I just installed my kenwood 6019 + nav + ipod and some things are very very wrong. we followed all the instructions, but for one, the screen will not fold down at all, i hit the eject button & it starts to move and then jus goes back, and it is not flush, it is already at a small upward tilt. Not exaclty sure if its just defective or i'm doing something wrong. And 2nd, my ipod is connected, but for some reason i can only view up to 10 (songs, or albums, or artists) depending on what setting i have it on..........but why can't i just go thru all my artis? or songs?

Am I doing something wrong? Cuz the instruction manual is only like 8 pages long, and not very helpful

thank you to anyone that can assist me.......i've been dieing to get this stuff in, and now that its in, i'm kinda angry that its not working :-/