. Not a big deal - I can wait a few days to start me addiction.
 
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Old Mar 29, 2007 | 10:37 PM
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Yeah that's too bad, but it's better to be patient with tuners.
 
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Old Mar 29, 2007 | 11:16 PM
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anyone have trouble downloading the lightning software from edge? I can't get it to download...
 
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Old Mar 30, 2007 | 05:09 AM
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That will also happen if you dont have enough voltage coming from your battery. Pretty much if you dont have full battery capacity it will freeze up on you.
 
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Old Mar 30, 2007 | 09:05 AM
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Did you try the cd to install the Lightning s/w ?
 
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Old Mar 30, 2007 | 10:21 AM
  #12  
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I didn't try to install the software. The unit had a manufacture date of 3/21/07 so I figured it had the latest and greatest version. I'll try the software when I get my replacement unit.
 
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Old Mar 30, 2007 | 02:49 PM
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Originally Posted by chris1450
anyone have trouble downloading the lightning software from edge? I can't get it to download...
You have any firewall software running? If so, you need to turn it off. I know Norton is a big offender and causes problems.
 
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