Just drove 200 miles round trip (always looking for an excuse to drive) spent $40 worth of gas to do it, to pick up some HD tails and an HD headlight from a fellow member. All new never mounted. met him, threw the parts in the truck and headed back home. Along the way I noticed something out of place on the headlight assembly but couldnt put my finger on it. When I got home I compared it to my lamps and there it was. The sidemarker reflector was improperly installed by FORD. The rear tabs are not snapped into the housing and has caused the reflector to actually touch the outer clear shell instead of the 1/4" to 3/8" gap that exists on my new truck, the light is sealed and has not been tampered with. I called him and explained that I would ship the light back to him and he refunds the money in turn. I still need to wait and see how that goes but, if all else fails I have a new factory light with no box or receipt that was made incorrectly by the company...it's not like I can return it to a dealer. If he doesn't refund my money (god forbid) do I have any recourse with Ford?

 

Do you know if he originally bought them at a ford dealer or ebaY? If someone has the Receipt for the dealer purchase, they should exchange it. Is it something that can be repaired? My friend at the ford dealer has had a lot of those (regular headlights) apart for moisture issues and reseals them, so they can be safely taken apart and put back together if needed. Good luck with it! Ron

 

Nah, no receipt anywhere i'm sure. Just don't know if spliting it is the thing to do or rather if I want to do it. The guy I bought it from said he would square up, this is just Plan B (hopefully wont be needed)

 

It would be immoral to suggest you order the exact part number from a dealership, take the part, swap it in the parking lot, and then return it as defective, forcing the parts department to send the defective part back to Ford. You are not obligated to keep defective parts so you would not be stuck with the order fee.
As I say, that would be wrong.
Or so I told hundreds of customers who did that to me. Of course we did it for friends, employees, etc. all the time.
Chris

 

Of Course

 

Make sure you return it as defective. I have been burned by folks doing this and merely returning a used item as new and it goes back into stock.

Let's cd player, digital camera, printer... more than I care to imagine. After discovery, try explaining that when you want to return it for new.

 

Yeah thats just wrong wrong wrong....lol